News from cresta A wide array of domestic and global news stories; news topics include politics/government, business, technology, religion, sports/entertainment, science/nature, and health/lifestyle.

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Aug 23, 2021, 11:00 ET Cresta Welcomes Google Contact Center AI Co-Founder As Market Reaches $26B in Spending

Cresta, the Real-Time Expertise AI provider to the enterprise, today announced the addition of seasoned technologist Ping Wu to its team as vice...

Aug 20, 2021, 11:00 ET Cresta Recognized for Real-Time Coaching in Independent Research Firm's New Tech: Conversation Intelligence For B2B Revenue, Q3 2021 Report

Cresta, the Real-Time Expertise AI provider to the enterprise, today announced it has been recognized in the Real-Time Coaching and management...

Jun 29, 2021, 11:00 ET Cresta Announces Appointment of Michael Parker as Chief Marketing Officer

Cresta, the Expertise AI provider to the enterprise, announced today that Michael Parker has joined as the Chief Marketing Officer effective...

Jun 15, 2021, 13:01 ET Cresta's Summer '21 Release Shifts Customer Care from a Cost Center to a Value Center

Cresta, the Expertise AI provider to the enterprise, today launches its Summer Release. Inspired by customer care organizations making the transition ...

Apr 21, 2021, 07:00 ET Verizon, Google, and Stanford Luminaries Join Cresta's Strategic Advisory Board

Cresta, the Expertise AI provider to the enterprise, today announced key appointments to its Strategic Advisory Board: Chris Koehler, Chief Marketing ...

Mar 31, 2021, 09:00 ET Sequoia, Greylock, and a16z Back Cresta's Expertise AI as Growth Quadruples

Cresta, the Expertise AI provider to the enterprise, today announces the closing of its Series B fundraising round of $50 million, led by Sequoia...

Mar 16, 2021, 12:00 ET Introducing Cresta for Voice: Expertise-AI for Phone-Based Sales and Service Teams

Cresta, the Real-time Expertise AI provider to the enterprise, today launched Cresta for Voice, which helps phone-based sales and customer service...

Feb 17, 2021, 09:00 ET Cresta Announces Two Key Security Compliance Achievements, Appoints Alex Bekker VP of Engineering

Cresta, the leading real-time expertise AI provider, announced today that it has achieved SOC 2 Type II and PCI-DSS compliance, two major security...

Jan 12, 2021, 11:00 ET Cresta to Bring Real-Time Intelligence to Contact Centers with AWS Contact Center Intelligence Solutions

Cresta, the real-time intelligence platform for customer conversations, today announced its participation as a launch partner for the global...

Jan 06, 2021, 08:00 ET Former AT&T CEO, John Donovan, Joins Cresta's Board

Cresta, the leading real-time intelligence platform for customer conversations, announced today that John Donovan, former CEO of AT&T Communications, ...

Dec 23, 2020, 09:00 ET Cresta Launches Real-Time Intelligence For Customer Service

Cresta, the real-time optimization platform for customer conversations, today announced the launch of Cresta for Customer Service, designed to enable ...

Oct 06, 2020, 09:00 ET Cresta's AI Coaching Software Integrates with Amazon Connect to Provide Real-Time Performance Optimization of Sales and Support Teams

Cresta, a real-time intelligence platform for customer conversations, today announced its integration with Amazon Connect, an easy-to-use omnichannel ...