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Dec 01, 2025, 11:11 ET World CopperSmith, Inc. and Designer Anna Dinger Reveal Modern Farmhouse Kitchen Transformation
CopperSmith CX2 hood became the perfect anchor. It's understated yet powerful, beautifully crafted, and a seamless fit with the BlueStar range and Brizo fixtures."The kitchen features high-performance appliances, premium hardware, and Serena & Lily lighting, but the handcrafted CX2 hood takes
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Nov 28, 2025, 09:07 ET Market Force Information® Parent MCI Taps FEMA/DHS Veteran Executive Mark Misczak as President; Spins Out Tier-5 AiCX.com Division
The firm has recently expanded its footprint in CX AI-enabled services targeting federal/state/local agencies, and corporate mid-market to enterprise clients. Industry watchers note that MCI has grown beyond traditional contact-center outsourcing or CX BPO into newer models, combining AI, analytics,
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Nov 27, 2025, 01:05 ET transcosmos named Best Planner at the LY Corporation Partner Award 2025
solutions during the first half of fiscal year 2025. Highly regarded for its initiatives, transcosmos's planner—a member of Digital Agency Business Division, CX Business Headquarters—has been honored as a Best Planner.
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Nov 26, 2025, 06:12 ET 雅特力發表 AT32 Edge AI Sensor EV Board：打造多感測 AI 平台，支援手勢、動作與異常偵測
三大 Edge AI 應用亮點一、TOF 手勢識別（Gesture Recognition）基於板載 VL53L7CX TOF Sensor，AT32 Edge AI Sensor EV Board 可在 5-20 公分範圍內偵測 4×4 深度陣列資料，並利用質心權重演算法與 Edge Impulse 神經網路模型，完成「上／下／左／右」四方向手勢識別。OLED 亦可同步顯示手勢軌跡，適用於智慧家電、人機介面與車載控制等需低延遲、免接觸操作的應用場景二、IMU
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Nov 25, 2025, 09:00 ET A Atento reforça sua liderança global e estratégia com foco tecnológico nos Estados Unidos e na América Latina
transformação da CXEssa iniciativa reforça o compromisso da Atento para impulsionar a transformação da experiência do cliente em um cenário cada vez mais orientado pela tecnologia.Com isso, a Atento reforça seu propósito de tornar a tecnologia CX mais acessível,
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Nov 25, 2025, 07:04 ET Atento refuerza su liderazgo global y estratégico con un enfoque tecnológico centrado en Estados Unidos y Latinoamérica
con la transformación del CXEsta iniciativa refuerza el compromiso de Atento para impulsar la transformación de la experiencia del cliente en un panorama cada vez más impulsado por la tecnología. Atento refuerza así su propósito de hacer que la tecnología CX sea más accesible, más humana
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Nov 25, 2025, 07:00 ET Atento Reinforces Its Global and Strategic Leadership With a Technological Focus on The United States and Latin America
operational optimization.Commitment to CX transformationThis initiative reinforces Atento's commitment to driving CX transformation into an increasingly technology-driven landscape. Atento thus reinforces its purpose of making CX technology more accessible, more human, and more
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Nov 24, 2025, 09:00 ET Save Big with ASUS this Holiday Season, Featuring Up to 40% Off a Wide Selection of Tech!
ASUS Chromebook CX15Pricing and availability: $139.00 at
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Nov 21, 2025, 05:15 ET Best Z87+ Safety Glasses (2025): Magid Recognized for Superior Eye Protection and Durability by Expert Consumers
Magid AcuSpex™ CX4080 Clear Safety Goggles combine PureVue™ Premium Anti-Fog Coating with an over-the-glasses (OTG) design to deliver clear visibility and reliable protection in demanding work environments. Built with a replaceable, high-impact lens, the CX4080 offers durable, long-lasting
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Nov 20, 2025, 17:36 ET Zenarate Ranked Number 165 Fastest-Growing Company in North America on the 2025 Deloitte Technology Fast 500™
platform for human and AI agent performance. Zenarate provides a suite of integrated products—including AI-powered conversation and software simulations, CX insights, conversation analysis, personalized upskilling, and AI agents—designed to train, analyze, and evolve your blended workforce.Zenarate
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Nov 20, 2025, 10:37 ET Hexaware Recognized as a Client Champion in the 2025 ISG Star of Excellence™ Awards
Now in its eighth year, the ISG Star of Excellence™ Awards program is based on ISG's continuous Customer Experience (CX) research, which asks enterprises to rate their experiences with providers across six key dimensions: Collaboration and Transparency; Execution and Delivery;
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Nov 20, 2025, 10:01 ET Capability Center Services Market Set to Surpass USD 403.22 Billion by 2032 as Global Enterprises Accelerate Digital, Cloud, AI & GBS Transformation | According to DataM Intelligence
Management (BPM) Services accounted for 22% (USD 37.9 billion), driven by enterprise demand for digitized customer operations, omnichannel CX, claims processing, KYC, underwriting, policy servicing, and supply chain automation. Knowledge Process Outsourcing
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Nov 20, 2025, 08:41 ET Fluents.ai voice AI Introduces "Continuous Context" Omnichannel Platform to End the Era of Disjointed Customer Service
fusing these channels into a single "conversational brain," Fluents.ai solves the fragmentation crisis plaguing modern enterprise Customer Experience (CX), ensuring that customers never have to repeat themselves, regardless of how they choose to communicate. As "chatbot fatigue" rises
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Nov 20, 2025, 08:38 ET Clootrack surpasses 100 Billion OpenAI Tokens, redefining AI-Powered Voice of the Customer analytics
drivers. With integrations across more than 1,000 data sources and leading systems such as Medallia, Genesys, Salesforce, and Qualtrics, Clootrack empowers CX, product, and strategy teams to make faster, data-driven decisions that improve experience, loyalty, and growth. Visit
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Nov 20, 2025, 07:00 ET CallSine Launches CDP-Powered Agentic Orchestration, Ushering in a New Era of Autonomous Enterprise AI
data-driven context Learn and adapt with governed memory Coordinate actions across sales, marketing, and CX systems This launch significantly expands CallSine's footprint beyond sales engagement, positioning the
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Nov 19, 2025, 09:00 ET CraftStory Unveils First AI Model to Create 5-Minute, Studio-Quality Human Videos
release of CraftStory Model 2.0 and the other tech Victor's team is cooking up behind the scenes," said Radu B. Rusu, Managing Partner at Cox Exponential (CX2), Cox Enterprises's early stage venture arm. "We're eager to support CraftStory in its journey as it pushes the boundaries of what's possible in generative
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Nov 19, 2025, 08:57 ET Horatio Announces Strategic Collaboration with Zendesk to Elevate Scalable, Human-Centered Customer Experiences
This partnership combines Horatio's human-first outsourcing model with Zendesk's leading CX platform to deliver scalable, high-quality support across channels NEW
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Nov 19, 2025, 00:00 ET Calculus Partners with Aprecomm to Bring Next Generation AI-Powered Network Intelligence to ISPs Throughout MEA, Asia, and Latam
markets with a massive penetration of ISPs." With advanced analytics and automated support tools, Aprecomm's customer experience (CX) suite gives providers unparalleled visibility into subscriber behavior and network health, thereby enhancing satisfaction and reducing operational costs.
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Nov 18, 2025, 10:00 ET MSI Accelerates AI and Data Center Innovation with Next-Gen Server Solutions at SC25
CX271-S4056: 2U server with 24 DDR5 DIMM slots and configurations of 8 or 24 PCIe 5.0 U.2 NVMe bays CX171-S4056: 1U server with 24
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Nov 18, 2025, 09:00 ET Contextual Intelligence Becomes the New Standard for Exceptional Customer Experience in 2026
released its 2026 Customer Experience (CX) Trends report, revealing that contextual intelligence — the ability to combine AI, data, and human understanding in real time — is redefining what great service means. The study, based on insights from thousands of consumers, CX leaders, and customer service
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Nov 18, 2025, 09:00 ET New Invoca Report Reveals Big AI Perception Gap: 86% of Marketers Think AI Improves CX, Only 35% of Consumers Agree
multimedia:https://www.prnewswire.com/news-releases/new-invoca-report-reveals-big-ai-perception-gap-86-of-marketers-think-ai-improves-cx-only-35-of-consumers-agree-302617920.html
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Nov 18, 2025, 08:42 ET Phound for Business Is Now Open to All
Identity That Moves With Your Business Phound for Business allows IT, HR, and CX leaders to finally manage the "multiple me's" of their workforce with flexibility and integrity. Whether onboarding a new hire or reassigning a client-facing
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Nov 18, 2025, 08:07 ET Former Adorama CEO, Michael Amkreutz joins Omni-Channel Solutions as Head of Strategic Growth & Partnerships to Accelerate Brand Visibility in the AI Era
Stores, Video) Analytics, Reporting and Insights Global Workforce Solutions (Staff Augmentation, EOR, CX Support Visit the official website at
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Nov 18, 2025, 06:30 ET Perception of Customer Experience at a New Low, Survey from Broadridge Reveals
CX and Communications Consumer Insights study by
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Nov 18, 2025, 06:00 ET Imparta wins Gold for Best Use of AI in Learning at the Learning Tech Awards 2025
About Imparta Imparta is a global leader in performance improvement for Sales, CX and Leadership. Imparta's 25 years of research and experience with leading global organisations allows it to deliver:
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