Bon Secours Partners with Tonic Health To Reimagine Patient Intake and Payments

PALO ALTO, Calif., April 4, 2017 /PRNewswire/ -- Bon Secours Virginia Health System and Tonic Health, the leading cloud-based patient data collection and payments platform among large healthcare organizations, today announced they have joined forces to fuel the health system's pioneering patient intake and payments program across its ambulatory network.

Known for the innovative use of technology in advancing patient care, Bon Secours Virginia chose Tonic to digitize and integrate its largely paper-based intake and payments process. By simplifying patient check-in, Bon Secours frees up staff and clinicians to spend more time directly helping patients rather than being burdened with administrative tasks.

"Providing a consistently high quality patient experience starts with having a streamlined and easy intake and payments process," said Dinesh Pai, VP of Finance at Bon Secours Medical Group. "The Tonic platform allows us to more quickly and effectively realize our goal of offering the best and most innovative care."

Tonic's best-in-class platform allows health systems to provide patients with the ability to complete intake forms and make payments on any device anywhere (phone, tablet, and computer). It replaces error-prone and inefficient manual processes with a simple yet visually engaging digital experience that boosts overall staff and patient satisfaction.

The Tonic platform will be integrated with Bon Secours' athenahealth and Epic electronic health records in order to create a single view of the patient for clinicians.

"Patients are tired of paper forms, wooden clipboards and confusing payment processes," said Sterling Lanier, CEO of Tonic Health. "We are excited to collaborate with Bon Secours Virginia in offering the superior health care experience its patients have come to expect from a trusted leader like Bon Secours."

The patient check-in initiative includes making it easier and more convenient both to complete all types of intake surveys (including risk assessments and consent forms) and make any type of payment (including co-pays and any past balances due). Tonic's unique scalability and customization will also allow Bon Secours to quickly and seamlessly expand the use and value of the platform to other key patient data collection needs across the enterprise.

About Bon Secours Virginia Health System
Bon Secours Virginia Health System (BSV), the fourth-largest and only faith-based health system in Virginia, is comprised of Bon Secours Richmond and Bon Secours Hampton Roads. BSV includes eight award-winning hospitals: five in Richmond and three in Hampton Roads. Bon Secours brings together an expanding network of hospitals, primary care practices, ambulatory care sites and continuing care facilities to provide high-quality health care and wellness services to thousands of Virginians. The not-for-profit Catholic health system employs nearly 13,000 people. Bon Secours Virginia hospitals offer a full range of services, including cardiac, women's, children's, orthopaedics, emergency services, oncology, neurosciences and surgery.

About Tonic Health
Tonic Health (www.tonicforhealth.com) is the leading cloud-based patient data collection and payments platform among large enterprise healthcare organizations. Tonic offers patients and staff an engaging, interactive experience for capturing any type of health information or any type of health payment from any device in any setting, plus real-time analysis to make that information actionable when and where it's needed most.

SOURCE Tonic Health