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Aug 24, 2026, 09:00 ET Sixty-Five Percent of Consumers Will Use AI to Shop This Holiday Season, but Only 8% of Retailers Say They're Ready
draws on two surveys fielded in 2026. The retailer survey included responses from 100 retail decision-makers across operations, finance, eCommerce, and CX roles at companies spanning specialty retail, apparel, department stores, and other categories. The consumer survey included responses from 1,348 U.S.-based
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Aug 24, 2026, 09:00 ET Paramount Skydance Corporation Announces Extension of Expiration Dates of Previously Announced Exchange Offers and Tender Offers
Issuer25470D X57 CX5US25470DC$247,860,000
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Aug 21, 2026, 04:16 ET NUMR Inc. helps deliver Axis Bank's data-driven excellence in customer experience
governance and operational execution can work together to deliver measurable results."About the CX Data & Analytics Excellence AwardThe CX Data & Analytics Excellence Award recognises organisations that use data and analytics to improve customer experience
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Aug 20, 2026, 09:00 ET Capacity Brings Automated Quality Assurance, Multi-Agent Support and Knowledge Orchestration to Voice Offerings
Capacity, a unified CX Automation Platform, is bringing a more connected approach to voice AI. Capacity's voice AI agent uses a human-like neural voice to deliver natural,
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Aug 20, 2026, 02:00 ET Dyna.Ai, DOLBIX Consulting, and Nikkoku Soft Launch AI-Powered Insurance Sales Support Pilot
solutions that turn advanced AI into measurable business results. The company provides AI-powered products and services that enhance customer experience (CX), improve employee experience (EX), and optimize core business operations, with solutions designed for practical enterprise deployment. With a global
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Aug 19, 2026, 09:30 ET Emplifi Named a Leader in Info-Tech Research Group's 2026 Social Media Management Data Quadrant
awardsNEW YORK, Aug. 19, 2026 /PRNewswire/ -- Emplifi, the leading Autonomous CX platform, today announced that it has been named a Leader in
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Aug 19, 2026, 06:45 ET TELUS Digital Named a Leader in the 2026 NelsonHall NEAT Evaluation for AI Enablement Services
TELUS Digital, a global technology service provider specializing in AI-powered digital customer experiences (CX) and future-focused digital transformations, has been named a Leader in the
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Aug 19, 2026, 06:45 ET TELUS Digital Named a Leader in the 2026 NelsonHall NEAT Evaluation for AI Enablement Services
TELUS Digital, a global technology service provider specializing in AI-powered digital customer experiences (CX) and future-focused digital transformations, has been named a Leader in the
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Aug 17, 2026, 10:11 ET RS names Nisha Brown vice president of marketing and digital experience for the Americas region
marketing and growth strategies for the organization. She also held several senior leadership roles at Georgia-Pacific, including Senior Director of CX Strategy & Marketing and Senior Director of Marketing for Packaging & Cellulose, where she led customer experience, marketing, brand, and growth
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Aug 17, 2026, 09:00 ET Paramount Skydance Corporation Announces Extension of Expiration Dates of Previously Announced Exchange Offers and Tender Offers
Issuer25470D X57 CX5US25470DC$247,860,000
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Aug 14, 2026, 02:55 ET Michelin ra mắt hai dòng lốp mới, hướng tới cả xe xăng, hybrid và xe điện
có tổng cộng 30 kích cỡ, phù hợp với nhiều mẫu xe như Toyota Yaris Cross Hybrid, Corolla Cross Hybrid, Innova Cross Hybrid, Mercedes Benz GLC, Mazda CX-8 và VinFast VF 8.Trong khi đó, Pilot Sport 5 Energy được cung cấp với 20 kích cỡ, có thể sử dụng trên BMW iX3, Mercedes Benz GLC 300, Lexus LS
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Aug 13, 2026, 16:15 ET Globant Reports 2026 Second Quarter Financial Results
countries across 5 continents working for companies like Google, Electronic Arts and Santander, among others.We were named a Worldwide Leader in CX Improvement by IDC MarketScape report. We were also featured as a business case study at Harvard, MIT and Stanford. We are a member of the Cybersecurity
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Aug 13, 2026, 15:32 ET Taking on the Data Quality Crisis: My-Take Launches DQM™ (Data Quality Management System) for Insight Community+™
integrated research operating system. Insight Community+™ combines:Multi-methodology capabilities: Qualitative, quantitative, CX, and UX research, optimized for all devicesVersatile research hub: Execute both community and external ad-hoc projects with
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Aug 13, 2026, 10:00 ET Regal Partners with Five9, Bringing AI Voice Automation to Enterprise Contact Centers
enterprise voice AI agent platform for CX, today announces an integration with Five9, the intelligent CX platform provider, making Regal's
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Aug 12, 2026, 10:39 ET Mazda se convierte en socio automovilístico oficial de los equipos y eventos todoterreno de Trek en Norteamérica
deportistas dispongan de todos los recursos necesarios para destacar en los niveles más altos de sus disciplinas. Además, Mazda proporcionará modelos CX-50 preparados para actividades de aventura al aire libre a los deportistas, al personal y a los equipos de operaciones de Trek en eventos celebrados
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Aug 12, 2026, 03:01 ET Senhwa's CX-5461 Opens a New Frontier in Photoimmunotherapy; Multinational Study Published in Nucleic Acids Research
Pidnarulex (CX-5461). A multinational research team comprising investigators from Poland, Slovakia, France and Senhwa Biosciences in Taiwan found that, under specific cell-based experimental conditions, controlled light activation increased the cancer-cell-killing activity of CX-5461 by up
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Aug 11, 2026, 13:08 ET Mazda Becomes Official Automotive Partner of Trek's North American Off-Road Teams and Events
ensure that athletes have every resource to thrive at the highest levels of their disciplines. In addition, Mazda will supply outdoor-adventure-ready CX-50s for Trek athletes, staff, and operations at events throughout North America. That support is critical: When racing in remote locales where conditions
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Aug 11, 2026, 11:00 ET Oracle Adds New Fusion Agentic Applications and AI Agents to Help Organizations Improve Talent Management
operations processes and helps organizations enhance resilience and quickly adapt to market changes.Oracle Fusion Cloud Customer Experience (CX): Provides a suite of AI-powered applications that help organizations manage marketing, sales, and service processes to win business, build stronger
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Aug 11, 2026, 10:00 ET Regal Unveils Agenda for Regal Rise 2026, Bringing Together the Leaders Defining the Future of AI-Powered CX
2030Regal Co-Founder & CTO Rebecca Greene and Cursor Field CTO David Pan sit down for a discussion on "the CX Engineer" and what an AI-native CX org looks likeSessions with executives from Mutual of Omaha, LIXIL, Pumpkin, and eHealth breaking down
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Aug 11, 2026, 09:22 ET Firstsource and Cresta Partner to Accelerate AI-Powered Customer Experience Transformation
Cresta, and that's what clients are increasingly demanding: partners who own the outcome, not just implement the technology," said Ashish Chawla, Head, CX and Consulting, Firstsource."Firstsource is one of the world's leading providers of customer experience transformation expertise," said Alex
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Aug 11, 2026, 09:16 ET Everyone Talks About Nearshoring. Few Start With the Job
Small business job openings rebound. nfib.com/news/press-release/nfib-jobs-report-small-business-job-openings-rebound/Zendesk. (2025). Zendesk CX trends 2026. cxtrends.zendesk.com/Media Inquiries:Karla Jo HelmsJOTO PR™727-777-4629Jotopr.com
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Aug 11, 2026, 07:36 ET Service Management Group (SMG) positioned as a Leader in the SPARK Matrix™: Voice of the Customer, 2026 by QKS Group
AI-native platform, and the industry's only software-with-a-service (SwaS) approach, SMG provides real-time, predictive intelligence that turns BX, CX, and EX insights into action. From gathering feedback during experience design to optimizing each interaction throughout the customer journey, SMG ensures
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Aug 10, 2026, 21:57 ET /C O R R E C T I O N -- Integrated Research (IR)/
our market-leading observability solutions are powered by Prognosis – the real-time intelligence platform built for multi-vendor infrastructure, UC&CX and payments environments. To find out more, visit www.ir.com.
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Aug 10, 2026, 14:14 ET Fusion Connect Simplifies Enterprise AI Adoption with Predictable Flat-Fee Pricing for AI-Powered Contact Centers
organizations to provide faster responses for common inquiries while enabling human representatives to focus on higher-value customer engagements.CX AI AnalyticsAutomatically analyzes customer conversations to identify trends, service opportunities, coaching insights, quality issues, and
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Aug 10, 2026, 11:00 ET Sandler Partners Releases the 2026 National Summit Agenda
Growth, and Tech topics throughout the two days of education. From the latest emerging technologies, to leading solutions across Customer Experience (CX) & AI, Cloud modernization, & Managed IT Services, to sales insights from Partner and Client perspectives, the agenda has been developed entirely
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