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May 18, 2026, 08:34 ET Persistent Earns Top Honors for the Third Consecutive Year in Extel's 2026 Asia Executive Team Survey
innovation and client success. Persistent offers a comprehensive suite of services, including software engineering, product development, data and analytics, CX transformation, cloud computing, and intelligent automation. The Company is part of the MSCI India Index and is included in key indices of the National
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May 18, 2026, 08:30 ET PolyAI opens its Agentic Dialog Platform, making the tech behind complex conversations for hundreds of enterprises available to every builder
access the Agentic Dialog Platform, free for the first two months.CX, ops, and product teams: Build with Agent Builder in your own words.Developers: Build with the ADK. Your stack, your workflow, your
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May 18, 2026, 07:59 ET Persistent Earns Top Honors for the Third Consecutive Year in Extel's 2026 Asia Executive Team Survey
innovation and client success. Persistent offers a comprehensive suite of services, including software engineering, product development, data and analytics, CX transformation, cloud computing, and intelligent automation. The Company is part of the MSCI India Index and is included in key indices of the National
More news about: Persistent Systems
May 15, 2026, 08:57 ET Horatio Expands To Honduras Doubling Down on Nearshore Growth and Premium CX Delivery
Horatio, the modern outsourcing company reshaping CX and the BPO industry, today announced its expansion to San Pedro Sula, Honduras. The move marks the company's next phase of nearshore growth, reinforcing
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May 15, 2026, 07:02 ET ProNexis earns dual industry recognition from CCW Excellence Awards and ContactCenterWorld Global Top Ranking Performers Awards
world's largest customer contact event series, and through CCW Digital and CMP Research, provides trusted research, benchmarking and insights for global CX leaders.ContactCenterWorld is the largest global association of contact center and customer experience professionals, operating in over 200 countries
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May 14, 2026, 16:32 ET UFOFLEET übernimmt FleetMaster von Cox Automotive und treibt damit die KI-gestützte Modernisierung der Flotten- und Mobilitätsbranche voran
2026. Frost & Sullivan Leader in Automotive and Mobility Tech 2025. GlobalData Shortlist - Best Tech Platform, Best Digital Innovation & Best CX 2025. EU Business News Automotive Innovation Platform 2025. Informationen zu FleetMasterFleetMaster – ehemals ein Produkt von Cox
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May 14, 2026, 16:15 ET Globant Reports 2026 First Quarter Financial Results
countries across 5 continents working for companies like Google, Electronic Arts and Santander, among others.We were named a Worldwide Leader in CX Improvement by IDC MarketScape report. We were also featured as a business case study at Harvard, MIT and Stanford. We are a member of the Cybersecurity
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May 14, 2026, 16:15 ET Globant Reports 2026 First Quarter Financial Results
countries across 5 continents working for companies like Google, Electronic Arts and Santander, among others.We were named a Worldwide Leader in CX Improvement by IDC MarketScape report. We were also featured as a business case study at Harvard, MIT and Stanford. We are a member of the Cybersecurity
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May 14, 2026, 11:00 ET Sandler Partners Welcomes Taylor Costello as Director, Channel - Mountain/Upper Midwest
brings deep expertise in building strategic Partner relationships, driving growth, and helping to develop and win opportunities across Cloud, UCaaS, CX, AI, Connectivity, and emerging technologies. Taylor is known for his leadership and collaborative approach, and will serve as a pivotal support resource
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May 14, 2026, 09:01 ET Level AI launches AI Workers, purpose-built AI agents for customer-centric teams
customer-centric role, automating the research, analysis, and planning workflows that consume the majority of time for coaches, analysts, QA leads, and CX executives.
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May 14, 2026, 07:00 ET bidadoo Reports Robust Q1 2026 Growth as Online Equipment Remarketing Demand Surges
Excavator - $50,5992016 Caterpillar TL943D Telescopic Reach Forklift - $42,2002019 JLG 10054 Reach Forklift - $40,1002019 JCB 3CX Backhoe Tractor - $35,6002017 Snorkel A46JRT Telescopic Reach Forklift - $25,100Unlike traditional auction models that charge both
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May 13, 2026, 09:33 ET Telit Cinterion Bundles Swift Navigation's Skylark into an Integrated IoT Positioning Solution
cost and operational complexity of building or subscribing to an RTK base-station network.Skylark is available in three variants—Skylark Dx, Cx, and Nx RTK—to meet a broad range of requirements for accuracy, coverage, bandwidth, and power consumption.All Telit Cinterion dual-frequency L1
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May 13, 2026, 08:37 ET Observe.AI Launches Companion Agent to Support Frontline Teams
improve performance. For customers, it means faster resolutions and better experiences across every channel.**About Observe.AI ** Observe.AI is a CX-native AI Agents platform that enables enterprises to deploy specialized agents that understand context, reason, and take action across the customer
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May 13, 2026, 08:20 ET insured.io Launches Conversational AI Claims Agent for Carriers
System Integration: Seamless real-time connectivity with existing core systems for instant data retrieval and submission.Enhanced CX: Adds significant depth to the existing insured.io suite, which already includes insured portals, policy + payment IVR, and messaging.Multi-Language
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May 13, 2026, 07:26 ET UFOFLEET Acquires FleetMaster from Cox Automotive, Accelerating AI-Powered Modernisation of Fleet and Mobility Sector
2026. Frost & Sullivan Leader in Automotive and Mobility Tech 2025. GlobalData Shortlist - Best Tech Platform, Best Digital Innovation & Best CX 2025. EU Business News Automotive Innovation Platform 2025. About FleetMasterFleetMaster – previously a Cox Automotive product
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May 13, 2026, 07:19 ET UFOFLEET Acquires FleetMaster from Cox Automotive, Accelerating AI-Powered Modernisation of Fleet and Mobility Sector
2026. Frost & Sullivan Leader in Automotive and Mobility Tech 2025. GlobalData Shortlist - Best Tech Platform, Best Digital Innovation & Best CX 2025. EU Business News Automotive Innovation Platform 2025. About FleetMasterFleetMaster – previously a Cox Automotive product
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May 12, 2026, 09:30 ET Emplifi Wins Bronze Stevie® Award for AI-Powered Customer Experience Innovation at the 2026 American Business Awards®
Award highlights the company's leadership in delivering AI-powered customer experience through social media marketing, commerce, and care. Its Autonomous CX platform unifies these functions into a single, connected ecosystem—enabling brands to use AI-based agents trained on their brand to orchestrate seamless,
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May 12, 2026, 08:31 ET Parloa solidifies partnership with SAP to revolutionize customer interactions with agentic AI
ahead.NEW YORK and BERLIN, May 12, 2026 /PRNewswire/ -- Agentic CX pioneer
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May 12, 2026, 06:00 ET Imparta Launches i-Coach.AI for Connected Loop Sales Enablement
[email protected] or call +44 (0) 20 3743 3021 (UK) / +1 (516) 595 0020 (US).About ImpartaImparta is a global leader in enterprise sales and CX, combining the science and art of sales performance with the system and people to make it stick. Built on 25 years of research and technology innovation,
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May 10, 2026, 00:00 ET Kalaam Telecom Unveils "Klik for Businesses" in Saudi Arabia to Digitize Enterprise Customer Experience
Klik reflects Kalaam's ongoing commitment to enhancing customer experience (CX) by digitizing customer touchpoints and enabling a more transparent, personalized, and efficient service journey. Available via mobile app and web portal,
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May 10, 2026, 00:00 ET Kalaam Telecom Unveils "Klik for Businesses" in Saudi Arabia to Digitize Enterprise Customer Experience
Klik reflects Kalaam's ongoing commitment to enhancing customer experience (CX) by digitizing customer touchpoints and enabling a more transparent, personalized, and efficient service journey. Available via mobile app and web portal,
More news about: Kalaam Telecom
May 08, 2026, 02:51 ET TELUS Digital 於亞太區及阿根廷擴充業務，旨在滿足人工智能數據服務、信任與安全及數碼客戶體驗的需求增長
TELUS Digital 是 TELUS Corporation (TSX: T) (NYSE: TU) 旗下的全球科技部門，專注於數碼客戶體驗 (CX) 及面向未來的數碼轉型。在過去九個月，公司大幅擴大了其全球服務交付網絡，涵蓋人工智能驅動的客戶體驗、人工智能數據服務，以及信任與安全解決方案。 此增長不僅鞏固了 TELUS Digital 在亞太地區（包括印尼、泰國、越南及馬來西亞）的業務根基，更透過於阿根廷設立新據點，將服務範圍擴展至拉丁美洲。
More news about: TELUS Digital; TELUS Communications Inc.
May 08, 2026, 01:55 ET TELUS Digital se expande na Ásia-Pacífico e na Argentina para apoiar a crescente demanda por serviços de dados de IA, Confiança e Segurança e Experiência Digital do Cliente
Corporation (TSX: T) (NYSE: TU) especializada em experiências digitais do cliente (CX) e transformações digitais focadas no futuro, expandiu significativamente sua presença global na prestação de serviços de experiência do cliente (CX) com tecnologia de IA, serviços de dados de IA e soluções de confiança e segurança
More news about: TELUS Digital; TELUS Communications Inc.
May 08, 2026, 01:21 ET TELUS Digital se expande en Asia-Pacífico y Argentina para satisfacer la creciente demanda de servicios de datos de IA, confianza y seguridad, y experiencia digital del cliente
(NYSE: TU) que se especializa en experiencias digitales del cliente (CX, por sus siglas en inglés) y transformaciones digitales con visión de futuro, expandió significativamente su presencia mundial de prestación de servicios para CX impulsada por IA, servicios de datos de IA y soluciones de confianza
More news about: TELUS Digital; TELUS Communications Inc.
May 07, 2026, 21:18 ET Persistent hat die Databricks Brickbuilder-Spezialisierung für das Gesundheitswesen und die Biowissenschaften erlangt und erweitert damit sein Angebot an produktionsreifen Daten- und KI-Lösungen für regulierte Umgebungen
seiner Kunden ein. Persistent bietet eine umfassende Dienstleistungspalette, darunter Softwareentwicklung, Produktentwicklung, Daten und Analysen, CX-Transformation, Cloud Computing sowie intelligente Automatisierung. Das Unternehmen ist Teil des MSCI India Index und in wichtigen Indizes der National Stock
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