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Feb 25, 2026, 16:37 ET CHESAPEAKE UTILITIES CORPORATION REPORTS FISCAL YEAR 2025 RESULTS
EPSHigher customer consumption that added $9.5 million of incremental adjusted gross margin or $0.28 of incremental EPSImplemented the 1CX SAP Customer Billing Platform for FCG"We started the year with a simple mission: deliver with purpose and reach new heights, so I'm proud
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Feb 25, 2026, 06:30 ET ZENVIA announces plan to voluntary delist from the Nasdaq Capital Market and deregister with the U.S. Securities and Exchange Commission
ZENVIAZenvia (NASDAQ: ZENV) is a technology company that offers end-to-end Artificial Intelligence (AI) solutions for customer experience (CX), enabling businesses to sell more and provide better service across all digital channels, with a particular focus on WhatsApp, Instagram, and TikTok.
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Feb 24, 2026, 23:59 ET À l'occasion du Mobile World Congress 2026, TELUS Digital présente la transformation des télécommunications grâce à l'IA : libérer de la valeur à travers des cas d'utilisation innovants
TELUS Digital va présenter des solutions d'expérience client (CX) et d'optimisation de réseau axées sur l'intelligence artificielle (IA) et prêtes à la production pour les fournisseurs de télécommunications au cours
More news about: TELUS Digital; TELUS Communications Inc.
Feb 24, 2026, 09:20 ET WOW24-7 Launches Automation and AI Department to Close the Gap Between AI Promise and CX Reality
journey. AAD will serve as the company's center of excellence for digital transformation, CX and business intelligence, compliance, governance, automation and AI enablement, systems integration, and secure, scalable CX infrastructure.Addressing the AI Reality Gap in Customer ExperienceThe
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Feb 24, 2026, 09:00 ET SuccessKPI Accelerates Global Expansion and Revenue Growth with Strategic Sales Leadership Expansion
Customer Success. He will lead Customer Success, Expert Services and SuccessKPI's CX Maturity initiatives to ensure customers achieve measurable business outcomes, accelerate time to value, and maximize return on AI-driven CX investments. Mike previously led strategic partnerships and customer engagements
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Feb 24, 2026, 09:00 ET Frost & Sullivan: SharpenCX Receives the 2026 North American Cloud Contact Center Customer Value Leadership Recognition for Excellence in Trust-Driven CX Innovation
content:https://www.prnewswire.com/news-releases/frost--sullivan-sharpencx-receives-the-2026-north-american-cloud-contact-center-customer-value-leadership-recognition-for-excellence-in-trust-driven-cx-innovation-302694766.htmlSOURCE
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Feb 24, 2026, 09:00 ET Frost & Sullivan: SharpenCX Receives the 2026 North American Cloud Contact Center Customer Value Leadership Recognition for Excellence in Trust-Driven CX Innovation
content:https://www.prnewswire.co.uk/news-releases/frost--sullivan-sharpencx-receives-the-2026-north-american-cloud-contact-center-customer-value-leadership-recognition-for-excellence-in-trust-driven-cx-innovation-302694793.html
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Feb 24, 2026, 07:17 ET TELUS Digital präsentiert die KI-Transformation in der Telekommunikation: Wertschöpfung durch innovative Anwendungsfälle auf dem Mobile World Congress 2026
KI-gestütztes CX und KI-Transformation in der Telekommunikationsbranche zu erfahren.F: Was macht TELUS Digital und welche Art von Herausforderungen löst das Unternehmen?A: TELUS Digital ist ein Partner für die KI-gestützte Transformation der Kundenerfahrung (CX) für Telekommunikationsanbieter.
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Feb 24, 2026, 07:13 ET TELUS Digital presenta la transformación de la IA en las telecomunicaciones en el Mobile World Congress 2026
TELUS Digital presentará soluciones de experiencia del cliente (CX) y optimización de red basadas en inteligencia artificial (IA) listas para producción para proveedores de telecomunicaciones en el
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Feb 24, 2026, 06:45 ET TELUS Digital showcases AI transformation in telecom: Unlocking value with innovative use cases at Mobile World Congress 2026
Digital, at MWC 2026 to learn more about AI-powered CX and AI transformation in the telecom industry.Q: What does TELUS Digital do and what type of challenges do they solve?A: TELUS Digital is an AI-powered customer experience (CX) transformation partner for telecom providers. The
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Feb 24, 2026, 06:45 ET TELUS Digital showcases AI transformation in telecom: Unlocking value with innovative use cases at Mobile World Congress 2026
Digital, at MWC 2026 to learn more about AI-powered CX and AI transformation in the telecom industry.Q: What does TELUS Digital do and what type of challenges do they solve?A: TELUS Digital is an AI-powered customer experience (CX) transformation partner for telecom providers. The
More news about: TELUS Digital; TELUS Communications Inc.
Feb 24, 2026, 06:45 ET TELUS Digital showcases AI transformation in telecom: Unlocking value with innovative use cases at Mobile World Congress 2026
Digital, at MWC 2026 to learn more about AI-powered CX and AI transformation in the telecom industry.Q: What does TELUS Digital do and what type of challenges do they solve?A: TELUS Digital is an AI-powered customer experience (CX) transformation partner for telecom providers. The
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Feb 23, 2026, 10:22 ET Stream Realty Partners Announces Sale of Empire West, Buildings 9 and 10, in Houston's West Submarket
estate firm offering an integrated platform of leasing, investment and development services. This includes tenant and landlord representation, Legendary CX property management, capital markets, investment management and sales, construction, construction management, national program management, workplace
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Feb 23, 2026, 10:00 ET Typewise Introduces Multi-Agent Orchestration to Bring Enterprise AI Customer Service Into Production
enterprises race to deploy AI agents in customer service, most efforts stall before reaching production. Only 1 in 10 agentic AI pilots make it to live CX environments, due to lengthy implementation times, complex IT integrations, and 'coordination debt'. Typewise now closes that gap on two fronts. It enables
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Feb 23, 2026, 08:00 ET A Six-Week Website Redesign: How Digital Silk Repositioned a Global CX Technology Brand
markets.A Strategic Website Framework for Global Technology BrandsServion required a digital platform capable of explaining complex CX solutions to diverse enterprise audiences, including IT leaders, operations teams, and decision-makers. Digital Silk's approach centered on simplifying
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Feb 20, 2026, 02:05 ET transcosmos conducts a Roblox-based Future Creator Development seminar in Wakayama
will lead to both local talent development and enhanced CX. Leveraging Roblox and other practical platforms, transcosmos will continue to promote initiatives that help develop talent who go beyond local areas and compete globally and create CX value in the digital age.*transcosmos is a trademark
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Feb 20, 2026, 00:05 ET transcosmos achieves ISO 9001 certification in Malaysia
the global market with 1,100 employees across three locations in Kuala Lumpur.In recent years, transcosmos has been focusing on expanding its CX and BPO services for the global market, using Malaysia as its hub. By consolidating clients' back-office, HR, and accounting operations from various
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Feb 19, 2026, 09:30 ET Emplifi Data Shows Median Brand Follower Counts on TikTok Increased 200% Year-Over-Year
Emplifi, a leading CX and social media marketing platform, today released its
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Feb 19, 2026, 09:00 ET MetTel Wins Gold Stevie® Award for Innovation in Customer Service
this Gold Stevie Award validates our relentless commitment to service excellence and innovation" said Bryan Phelps, Vice President of Client Experience (CX) for MetTel. "For 30 years, MetTel has held the belief that exceptional customer service is not just a support function, but an essential strategic growth
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Feb 19, 2026, 06:55 ET Visteon Delivers Record Gross Margin and Adjusted EBITDA in 2025
China and Tata Sierra in India. Other launches included a hybrid cluster for Ford's best-selling vehicle, the F-150, and a center display on the Mazda CX-5 in China.Outlook for 2026Visteon's full-year 2026 guidance anticipates sales in the range of $3.625 billion to $3.825 billion,
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Feb 19, 2026, 02:18 ET Ramco Systems 推出 Chia，以企業級對話式人工智能代理提升客戶體驗
的一部分，其所提供的企業級對話式代理不止於回答問題，更能自主推理、決策和行動，在企業各個系統之間執行端對端工作流程。 藉此平台，企業得以從「人機協作」的支援模式，邁向「僅在例外情況才要人手介入」的未來，將繁重工作交給人工智能處理。 Chia 能執行多步驟後端操作以圓滿解決客戶訴求，過程中與企業系統無縫對接，一切行動亦嚴守既定目標、合規要求及安全準則。Chia 的核心是其無代碼人工智能代理開發平台。客戶體驗 (CX) 團隊只要使用簡單英文指令，就能自行設計、設定和部署人工智能代理，從此告別漫長工程開發週期。透過自然語言工作流程 (NLW) 功能，非工程團隊也能用簡單英文定義人工智能邏輯，例如設定退款資格、預訂驗證或政策執行規則。 系統會將這些規則轉化為具確定性的人工智能行動，有效防止產生幻覺。 機構只需數週即可部署首個人工智能代理，大幅縮短實現價值的時間。
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Feb 18, 2026, 08:25 ET Darwin CX Brings Evolve 2026: ELEVATE to Toronto -- Turn Strategy Into Measurable Growth
leaders addressing the media industry's most pressing challenges and opportunities.Darwin CX Certification Program: March 9Participants can become among the first globally certified Darwin CX Experts in a full-day, in-person workshop. The program equips attendees with advanced skills
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Feb 18, 2026, 08:17 ET Allegis Global Solutions Wins ClearlyRated's 2026 Best of HR Services Award for Service Excellence
ClearlyRated is the leading CX platform designed specifically for professional services firms. We help firms leverage the Net Promoter® Score survey methodology to gain deep insights,
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Feb 18, 2026, 00:00 ET Ramco Systems Introduces Chia, an Enterprise-Grade Conversational AI Agent for Better Customer Experience
while operating within defined goals, compliance policies, and guardrails.At the heart of Chia is a no-code AI Agent Foundry that enables CX teams to design, configure, and deploy AI Agents using plain English instructions, without waiting for engineering cycles.With Natural Language
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Feb 17, 2026, 11:05 ET Faye Named Intercom's Services Partner of the Year at 2026 Sales Kickoff
boundaries of what is possible in AI and CX. By leveraging Intercom's cutting-edge platform Fin, Faye helps businesses move beyond traditional support models into the future of automated, AI-driven customer interactions.A Partnership Built for the Future of CX and AI"Being recognized as
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