PHILADELPHIA, Aug. 2, 2016 /PRNewswire/ -- Delphic Digital, a leading full-service digital agency, announced today that it is the recipient of the Sitecore North America Experience Award for Best Use of Contextual Intelligence, for their partnership with Sunrise Senior Living.
Organized by Sitecore, the global leader in customer experience management software, the Experience Awards is an annual international competition honoring Sitecore customers and their partners. Winners are selected in several categories within each region based on how they are using Sitecore to create incredible user experiences that feel personal to every customer and create a powerful and comprehensive brand halo that delivers real business results.
Sunrise Senior Living conducted a study that found that potential clients were unsure of the type of care that is appropriate for their loved one. Working with Sitecore partner Delphic Digital, Sunrise set out to improve the process of selecting a care type. The solution was a Care Questionnaire that is today the centerpiece of Sunrise's digital presence. By presenting a short survey and leveraging Sitecore's experience platform, Sunrise helps people focus their research towards the appropriate type of senior care. This, in turn, gives the Sunrise sales team a valuable starting point in what can be a delicate sales cycle, allowing them to personalize conversations at the beginning of the caring process.
"As a Sitecore Marketing Agency, we strive to partner with our clients to guide them to leverage the best marketing technology to support dynamic, personalized user experiences and data-driven strategies that help them reach their business goals. The great success of our close partnership with Sunrise is a shining example of that goal in action," shared Delphic Digital's Managing Partner, Mark Patten.
"This award also signifies the strength of another great partnership, between Delphic and Sitecore. From being the first Certified Partner headquartered in the Philadelphia metro area eight years ago, to our recognition as a Gold Implementation Partner last year, to today's award for Contextual Intelligence, each new accolade marks the increase in depth and breadth of both our offerings within Sitecore and our partnership with the team."
About Delphic Digital:
Founded in 2004, Delphic is a full-service digital agency that serves an impressive roster of middle market to enterprise clients in the hospitality, consumers goods, healthcare and financial services verticals. Delphic solutions fuse data, storytelling and technology to build digital bridges between our client's brand and their customers.
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SOURCE Delphic Digital