News from glia A wide array of domestic and global news stories; news topics include politics/government, business, technology, religion, sports/entertainment, science/nature, and health/lifestyle.

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Mar 15, 2023, 08:07 ET Expedition Credit Union Unifies Digital and Phone on Single Platform with Glia

Expedition Credit Union has delivered a unified member service experience that supports all live engagements on the Glia Interaction Platform with...

Mar 08, 2023, 08:07 ET Glia Hosts Annual DCS Summit to Shape the Future of Digital Customer Service

Glia, the leading provider of Digital Customer Service (DCS), is hosting its third annual DCS Summit on April 24th-26th at the JW Marriott Scottsdale ...

Feb 22, 2023, 08:07 ET New Partnership Brings Glia's Digital Customer Service Solution to ebankIT's Digital Banking Platform

Glia, the leading provider of Digital Customer Service (DCS), and ebankIT today announced a partnership aimed at humanizing the digital banking...

Feb 07, 2023, 08:07 ET Listerhill Credit Union Boosts Mortgage Sales with Digital-First Service Powered by Glia

Listerhill Credit Union has streamlined online member support with Glia, the leading provider of Digital Customer Service (DCS), offering seamless...

Jan 24, 2023, 08:07 ET Glia Releases Major Upgrade to Call Center Platform

Glia, the leading provider of Digital Customer Service (DCS), announced a major new release of Glia Call Center, part of its complete interaction...

Jan 19, 2023, 12:07 ET Glia Deepens Partnership with Credit Union Community by Establishing CUSO

Glia, the leading provider of Digital Customer Service (DCS), today announced the successful launch of a Credit Union Service Organization or CUSO...

Jan 10, 2023, 08:07 ET Glia Completes 10th Year of Growth Fueled by Strong Adoption of its Digital Customer Service Platform and AI Automation Solutions

Glia, the leading provider of Digital Customer Service (DCS), has completed another year of growth that included a strategic acquisition, expansion...

Dec 13, 2022, 08:07 ET Glia Teams with Jack Henry to Accelerate Digital Customer Service

Glia, the leading provider of Digital Customer Service (DCS), announced today that its digital-first solution is now accessible through Jack Henry's...

Nov 16, 2022, 10:53 ET Glia Ranks Number 219 Fastest-Growing Company in North America on the 2022 Deloitte Technology Fast 500™

Glia, the leading provider of Digital Customer Service (DCS), today announced it ranked 219 on the Deloitte Technology Fast 500™, a ranking of the...

Nov 14, 2022, 10:37 ET Paul Sheets Joins Glia as Executive Vice President of Customer Success and Services

Glia, the leading provider of Digital Customer Service (DCS), has appointed veteran Qualtrics executive and Danaher alum Paul Sheets as the Executive ...

Oct 31, 2022, 09:06 ET Glia and Finastra to Accelerate Transition from Phone-First to Digital-First Customer Service for Financial Institutions

Glia, the leading provider of Digital Customer Service (DCS), has teamed up with Finastra, a global provider of financial software applications and...

Oct 12, 2022, 08:07 ET Glia Honored by Goldman Sachs for Entrepreneurship for a Second Consecutive Year

Goldman Sachs (NYSE:GS) is recognizing Glia's CEO and Co-Founder Dan Michaeli as one of the Most Exceptional Entrepreneurs of 2022 at its Builders...

Oct 05, 2022, 10:13 ET Glia Named to CB Insights' Fintech 250 List for Third Consecutive Year

CB Insights named Glia, the leading provider of Digital Customer Service (DCS), to its annual Fintech 250 ranking for the third year in a row. The...

Aug 16, 2022, 08:07 ET Glia and Veritran Partner to Help Banks and Credit Unions Digitally Transform Customer Service Globally

Glia, the leader in Digital Customer Service (DCS), and Veritran, a leading global Low-Code solutions provider, announced a strategic partnership to...

Jul 26, 2022, 08:07 ET Glia Launches Glia Virtual Assistants for Digital Banking, Integrating Conversational AI as a Core Part of its Digital Customer Service Platform

Glia, the leading provider of Digital Customer Service (DCS), today announced Glia Virtual Assistants (GVAs) to help companies improve resolution...

Jul 19, 2022, 08:07 ET Glia and Access Softek Partner to Expand Digital Customer Service

Glia, the leading provider of Digital Customer Service, today announced a strategic partnership with Access Softek, an omnichannel digital banking...

Jul 12, 2022, 08:07 ET Dover Federal Credit Union Drives Steady Membership Growth with Shift from Chat to Full Digital Customer Service

Glia, the leading provider of Digital Customer Service (DCS), has helped Dover Federal Credit Union transition from a phone-based contact center with ...

Jun 28, 2022, 08:44 ET Glia Enhances SMS and Outbound Calling to Help Businesses Proactively Engage Consumers with ChannelLess Digital Customer Service

Glia, the leading provider of Digital Customer Service (DCS), has extended the proactive outbound capabilities of its DCS platform with two new...

Jun 23, 2022, 09:07 ET Glia Acquires Finn AI to Deliver Turnkey Banking Virtual Assistants for Enhanced Digital Customer Service

Glia, the leading provider of Digital Customer Service, has acquired Finn AI, the premier AI-powered chatbot platform for banks and credit unions....

Jun 14, 2022, 08:07 ET Community First Credit Union Fuels Rapid Growth with Human-Centric Digital Strategy, Powered by Glia

Glia, the leading provider of Digital Customer Service (DCS), has helped Community First Credit Union digitally transform member services to deliver...

Jun 07, 2022, 08:04 ET Glia Named a 2022 Best Place to Work in Financial Technology

Glia, the leading provider of Digital Customer Service, has been named one of the 2022 Best Places to Work in Financial Technology by Arizent and...

Apr 12, 2022, 08:07 ET Glia Joins Two Amazon Web Services (AWS) Partner Programs

Glia, the leading provider of Digital Customer Service, announced today that it has joined two Amazon Web Services (AWS) partner programs, the AWS...

Mar 29, 2022, 08:07 ET Glia Teams with Twilio to Address the Rapidly Growing Need for Digital Customer Service in Financial Services

Glia, the leading provider of Digital Customer Service (DCS), has enhanced its rich messaging solution powered by Twilio for communicating with...

Mar 21, 2022, 14:09 ET Glia Exceeds $1B Valuation as Total Funding Surpasses $150 Million

Glia, the leading provider of Digital Customer Service (DCS), today announced $45M in Series D funding led by New York based-global venture capital...

Feb 24, 2022, 12:41 ET Glia Partners with Over 150 Credit Unions to Deliver Digital Member Service

Glia, a leading provider of Digital Customer Service, announced today that more than 150 credit unions selected its Digital Member Service platform...