Search Results
May 14, 2026, 09:01 ET Level AI launches AI Workers, purpose-built AI agents for customer-centric teams
customer-centric role, automating the research, analysis, and planning workflows that consume the majority of time for coaches, analysts, QA leads, and CX executives.
More news about: Level AI
May 14, 2026, 07:00 ET bidadoo Reports Robust Q1 2026 Growth as Online Equipment Remarketing Demand Surges
Excavator - $50,5992016 Caterpillar TL943D Telescopic Reach Forklift - $42,2002019 JLG 10054 Reach Forklift - $40,1002019 JCB 3CX Backhoe Tractor - $35,6002017 Snorkel A46JRT Telescopic Reach Forklift - $25,100Unlike traditional auction models that charge both
More news about: bidadoo
May 13, 2026, 09:33 ET Telit Cinterion Bundles Swift Navigation's Skylark into an Integrated IoT Positioning Solution
cost and operational complexity of building or subscribing to an RTK base-station network.Skylark is available in three variants—Skylark Dx, Cx, and Nx RTK—to meet a broad range of requirements for accuracy, coverage, bandwidth, and power consumption.All Telit Cinterion dual-frequency L1
More news about: Telit Cinterion
May 13, 2026, 08:37 ET Observe.AI Launches Companion Agent to Support Frontline Teams
improve performance. For customers, it means faster resolutions and better experiences across every channel.**About Observe.AI ** Observe.AI is a CX-native AI Agents platform that enables enterprises to deploy specialized agents that understand context, reason, and take action across the customer
More news about: Observe.AI
May 13, 2026, 08:20 ET insured.io Launches Conversational AI Claims Agent for Carriers
System Integration: Seamless real-time connectivity with existing core systems for instant data retrieval and submission.Enhanced CX: Adds significant depth to the existing insured.io suite, which already includes insured portals, policy + payment IVR, and messaging.Multi-Language
More news about: insured.io
May 13, 2026, 07:26 ET UFOFLEET Acquires FleetMaster from Cox Automotive, Accelerating AI-Powered Modernisation of Fleet and Mobility Sector
2026. Frost & Sullivan Leader in Automotive and Mobility Tech 2025. GlobalData Shortlist - Best Tech Platform, Best Digital Innovation & Best CX 2025. EU Business News Automotive Innovation Platform 2025. About FleetMasterFleetMaster – previously a Cox Automotive product
More news about: UFODrive
May 13, 2026, 07:19 ET UFOFLEET Acquires FleetMaster from Cox Automotive, Accelerating AI-Powered Modernisation of Fleet and Mobility Sector
2026. Frost & Sullivan Leader in Automotive and Mobility Tech 2025. GlobalData Shortlist - Best Tech Platform, Best Digital Innovation & Best CX 2025. EU Business News Automotive Innovation Platform 2025. About FleetMasterFleetMaster – previously a Cox Automotive product
More news about: UFODrive
May 12, 2026, 09:30 ET Emplifi Wins Bronze Stevie® Award for AI-Powered Customer Experience Innovation at the 2026 American Business Awards®
Award highlights the company's leadership in delivering AI-powered customer experience through social media marketing, commerce, and care. Its Autonomous CX platform unifies these functions into a single, connected ecosystem—enabling brands to use AI-based agents trained on their brand to orchestrate seamless,
More news about: Emplifi Inc
May 12, 2026, 08:31 ET Parloa solidifies partnership with SAP to revolutionize customer interactions with agentic AI
ahead.NEW YORK and BERLIN, May 12, 2026 /PRNewswire/ -- Agentic CX pioneer
More news about: Parloa
May 12, 2026, 06:00 ET Imparta Launches i-Coach.AI for Connected Loop Sales Enablement
[email protected] or call +44 (0) 20 3743 3021 (UK) / +1 (516) 595 0020 (US).About ImpartaImparta is a global leader in enterprise sales and CX, combining the science and art of sales performance with the system and people to make it stick. Built on 25 years of research and technology innovation,
More news about: Imparta
May 10, 2026, 00:00 ET Kalaam Telecom Unveils "Klik for Businesses" in Saudi Arabia to Digitize Enterprise Customer Experience
Klik reflects Kalaam's ongoing commitment to enhancing customer experience (CX) by digitizing customer touchpoints and enabling a more transparent, personalized, and efficient service journey. Available via mobile app and web portal,
More news about: Kalaam Telecom
May 10, 2026, 00:00 ET Kalaam Telecom Unveils "Klik for Businesses" in Saudi Arabia to Digitize Enterprise Customer Experience
Klik reflects Kalaam's ongoing commitment to enhancing customer experience (CX) by digitizing customer touchpoints and enabling a more transparent, personalized, and efficient service journey. Available via mobile app and web portal,
More news about: Kalaam Telecom
May 08, 2026, 02:51 ET TELUS Digital 於亞太區及阿根廷擴充業務，旨在滿足人工智能數據服務、信任與安全及數碼客戶體驗的需求增長
TELUS Digital 是 TELUS Corporation (TSX: T) (NYSE: TU) 旗下的全球科技部門，專注於數碼客戶體驗 (CX) 及面向未來的數碼轉型。在過去九個月，公司大幅擴大了其全球服務交付網絡，涵蓋人工智能驅動的客戶體驗、人工智能數據服務，以及信任與安全解決方案。 此增長不僅鞏固了 TELUS Digital 在亞太地區（包括印尼、泰國、越南及馬來西亞）的業務根基，更透過於阿根廷設立新據點，將服務範圍擴展至拉丁美洲。
More news about: TELUS Digital; TELUS Communications Inc.
May 08, 2026, 01:55 ET TELUS Digital se expande na Ásia-Pacífico e na Argentina para apoiar a crescente demanda por serviços de dados de IA, Confiança e Segurança e Experiência Digital do Cliente
Corporation (TSX: T) (NYSE: TU) especializada em experiências digitais do cliente (CX) e transformações digitais focadas no futuro, expandiu significativamente sua presença global na prestação de serviços de experiência do cliente (CX) com tecnologia de IA, serviços de dados de IA e soluções de confiança e segurança
More news about: TELUS Digital; TELUS Communications Inc.
May 08, 2026, 01:21 ET TELUS Digital se expande en Asia-Pacífico y Argentina para satisfacer la creciente demanda de servicios de datos de IA, confianza y seguridad, y experiencia digital del cliente
(NYSE: TU) que se especializa en experiencias digitales del cliente (CX, por sus siglas en inglés) y transformaciones digitales con visión de futuro, expandió significativamente su presencia mundial de prestación de servicios para CX impulsada por IA, servicios de datos de IA y soluciones de confianza
More news about: TELUS Digital; TELUS Communications Inc.
May 07, 2026, 21:18 ET Persistent hat die Databricks Brickbuilder-Spezialisierung für das Gesundheitswesen und die Biowissenschaften erlangt und erweitert damit sein Angebot an produktionsreifen Daten- und KI-Lösungen für regulierte Umgebungen
seiner Kunden ein. Persistent bietet eine umfassende Dienstleistungspalette, darunter Softwareentwicklung, Produktentwicklung, Daten und Analysen, CX-Transformation, Cloud Computing sowie intelligente Automatisierung. Das Unternehmen ist Teil des MSCI India Index und in wichtigen Indizes der National Stock
More news about: Persistent Systems
May 07, 2026, 11:00 ET Atento y Cresta firman una alianza estratégica para ofrecer soluciones híbridas de CX con IA y talento humano
implementación y optimización de la plataforma de IA de experiencia del cliente de Cresta. Con un liderazgo inigualable en servicios profesionales de CX liderados por IA y décadas de experiencia operativa, Atento combina de forma única la innovación en IA con una prestación de servicios a escala empresarial
More news about: Atento
May 07, 2026, 11:00 ET Synoptek Wins Gold Stevie® Award at the 2026 American Business Awards®
publishing workflows."This award reinforces the importance of putting customer experience at the center of digital transformation," said Mark Emery, CX Practice Head at Synoptek. "By understanding how people interact with digital platforms, we designed an experience that feels simple for users while
More news about: Synoptek
May 07, 2026, 10:54 ET TELUS Digital Berekspansi di Asia Pasifik dan Argentina Untuk Mendukung Peningkatan Permintaan Layanan Data AI, Kepercayaan & Keamanan, dan Pengalaman Pelanggan Digital
divisi teknologi global di TELUS Corporation (TSX: T) (NYSE: TU) dengan spesialisasi CX digital dan transformasi digital yang berfokus pada masa depan. TELUS Digital jauh lebih memperluas jejak operasional globalnya untuk CX berbasis AI, layanan data AI, dan solusi kepercayaan maupun keamanan selama sembilan
More news about: TELUS Digital; TELUS Communications Inc.
May 07, 2026, 09:00 ET Atento and Cresta Sign Strategic Partnership to Deliver Hybrid Human-AI Customer Experience Solutions
solutions to businesses worldwide. The multi-year, multimillion dollar agreement brings together Cresta's leadership in enterprise CX AI with Atento's AI‑led professional services and CX delivery capabilities, accelerating both companies' expansion across the United States and Latin America.
More news about: Atento
May 07, 2026, 09:00 ET Sendbird Launches Agent Steward to Bring Full Autonomy and Ownership to AI Customer Experiences
2.0 and Voice 2.0 are available as part of the Delight.ai platform, with initial capabilities launching today at Sendbird's annual flagship event for CX leaders,
More news about: Sendbird
May 07, 2026, 08:00 ET Oracle Named a Leader in Gartner® Magic Quadrant™ for Warehouse Management Systems for 11th Consecutive Year
operations processes and helps organizations enhance resilience and quickly adapt to market changes.Oracle Fusion Cloud Customer Experience (CX): Provides a suite of AI-powered applications that help organizations manage marketing, sales, and service processes to win business, build stronger
More news about: Oracle
May 07, 2026, 07:46 ET Aprecomm Appoints Sapna Gopinath Kizhekkeveettil as Global CHRO to Strengthen Employee Engagement and Retention
/PRNewswire/ -- Aprecomm, a global provider of AI-driven network and customer experience (CX) solutions, today announced that it has appointed Sapna
More news about: Aprecomm
May 07, 2026, 07:39 ET Aprecomm Appoints Sapna Gopinath Kizhekkeveettil as Global CHRO to Strengthen Employee Engagement and Retention
/PRNewswire/ -- Aprecomm, a global provider of AI-driven network and customer experience (CX) solutions, today announced that it has appointed Sapna
More news about: Aprecomm
May 07, 2026, 07:17 ET Persistent Achieves Databricks Brickbuilder Specialization for Healthcare & Life Sciences, Expanding Production-Ready Data and AI Solutions For Regulated Environments
innovation and client success. Persistent offers a comprehensive suite of services, including software engineering, product development, data and analytics, CX transformation, cloud computing, and intelligent automation. The Company is part of the MSCI India Index and is included in key indices of the National
More news about: Persistent Systems