Best Practices: Mobilizing Financial Services in Asia/Pacific -- 50 Pioneers Lead the Way
LONDON, Feb. 12, 2014 /PRNewswire/ -- Reportbuyer.com just published a new market research report:
Best Practices: Mobilizing Financial Services in Asia/Pacific -- 50 Pioneers Lead the Way
This IDC Financial Insights gives a comprehensive analysis of how financial services providers are utilizing mobility to build new revenue streams, increase efficiency, and improve their service delivery. A key investment focus in IT spending, Asia/Pacific has moved to the forefront of converging big data, mobility, and customer centricity.
"Mobility has been a dominant theme in many discussions with many banks across the region, regardless of the business line or customer segment. Nonetheless, we found that many initiatives were much alike. This study is a deep dive into genuinely new approaches to mobility and banking. It is important to take note that today, there are several mobile pioneers in the region," says Thomas Zink, research manager for IDC Financial Insights. "One recurring theme is the convergence of mobility and big data. We believe that this combination will revolutionize the way banks interact with their clients."
Table of Contents
IDC Financial Insights Opinion
In This Study
Situation Overview
The Buzz is Real
Mobility Innovation Hotspots
How Much Are Banks Spending on Mobility?
Consumers Adopting mBanking
Business Needs
Focusing on Customer Centricity -- Going Where the Customer Is
Staying Relevant and Avoiding Disintermediation
Increasing the Geographic Reach
Unlocking New Business Opportunities
Corporate and SMEs
Merchant Services
Unbanked
Management Challenges
Omnichannel Capability
Differentiation in a Copycat Environment
Monetization Potential
Security
The Best Practices
Mobile Payments and Mobile Money
Remote Mobile Payments
Visa, MasterCard, and American Express (Global): A Global Standard
UC Browser, Alipay, UnionPay (China): Mobile Browser Payments
BlackBerry/PermataBank (India): P2P payments via Messenger
Telenor/Tameer Bank (Pakistan): Taking Financial Inclusion to the Next Level with Easypaisa Mobile Wallet
Bank BTPN (Indonesia): btpn WOW! Branchless Banking
Smart Communications (Philippines): Payment of Government Bills via BayadLoad
NAB Flik (Australia): Taking the Pain Out of P2P Payments
MPayMe/First Data (Hong Kong, Japan, and Australia): ZNAP -- A Mobile Bill Payment Service
YSPay (China): Payments to Any Mobile Number
Citibank (Singapore): SMS Pay
MyClear (Malaysia): MyMobile Establishes First Interbank Mobile Payment Platform
Smartlink/Tagit (Vietnam): Aggregated Mobile Banking Platform
Tootpay (Singapore): Secure Mobile Banking Experience Without an Internet Connection
Indosat, Telkomsel, XL Mobile Money collaboration (Indonesia): Bringing the Mobile Money Markets Together
Proximity Mobile Payments
Consortium of Gemalto, MNOs, Banks (Singapore): Government-Led NFC Trusted Services Manager Infrastructure
China Mobile, UnionPay, and Other Banks (China): Industry-Led NFC Rollout
2degrees/Snapper (New Zealand): Mobile Phone Transit Payments
Fingerprint Payment for Android, Danal (Korea): First for Android
Mobile Wallets
Alipay Wallet (China): Taking Alipay and Bringing It to the Physical Retail World
Mogi Mobile Wallet (Singapore): A Social Mobile Wallet for Singapore
Celcom AirCash (Malaysia): Mobile Wallet for Overseas Workers
MobiKwik (India): Providing a Mobile Solution for India's Payments Ecosystem
Octopus Mobile SIM (Hong Kong): Taking Octopus to the Mobile Realm
M-Pesa (India): Can It Replicate Its Success in Kenya?
Tradelink's TESS Mobile Wallet (Hong Kong): The First "Greater China" eWallet
Arkalogic Transaksi -- Moneta (Indonesia): Unifying Fragmented Payment Systems in One "Wallet"
KT MoCa (Korea): Korean Mobile Wallet with a Host of Payment Options
Mobile Card Merchant Systems
CIMB's Plug n Pay (Malaysia) -- Malaysia's First Mobile Point-of-Sale Solution
ANZ FastPay (Australia): Mobile Payment Acceptance for SMEs
Koala -- Lakala (China): Consumer-Based Payments and Banking Solution for China
Bank of Ayudyha (Thailand): Bringing Card Acceptance to Merchants in Thailand
United Bank (Pakistan): Innovative Technology Solution for Financial Inclusion
Mobile Treasury and Cash Management
HSBCNetMobile (Global): HSBC -- International Mobile Treasury Solutions
ANZ Transactive Mobile (Australia): Enhanced Treasury Experience on the Go
Citi Mobile Collect (Global): Reducing Cash Reliance for Businesses
Maybank2E HD (Malaysia): Financial Position and Payments on the Move
Mobile Investing
Westpac (Australia): Mobile Trading App and Future Investment Road Map
Oanda (Global): FX Analysis Goes Mobile
Citigold Private (Global): iPad App to Drive Research and Investment Views
Dragon Wealth (Singapore): Wealth Management Meets Social
Mobile Marketing and Loyalty
WIPRO and Intuition Intelligence: Smart Offers (India): Optimizing Vouchers for Banks
WeChat Loyalty Cards (China): Embedding Purchases into Chats
Mobile Social
Axis Mobile Banking Application (India): Customized and Social Mobile Banking Experiences for Customers
UOB Mobile Cash (Singapore): Social Payments for Customers
Hana N Wallet (Korea): Mobile Banking for the Social Generation
Mobile Workforce
Westpac (Australia): Mobile Tellers and Mobile Management
Standard Chartered (Global): Leverage the Apple Ecosystem
AIA (Hong Kong): An iPad-Centric Sales Approach
CIMB NASA (Malaysia): Mobile Salesforce
Bangkok Bank (Thailand): BYOD Policy
Future Outlook
Mobile Payments
Mobile Wallets
Mobile Card Merchant Systems
Mobile Treasury and Cash Management
Mobile Investing
Mobile Marketing and Loyalty
Mobile Social
Mobile Workforce
Essential Guidance
Actions to Consider
Platform Selection
User Experience
Security
Omnichannel
Redefining channel strategy
Actions for Vendors
Learn More
Related Research
Synopsis
Figure: Mobility Innovation Hotspots
Figure: Asia/Pacific IT Spending of Banks on Mobility
Figure: Digital Transaction Mix in Selected Market, 2010-2012
Read the full report:
Best Practices: Mobilizing Financial Services in Asia/Pacific -- 50 Pioneers Lead the Way
http://www.reportbuyer.com/countries/asia_pacific/singapore/best_practices_mobilizing_financial_services_asia_pacific_50_pioneers_lead.html#utm_source=prnewswire&utm_medium=pr&utm_campaign=NoCategory
For more information:
Sarah Smith
Research Advisor at Reportbuyer.com
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