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May 21, 2026, 09:05 ET The web now has two audiences. Uniform's agentic DXP is built for both.
2026 /PRNewswire/ -- By 2028, 80% of customer interactions will shift from web, search, social, mobile applications, and other traditional digital CX channels to agentic AI interfaces1. Traditional content management systems (CMS) were not built for such rapid change.
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May 21, 2026, 04:41 ET Persistent and IIM Ahmedabad Introduce 'AI Value Compass' to Bring Discipline and Measurable Outcomes to Enterprise AI Investments
innovation and client success. Persistent offers a comprehensive suite of services, including software engineering, product development, data and analytics, CX transformation, cloud computing, and intelligent automation. The Company is part of the MSCI India Index and is included in key indices of the National
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May 20, 2026, 15:03 ET Allison Worldwide Co-Founders, Scott Allison and Andy Hardie-Brown, Join Clario Group as Executive Chairs to Drive Global Growth
firm remains focused on building a global integrated communications platform that delivers strategic, measurable impact – powered by talent, culture, CX, creative ideas and modern thinking powered by AI-driven data analytics and insights. ABOUT CLARIO GROUP Clario Group is a senior-driven
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May 20, 2026, 09:00 ET VXI Receives Frost & Sullivan's 2026 North America Company of the Year for Excellence in Revenue Generating Solutions Leadership
Asia, Europe, and the Caribbean. VXI delivers omnichannel and multilingual support, revenue generation, software development, quality assurance, and CX advisory, automation, and process excellence to the world's most respected brands. VXI is backed by private equity investor Bain Capital and is
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May 20, 2026, 09:00 ET VXI Receives Frost & Sullivan's 2026 North America Company of the Year for Excellence in Revenue Generating Solutions Leadership
Asia, Europe, and the Caribbean. VXI delivers omnichannel and multilingual support, revenue generation, software development, quality assurance, and CX advisory, automation, and process excellence to the world's most respected brands. VXI is backed by private equity investor Bain Capital and is
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May 20, 2026, 08:03 ET Apply Introduces ACx, a New Agency Model Built for the Agentic Era
New report from Apply argues traditional CX models are reaching their limit, as brands shift toward AI-powered, continuously adaptive customer experiences.VANCOUVER, BC, May 20, 2026 /PRNewswire/
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May 20, 2026, 08:00 ET Hyro Partners with Five9 to Deliver Healthcare-Specific AI Agents to Contact Centers, Cutting Integration Time to One Hour
Hyro, the leading Responsible AI Agent Platform for healthcare, today announced its partnership with Five9, the intelligent CX platform provider. The collaboration integrates Hyro's specialized, healthcare-native AI agents with the Five9 Intelligent Cloud Contact Center, empowering
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May 20, 2026, 05:05 ET transcosmos named "Best Planner" for the second consecutive term at LY Corporation Partner Award 2025 H2
engagement initiatives and generated revenue through CX (Customer Experience) and DX (Digital Transformation) initiatives utilizing LY marketing solutions.■ Award WinnerSho KurosawaDigital Agency Business Division, CX Business Headquarters■ Background and Key
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May 20, 2026, 03:30 ET Persistent wird von Google Cloud für die Förderung der KI-gestützten Transformation der Lieferkette ausgezeichnet
seiner Kunden ein. Persistent bietet eine umfassende Dienstleistungspalette, darunter Softwareentwicklung, Produktentwicklung, Daten und Analysen, CX-Transformation, Cloud Computing sowie intelligente Automatisierung. Das Unternehmen ist im MSCI India Index vertreten und in wichtigen Indizes der National Stock
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May 19, 2026, 13:27 ET Stream Realty Partners Announces Manufacturing, Food & Beverage, and Distribution Platform
estate firm offering an integrated platform of leasing, investment and development services. This includes tenant and landlord representation, Legendary CX property management, capital markets, investment management and sales, construction, construction management, national program management, workplace
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May 19, 2026, 10:48 ET Observe.AI Named a 2026 MetriStar Top Provider for Agent Assist Applications by Metrigy
businesses to deploy specialized AI agents that autonomously execute work across the full CX lifecycle—from handling customer conversations to supporting frontline teams and optimizing operations.Built on a CX-native foundation, Observe.AI works with 300+ global brands in Financial Services, Insurance,
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May 19, 2026, 09:00 ET Azilen Technologies Launches Azeon, an Agentic AI Operating System for Modern Customer Support
reliability, operational continuity, and CX define competitive advantage.Furthermore, Azilen piloted Azeon at two major global industry events – FinTech Meetup 2026 and FS Technology Summit 2026 – where enterprise leaders, technology executives, and CX teams experienced the platform firsthand.
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May 19, 2026, 05:06 ET Persistent Recognized by Google Cloud for Advancing AI-Led Supply Chain Transformation
innovation and client success. Persistent offers a comprehensive suite of services, including software engineering, product development, data and analytics, CX transformation, cloud computing, and intelligent automation. The Company is part of the MSCI India Index and is included in key indices of the National
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May 19, 2026, 05:04 ET Persistent Recognized by Google Cloud for Advancing AI-Led Supply Chain Transformation
innovation and client success. Persistent offers a comprehensive suite of services, including software engineering, product development, data and analytics, CX transformation, cloud computing, and intelligent automation. The Company is part of the MSCI India Index and is included in key indices of the National
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May 19, 2026, 04:05 ET transcosmos donates to Aomori City via corporate furusato nozei
transcosmos provides contact center services with approximately 20 employees at CX Square Aomori, its operational base, which was renovated and reopened in May 2024. The donation underscores transcosmos's commitment to supporting community
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May 19, 2026, 03:58 ET 퍼시스턴트, 엑스텔 2026 아시아 경영진 팀 설문조사에서 3년 연속 최고 영예 수상
및 플랫폼 중심의 디지털 엔지니어링 및 기업 현대화 서비스를 제공하는 글로벌 서비스 및 솔루션 기업이다. 18개국에 2만 7500명 이상의 직원을 보유한 이 기업은 혁신과 고객 성공에 전념하고 있다. 퍼시스턴트는 소프트웨어 엔지니어링, 제품 개발, 데이터 및 분석, CX 전환, 클라우드 컴퓨팅, 지능형 자동화를 포함한 포괄적인 서비스 제품군을 제공한다. 회사는 MSCI 인도 지수(MSCI India Index)의 구성 종목이며, 니프티 미드캡 50(Nifty Midcap 50), 니프티 IT(Nifty IT), 니프티 미드캡 리퀴드
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May 18, 2026, 08:34 ET Persistent Earns Top Honors for the Third Consecutive Year in Extel's 2026 Asia Executive Team Survey
innovation and client success. Persistent offers a comprehensive suite of services, including software engineering, product development, data and analytics, CX transformation, cloud computing, and intelligent automation. The Company is part of the MSCI India Index and is included in key indices of the National
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May 18, 2026, 08:30 ET PolyAI opens its Agentic Dialog Platform, making the tech behind complex conversations for hundreds of enterprises available to every builder
access the Agentic Dialog Platform, free for the first two months.CX, ops, and product teams: Build with Agent Builder in your own words.Developers: Build with the ADK. Your stack, your workflow, your
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May 18, 2026, 07:59 ET Persistent Earns Top Honors for the Third Consecutive Year in Extel's 2026 Asia Executive Team Survey
innovation and client success. Persistent offers a comprehensive suite of services, including software engineering, product development, data and analytics, CX transformation, cloud computing, and intelligent automation. The Company is part of the MSCI India Index and is included in key indices of the National
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May 15, 2026, 08:57 ET Horatio Expands To Honduras Doubling Down on Nearshore Growth and Premium CX Delivery
Horatio, the modern outsourcing company reshaping CX and the BPO industry, today announced its expansion to San Pedro Sula, Honduras. The move marks the company's next phase of nearshore growth, reinforcing
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May 15, 2026, 07:02 ET ProNexis earns dual industry recognition from CCW Excellence Awards and ContactCenterWorld Global Top Ranking Performers Awards
world's largest customer contact event series, and through CCW Digital and CMP Research, provides trusted research, benchmarking and insights for global CX leaders.ContactCenterWorld is the largest global association of contact center and customer experience professionals, operating in over 200 countries
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May 14, 2026, 16:32 ET UFOFLEET übernimmt FleetMaster von Cox Automotive und treibt damit die KI-gestützte Modernisierung der Flotten- und Mobilitätsbranche voran
2026. Frost & Sullivan Leader in Automotive and Mobility Tech 2025. GlobalData Shortlist - Best Tech Platform, Best Digital Innovation & Best CX 2025. EU Business News Automotive Innovation Platform 2025. Informationen zu FleetMasterFleetMaster – ehemals ein Produkt von Cox
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May 14, 2026, 16:15 ET Globant Reports 2026 First Quarter Financial Results
countries across 5 continents working for companies like Google, Electronic Arts and Santander, among others.We were named a Worldwide Leader in CX Improvement by IDC MarketScape report. We were also featured as a business case study at Harvard, MIT and Stanford. We are a member of the Cybersecurity
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May 14, 2026, 16:15 ET Globant Reports 2026 First Quarter Financial Results
countries across 5 continents working for companies like Google, Electronic Arts and Santander, among others.We were named a Worldwide Leader in CX Improvement by IDC MarketScape report. We were also featured as a business case study at Harvard, MIT and Stanford. We are a member of the Cybersecurity
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May 14, 2026, 11:00 ET Sandler Partners Welcomes Taylor Costello as Director, Channel - Mountain/Upper Midwest
brings deep expertise in building strategic Partner relationships, driving growth, and helping to develop and win opportunities across Cloud, UCaaS, CX, AI, Connectivity, and emerging technologies. Taylor is known for his leadership and collaborative approach, and will serve as a pivotal support resource
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