News from talkdesk A wide array of domestic and global news stories; news topics include politics/government, business, technology, religion, sports/entertainment, science/nature, and health/lifestyle.

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Aug 08, 2018, 09:00 ET Talkdesk Recognized by Frost & Sullivan as the Fastest-Growing Provider in the Cloud Contact Center Software Market

Talkdesk today announced its recognition by Frost & Sullivan as the fastest-growing provider in the North American contact center software market....


Jul 10, 2018, 09:00 ET SICOM Doubles Footprint with 300 Seats on Talkdesk Enterprise Contact Center Platform

Talkdesk, the fastest growing Contact Center as a Service provider, today announced that SICOM Systems, Inc., a leading best-of-breed provider of...


Jun 05, 2018, 09:00 ET Ixia, a Keysight Business, Selects Talkdesk to Power Customer Experience

Talkdesk, the enterprise contact center platform and fastest growing Contact Center as a Service provider, today announced that Ixia, a Keysight...


May 22, 2018, 09:00 ET Talkdesk Spring 2018 Release Expands Platform with New Capabilities to Optimize Customer Journey

ICMI -- Talkdesk, the enterprise contact center platform and fastest growing Contact Center as a Service provider, today announced its Enterprise...


May 16, 2018, 07:00 ET Talkdesk Announces Gold Sponsorship for Salesforce World Tour London Amid European Market Footprint Expansion

Talkdesk, the enterprise contact center platform and fastest growing Contact Center as a Service provider, today announced its participation as a...


May 08, 2018, 09:00 ET Talkdesk Grows 3X and Expands Roster of Prominent Contact Center Leaders

Talkdesk, the enterprise contact center platform, today announced a three-fold increase in Q1 2018 bookings over the previous year Q1, due to a large ...


May 07, 2018, 09:00 ET Talkdesk Announces Integration of Enterprise Contact Center Platform with ServiceNow

Talkdesk, the enterprise contact center platform, today announced Talkdesk Enterprise for ServiceNow. The deep integration between the Talkdesk...


May 01, 2018, 09:00 ET Discovery Education Selects Talkdesk Contact Center Platform to Replace Avaya System

Talkdesk, the enterprise contact center platform, today announced Discovery Education, the leading provider of digital content and professional...


Apr 24, 2018, 09:00 ET The Scotts Company Powers New Innovative Customer Experience with Talkdesk

Talkdesk, the enterprise contact center platform, today announced The Scotts Company chose Talkdesk to support their contact center operations. The...


Apr 11, 2018, 10:00 ET Talkdesk Hires New Head of Engineering to Accelerate Innovation

Talkdesk, the leading enterprise contact center platform, today announced global engineering leader Michael Reed joined the company as Senior Vice...


Apr 03, 2018, 08:30 ET Talkdesk Delivers ROI Exceeding 300% According to Independent Consulting Study

Talkdesk, the leading enterprise contact center platform, today announced the findings of a Total Economic Impact (TEI) study performed by leading...


Mar 12, 2018, 08:30 ET Talkdesk Launches the Enterprise Contact Center Platform

In response to rising demand from an enterprise-class customer base, Talkdesk today announced the Enterprise Contact Center Platform, a cloud-native...


Nov 01, 2017, 06:00 ET Talkdesk Launches AI Powered Product to Drive Better Inside Sales Conversations

Today, Talkdesk, a leading intelligent contact center cloud platform, announced Talkdesk for Sales, a new offering for inside sales teams designed to ...


Oct 25, 2017, 09:00 ET Talkdesk Picks Up Speed with Intelligent Contact Center Vision

Talkdesk, the leading intelligent contact centers cloud platform, today announced unprecedented momentum across all facets of its business. In the...


Oct 23, 2017, 11:00 ET Talkdesk Named a Visionary in the 2017 Gartner Magic Quadrant for Contact Center as a Service, North America

Talkdesk, the leading cloud-based intelligent contact center platform, was recognized as a Visionary by Gartner in the 2017 Magic Quadrant for...


Oct 11, 2017, 10:00 ET Talkdesk Names Jon Heaps Vice President of Channels

Talkdesk, the leading platform for intelligent cloud-based contact centers, today announced that contact center channels sales executive, Jon Heaps...


Sep 12, 2017, 11:34 ET Talkdesk Launches Context Mobile, First-in-Market Offering to Revolutionize Contact Center Industry

Today at the Talkdesk Road Show in New York, Talkdesk, the leading intelligent cloud contact center platform, unveiled Talkdesk Context, a suite of...


Apr 25, 2017, 13:00 ET Talkdesk Disrupts Contact Center Industry with AppConnect

Talkdesk today announced the launch of AppConnect, a new app marketplace that expands the world's leading contact center software to include...


Oct 26, 2016, 08:30 ET Talkdesk Named Among Top 10 Best Entrepreneurial Companies in America by Entrepreneur Magazine

Talkdesk, a leading provider of contact center solutions, today announced it has been named one of the "Best Entrepreneurial Companies in America" on ...


Oct 17, 2016, 02:54 ET Talkdesk is Working with Shopify to Support Rapid Growth and Scale Customer Support

Talkdesk, a leading contact center software provider, today announced that Shopify, a multichannel ecommerce platform designed for small and...


Oct 04, 2016, 04:48 ET Talkdesk Unveils New Omni-Channel Contact Center Solution for Salesforce

Talkdesk, a leading provider of omni-channel contact center solutions, announced today that it will be unveiling its new SMS channel for customer...


Apr 05, 2016, 08:00 ET Talkdesk Announces List of Speakers for Opentalk, A Visionary Conference On The Future Of Customer Communication

Talkdesk, the world's leading cloud-based call center software provider, offered a glimpse into the outstanding speaker list for their customer...


Mar 22, 2016, 10:00 ET Talkdesk Launches Interactive Real-Time Reporting Experience, Talkdesk Live

Talkdesk, the world's leading cloud-based call center software provider, announced the launch of Talkdesk Live today. Talkdesk Live is the first...


Jan 28, 2016, 08:55 ET Talkdesk Wins Cloud CRM Solution of the Year Award for 2015-16

Talkdesk, the world's leading cloud-based call center software provider, was declared a winner today in the 2015-16 Cloud Awards in the category of...


Oct 27, 2015, 12:03 ET Talkdesk Launches Talkstart, A First-Of-Its-Kind Startup Program

Talkdesk, the world's leading cloud-based call center software provider, announced the launch of Talkstart today. The Talkstart Program provides...