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Aug 06, 2026, 10:00 ET Atento nombra a Francisco Grillo para dirigir las operaciones nearshore de Perú y México
para asegurar el mejor servicio para los clientes locales.Francisco Grillo cuenta con más de 20 años de trayectoria liderando compañías de BPO y CX. Desde finales de 2022, como Country Manager de Atento en Perú, dirigió con éxito la reestructuración de las operaciones, alcanzando resultados sobresalientes
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Aug 06, 2026, 05:14 ET Senhwa's CX-5461 Reaches Immuno-Oncology Milestone as its First Multicenter Combination Trial with PD-1 Inhibitor Receives TFDA Clearance
pidnarulex (CX-5461) in combination with a marketed PD-1 immune checkpoint inhibitor. The TFDA clearance follows clearance by the U.S. Food and Drug Administration (FDA) in June 2026, enabling the study to proceed in both Taiwan and the United States. This marks an important step in the development of CX-5461
More news about: Senhwa Biosciences, Inc.
Aug 05, 2026, 16:20 ET FirstService Residential's 2026 BENCHMARK High-Rise Report Finds Insurance Relief and Rising Reserve Contributions Reshaping High-Rise Budgets
hospitality-driven approach to service. A significant component of the program centered in hospitality training was developed in collaboration with ATELIER CX, the consulting division of Forbes Travel Guide and provides a path for select properties to pursue Forbes Travel Guide's VERIFIED™ Luxury Residences
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Aug 05, 2026, 12:53 ET /C O R R E C T I O N -- UJET Inc./
performance, predictability, and customer value. I'm excited to help UJET drive operational and financial excellence as we lead the charge in Agentic AI for CX."Royer is based out of Austin, Texas, collocated with UJET's CEO, Vasili Triant, and a growing UJET presence in the region. Most recently, Royer
More news about: UJET Inc.
Aug 05, 2026, 00:05 ET transcosmos donates to Wakayama Prefecture via the corporate furusato nozei, receives the Medal of Dark Blue Ribbon and a certificate of appreciation
established Wakayama Branch Office in 1974. Since then, the company has been providing BPO services that support corporate back-office operations as well as CX services, including contact centers.Last year, transcosmos made a donation in support of Wakayama Prefecture's Wakayama Digital Creative Center
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Aug 04, 2026, 13:01 ET Kelley Blue Book Brand Watch: Hybrid and SUV Interest Reaches New Highs as Audi, Kia and Subaru Gain Shopper Consideration in First Half of 2026
the first half of 2025. Toyota accounted for five of the 10 most-considered electrified vehicles, all hybrids, while the Honda Accord Hybrid and Mazda CX-50 Hybrid entered the Top 10 for the first time.SUV consideration also reached record levels across both luxury and non-luxury segments. In the
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Aug 04, 2026, 09:08 ET Parloa Study: Older Consumers Are The Most Loyal To AI-Powered Customer Service
enthusiasm does not predict retention. Companies building their CX strategy around the loudest, most confident adopters may be optimizing for the wrong crowd.Anticipation, where the generation gap is realYounger customers want CX automation that anticipates problems. Older ones are wary
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Aug 04, 2026, 09:00 ET Frost & Sullivan: AVOXI has been granted the 2026 Global Enterprise Voice Trust Customer Value Leadership Recognition for Excellence in Trusted Enterprise Voice Communications
enterprise communications. AVOXI's software platform leads the industry in proactive automation, intelligence and analytics, featuring 40+ integrations with CX and AI applications, to provide unmatched global voice service and virtual numbers in 160+ countries. Multinational enterprises orchestrate voice through
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Aug 04, 2026, 09:00 ET Frost & Sullivan: AVOXI has been granted the 2026 Global Enterprise Voice Trust Customer Value Leadership Recognition for Excellence in Trusted Enterprise Voice Communications
enterprise communications. AVOXI's software platform leads the industry in proactive automation, intelligence and analytics, featuring 40+ integrations with CX and AI applications, to provide unmatched global voice service and virtual numbers in 160+ countries. Multinational enterprises orchestrate voice through
More news about: Frost & Sullivan
Aug 04, 2026, 02:00 ET AudioCodes Reports Second Quarter 2026 Results and Declares Semi-Annual Dividend of 20 cents per share
AudioCodes.Second-quarter results were propelled again by sustained momentum across our two principal growth pillars: the Live suite of managed services for UCaaS and CX, alongside our Conversational AI business. Collectively, these segments advanced Annual Recurring Revenue (ARR) to $84 million, marking an increase of
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Aug 03, 2026, 20:20 ET Mazda da a conocer los resultados de ventas de julio
El tercer mejor resultado de ventas totales de julio de la historiaLas mejores ventas totales de julio de la historia para el CX-90 MHEVEl mejor mes de julio en la historia del programa CPOMazda Motor de México (MMdM) registró ventas de 8847 vehículos en julio,
More news about: Mazda North American Operations
Aug 03, 2026, 10:59 ET Level AI Launches CX AI Leadership Council with Mahesh Sogal as Founding Member
Aug. 3, 2026 /PRNewswire/ -- Level AI, the customer intelligence platform for contact centers, today announced the launch of their CX Advisory Board, an operator-led group of senior technology and customer experience leaders shaping how AI is deployed in enterprise customer operations.
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Aug 03, 2026, 10:47 ET Mazda Reports July Sales Results
compared to July 2025.Sales highlights include:Third best July total sales everBest-ever July total sales for CX-90 MHEVBest July in CPO program historyMazda Motor de Mexico (MMdM) reported July sales of 8,847 vehicles, a decrease of 10 percent
More news about: Mazda North American Operations
Aug 03, 2026, 08:30 ET Yellow.ai, a Global Leader in Enterprise Agentic AI, to Go Public via $550 Million Merger with Bluerock Acquisition Corp.
demand for AI is accelerating. This combination positions us to meet it."Kaushik Bhaskar, CEO – AI Services"The CX industry is at an inflection point, and Yellow.ai has the technology, data and platform to lead it — a chance to build a category-defining company."Nand
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Aug 03, 2026, 08:00 ET Yellow.ai, a Global Leader in Enterprise Agentic AI, to Go Public via $550 Million Merger with Bluerock Acquisition Corp. (Nasdaq: BLRK)
(2022)"Enterprise demand for AI is accelerating. This combination positions us to meet it."Kaushik Bhaskar, CEO – AI Services"The CX industry is at an inflection point, and Yellow.ai has the technology, data and platform to lead it — a chance to build a category-defining company."Nand
More news about: Yellow.ai
Aug 03, 2026, 01:46 ET Persistent erzielt im ersten Quartal des Geschäftsjahres 2027 einen Umsatz von 452,4 Mio. US-Dollar mit einem Wachstum von 16,1 % gegenüber dem Vorjahr
seiner Kunden ein. Persistent bietet ein umfassendes Leistungsspektrum, darunter Softwareentwicklung, Produktentwicklung, Daten und Analysen, CX-Transformation, Cloud Computing und agentenbasierte Geschäftsautomatisierung. Das Unternehmen ist Teil des MSCI India Index und in wichtigen Indizes der National
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Aug 02, 2026, 09:30 ET Persistent Achieves $452.4M Revenue in Q1 FY27 with 16.1% YoY Growth
innovation and client success. Persistent offers a comprehensive suite of services, including software engineering, product development, data and analytics, CX transformation, cloud computing, and agentic business automation. The Company is part of the MSCI India Index and is included in key indices of the National
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Aug 02, 2026, 09:26 ET Persistent Achieves $452.4M Revenue in Q1 FY27 with 16.1% YoY Growth
innovation and client success. Persistent offers a comprehensive suite of services, including software engineering, product development, data and analytics, CX transformation, cloud computing, and agentic business automation. The Company is part of the MSCI India Index and is included in key indices of the National
More news about: Persistent Systems
Jul 31, 2026, 16:01 ET Paramount Skydance Corporation Announces Extension of Expiration Dates of Previously Announced Exchange Offers and Tender Offers
Issuer25470D X57 CX5US25470DC$247,860,000
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Jul 30, 2026, 09:00 ET CVS Health® named Overall Winner and wins four gold awards at 2026 US Customer Experience Awards
Overall Winner and earned four gold awards at the 2026 US Customer Experience Awards (USCXA26), the country's premier independent recognition program for CX excellence.
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Jul 30, 2026, 09:00 ET Oracle to Make Gemini Models Available to Thousands of Enterprise Applications Customers
operations processes and helps organizations enhance resilience and quickly adapt to market changes.Oracle Fusion Cloud Customer Experience (CX): Provides a suite of AI-powered applications that helps organizations manage marketing, sales, and service processes to win business, build stronger
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Jul 29, 2026, 13:07 ET The Sun Rose Residences Earns VERIFIED™ Luxury Residences Designation from Forbes Travel Guide
forbestravelguide.com/residencesAbout Forbes Travel Guide and Atelier CXForbes Travel Guide (FTG), the global authority on luxury hospitality, provides world-class professional services through its consulting division, Atelier CX, to service-oriented businesses including luxury residential communities,
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Jul 29, 2026, 13:02 ET Residences at the Stoneleigh Earns VERIFIED™ Luxury Residences Designation from Forbes Travel Guide
forbestravelguide.com/residencesAbout Forbes Travel Guide and Atelier CXForbes Travel Guide (FTG), the global authority on luxury hospitality, provides world-class professional services through its consulting division, Atelier CX, to service-oriented businesses including luxury residential communities,
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Jul 29, 2026, 12:58 ET PIER 4 Residences Earns VERIFIED™ Luxury Residences Designation from Forbes Travel Guide
forbestravelguide.com/residencesAbout Forbes Travel Guide and Atelier CXForbes Travel Guide (FTG), the global authority on luxury hospitality, provides world-class professional services through its consulting division, Atelier CX, to service-oriented businesses including luxury residential communities,
More news about: FirstService Residential
Jul 29, 2026, 12:55 ET Jade Signature selected Earns VERIFIED™ Luxury Residences Designation from Forbes Travel Guide
forbestravelguide.com/residencesAbout Forbes Travel Guide and Atelier CXForbes Travel Guide (FTG), the global authority on luxury hospitality, provides world-class professional services through its consulting division, Atelier CX, to service-oriented businesses including luxury residential communities,
More news about: FirstService Residential