News from narvar A wide array of domestic and global news stories; news topics include politics/government, business, technology, religion, sports/entertainment, science/nature, and health/lifestyle.

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Sep 10, 2019, 09:00 ET Narvar Global Study Finds Consumers Expect Easier Returns than Retailers Are Delivering

Frictionless returns are not yet a reality for today's consumers, according to a new report published today by Narvar, an intelligent customer...


Aug 08, 2019, 09:00 ET Narvar Expands Platform to Increase Consumer Confidence During Consideration Phase of Shopping Journey

Narvar, an intelligent customer engagement platform, today announced it's expanding its platform offering to include the pre-purchase consideration...


Jan 22, 2019, 00:00 ET Narvar Acquires Kronos Care and Accelerates Expansion in Europe

Narvar, the pioneer in post-purchase customer engagement, today announced it has acquired Kronos Care, a Paris-based startup that enables retailers...


Dec 12, 2018, 09:00 ET Narvar Launches Printerless Returns To Streamline Customer Experience

Narvar, the post-purchase experience leader, today announced a new feature to its Return solution, enabling shoppers to return online purchases...


Nov 14, 2018, 09:00 ET Shoppers Value Communication Over Convenience in the Returns Process, Narvar Study Reveals

When returning an online purchase, consumers expect proactive communication and transparent policies up front, according to a report published today...


Aug 28, 2018, 07:30 ET Narvar Raises $30M Series C Funding Round as Global Brands Increase Investment in Customer Loyalty and Engagement

Narvar, the premium post-purchase customer engagement platform, today announced a $30 million Series C financing round led by Accel, who also led...


Apr 17, 2018, 09:00 ET Shoppers Are Loyal to Brands that Prioritize Communication, Narvar Survey Finds

In the age of digital commerce and infinite choice, shoppers expect more high-touch retail experiences, according to a report published today by...


Nov 16, 2017, 05:00 ET Narvar Appoints Former TForce Logistics and Airborne Express Executive as VP of Logistics

Narvar, the post-purchase experience leader, today announced it has hired Chris Miller as Vice President of Logistics. Miller will oversee Narvar's...


Oct 10, 2017, 06:00 ET Narvar's European Expansion Aims to Deliver Greater Brand Loyalty Through Post-purchase Experiences

Narvar, the post-purchase experience leader, today announced the opening of an office in London, England, its third location after its headquarters...


Sep 19, 2017, 09:00 ET Narvar Survey Reveals Early Shifts in Shopper Behavior, Hints at the Promise of Emerging Channels like AI-Driven Bots and Voice Assistants

People are exhibiting more complex and varied preferences for how, where and why they communicate with retailers. This is amplified by contrasting...


Aug 29, 2017, 06:00 ET Narvar Accelerates Global Expansion Driven by GoPigeon Acquisition

Narvar, the post-purchase experience leader, today announced it has acquired key technology and personnel from GoPigeon, an end-to-end logistics...


Jun 06, 2017, 09:00 ET Narvar Study Shows Ecommerce Returns Experience Now Critical to Shopping Journey, Driven By Millennials and Affluent Shoppers

With ecommerce sales hitting an all-time high of nearly $400 billion in 2016, the online returns process has become a critical moment in the customer ...


Mar 20, 2017, 12:14 ET Narvar Post-Purchase Benchmark Reveals New Opportunities for Retailers to Strengthen Customer Relationships

Retailers that craft the post-purchase customer journeys to be proactive, relevant, and emotionally engaging foster stronger customer relationships...


Feb 08, 2017, 10:00 ET Narvar Summit Debuts, Brings Together Fortune 500 Retailers to Set Strategies Critical to Global Growth in 2017 and Beyond

Narvar, the post-purchase experience platform, is introducing its annual conference taking place at Terra Gallery in San Francisco on February 9....


Jan 18, 2017, 07:00 ET Shopping Preferences Shifting Toward Effortless, Emotion-Driven Commerce, Says New Study

Addressing anxiety after customers make a purchase is key in driving retail sales according to the State of Post-Purchase Experience Report published ...


Dec 01, 2016, 08:00 ET Narvar Brings the Power of Artificial Intelligence to Retailers

Narvar today announced new product enhancements to help retailers tap into the power of artificial intelligence (AI) to respond to customer demand...


Jul 12, 2016, 08:00 ET Narvar Showcased at Viva Technology for Its Innovation in Luxury Retail Experiences

Narvar, the premium post-purchase experience platform, today announced it was invited among an exclusive selection of technology innovators to...


Jun 23, 2016, 07:30 ET New Imperative for Post-Purchase Experiences Fuels Narvar's Exponential Growth and $22M Series B

Narvar, the premium post-purchase experience platform, today announced a $22 million Series B financing round led by Battery Ventures and threefold...


May 12, 2016, 09:00 ET Narvar Names Former Slack and Zendesk Executive Harsh Jawharkar Vice President of Marketing

Narvar, the premium post-purchase experience platform, today announced it has hired Harsh Jawharkar as vice president of marketing. Jawharkar will...


Feb 22, 2016, 11:00 ET Introducing Narvar Returns: Transforming Product Returns Into Engaging Retail Experiences

Narvar, the premium post-purchase experience platform, today announced Narvar Returns. This newest addition to the Narvar platform enables retailers...