When Aprimo was looking for a service provider to outsource their IT operations, they required a partner that could act fast, be flexible and grow with their company. Aprimo was going through a transition period after Aprimo acquired Chicago-based Revenew and Belgium-based ADAM Software, and needed to build their IT team, infrastructure and support from the ground up. They required someone they could build a relationship with to assist with future projects and ideally someone located in Indianapolis, which is where the majority of Aprimo IT resides.
"What drew us to Bell Techlogix originally was their Midwestern presence. With a centralized location in Indianapolis combined with their global support capabilities we knew they would be a good fit. This proximity, in addition to their mature ITIL process and their expansive service offering portfolio made them the right partner for us," said Andrew Collier, Director of IT at Aprimo.
Aprimo awarded Bell Techlogix the contract, and work began immediately. Bell Techlogix provides an ITIL based, fully managed 24x7x365 Service Desk and Infrastructure Monitoring and Management for Aprimo from Bell Techlogix's Global Command Center. Bell Techlogix is also working on the procurement, configuration and installation of Meraki network gear for Aprimo's 6 global locations along with a variety of other client projects. The pipeline for the first half of 2017 has been planned out, and both companies are looking forward to a successful year and partnership moving forward.
"We are pleased to announce our new relationship with Aprimo," said Ron Frankenfield, CEO, Bell Techlogix. "We are happy to work with local companies that have the same vision for innovation and transformation that we do. In fact, Aprimo just won the Stackie Award, presented at the MarTech conference in San Francisco on May 9, 2017. We are looking forward to providing Aprimo with the services and solutions necessary so that they can continue to focus on their core business and continue the great success that they have achieved so far in 2017."
Aprimo is a category-leading marketing operations platform that frees marketers and their teams to focus on smart marketing by managing the five essentials: planning, spending, creation, distribution, and performance. Aprimo's comprehensive suite improves time-to-market and maximizes a company's marketing investment to drive revenue. The Aprimo platform includes ADAM software — the leader in empowering enterprises to manage digital assets and product information. ADAM's SmartContentHub™ is used by global brands to create, manage, and distribute content for world-class, omnichannel customer experiences. Aprimo is headquartered in Chicago, with global R&D and customer support in Indianapolis, and international operations based in London. For more information, visit www.aprimo.com.
About Bell Techlogix:
Bell Techlogix, headquartered in Indianapolis, Indiana, provides transformational Next Generation Digital Workplace and Infrastructure Management solutions to large and mid-market enterprises, as well as the public sector.
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SOURCE Bell Techlogix