EarthLink Announces Second Quarter 2010 Results
Raises Full Year Guidance
ATLANTA, July 27 /PRNewswire-FirstCall/ -- EarthLink, Inc. (Nasdaq: ELNK) today announced financial results for its second quarter ended June 30, 2010. Highlights of today's announcement include:
- Net income of $28.0 million or $0.26 per share
- Adjusted EBITDA (a non-GAAP measure) of $56.7 million
- Free cash flow (a non-GAAP measure) of $54.0 million
- Ending cash and marketable securities balance of $740.1 million
- Raised full year 2010 Adjusted EBITDA (a non-GAAP measure) guidance to $205 million to $211 million
- Dividend payments totaling $17.3 million and stock repurchases totaling $0.9 million in the quarter
"Today we announced results that once again exceeded expectations and reflect positive momentum in our business. We are pleased with the improvements in customer retention and tenure and the resulting favorable impacts on cost structure and profitability. As a result of these favorable trends, we also announced that we have once again increased full-year guidance," explained EarthLink Chairman and Chief Executive Officer Rolla P. Huff. "In addition, we began to see sales traction in our New Edge business from multi-location business customers as the economy is showing signs of recovery. We believe that the strength of our balance sheet continues to provide us with a range of strategic alternatives."
Financial and Operating Results
EarthLink reported revenue of $153.0 million for the second quarter of 2010, declining 3 percent from the first quarter of 2010 and 18 percent from the second quarter of 2009. The company's revenue mix continued to shift towards broadband as 60 percent of EarthLink's revenue in the second quarter of 2010 was comprised of broadband, up from 56 percent in the year-ago quarter.
In the second quarter of 2010, 88 percent of EarthLink's consumer narrowband and DSL customers had two or more years of tenure with the company and 50 percent had five or more years of tenure, up from 76 percent and 36 percent, respectively, in the year-ago quarter. The continual increase in EarthLink's customer tenure was the primary driver behind ongoing improvements in monthly subscriber churn. In the second quarter of 2010, EarthLink reported churn of 2.9 percent, an improvement from 3.1 percent in the first quarter of 2010 and from 3.6 percent churn in the year-ago quarter. EarthLink's subscriber losses continued to attenuate with second quarter 2010 net subscriber losses of 109,000, as compared to net subscriber losses of 118,000 in the first quarter of 2010 and 149,000 in the year-ago quarter.
The benefits of increasing customer tenure extend to the company's cost structure, which was also positively impacted by new technology rollouts, product simplifications and customer support process improvements. EarthLink's total sales and marketing, operations, customer support, and general and administrative expenses were $43.3 million for the second quarter of 2010, a 5 percent reduction from the first quarter of 2010 and a 21 percent reduction from expenses in the year-ago quarter.
Profitability and Other Financial Measures
For the second quarter of 2010, EarthLink's net income was $28.0 million, or $0.26 per share, as compared to net income of $26.7 million, or $0.25 per share in the first quarter of 2010 and $31.5 million, or $0.29 per share, in the year-ago quarter.
Multiple business improvements, including those in customer churn, network management and value-added services revenue contributed to $56.7 million in Adjusted EBITDA (a non-GAAP measure, see definition in "Non-GAAP Measures" below) in the second quarter of 2010. EarthLink's Adjusted EBITDA was $57.3 million in the first quarter of 2010 and $68.5 million in the second quarter of 2009.
Balance Sheet and Cash Flow
EarthLink generated free cash flow (a non-GAAP measure, see definition in "Non-GAAP Measures" below) of $54.0 million during the second quarter of 2010, compared to $54.2 million in the first quarter of 2010 and $66.6 million in the second quarter of 2009.
Capital expenditures for the company were $2.7 million in the second quarter of 2010. EarthLink made $17.3 million of dividend payments in the quarter and repurchased 0.1 million shares of common stock for $0.85 million. EarthLink ended the second quarter of 2010 with $740.1 million in cash and marketable securities.
Business Outlook
The following statements are forward-looking, and actual results may differ materially. See comments under "Cautionary Information Regarding Forward-Looking Statements" below. EarthLink undertakes no obligation to update these statements.
Today EarthLink increased its guidance for the full year 2010. Management now expects 2010 Adjusted EBITDA of $205 million to $211 million; free cash flow of $191 million to $201 million, based upon the aforementioned Adjusted EBITDA guidance combined with $10 million to $14 million in estimated capital expenditures; and net income of $91 million to $97 million for the full year 2010.
Non-GAAP Measures
Adjusted EBITDA is defined as net income before interest expense and other, net, income taxes, depreciation and amortization, stock-based compensation expense, gain (loss) on investments, net, impairment of goodwill and intangible assets, and facility exit and restructuring costs.
Free cash flow is defined as net income before interest expense and other, net, income taxes, depreciation and amortization, stock-based compensation expense, gain (loss) on investments, net, impairment of goodwill and intangible assets, and facility exit and restructuring costs, less cash used for purchases of property and equipment and purchases of subscriber bases.
Adjusted EBITDA and free cash flow are non-GAAP financial performance measures. They should not be considered in isolation or as an alternative to measures determined in accordance with U.S. generally accepted accounting principles. Please refer to the Consolidated Financial Highlights for a reconciliation of these non-GAAP financial performance measures to the most comparable measures reported in accordance with U.S. generally accepted accounting principles and Footnote 2 of the Consolidated Financial Highlights for a discussion of the presentation, comparability and use of such financial performance measures.
Conference Call for Analysts and Investors
Conference Call Details
Tuesday, July 27, 2010, at 8:30 a.m. ET hosted by EarthLink's Chairman and Chief Executive Officer, Rolla P. Huff and Chief Financial Officer, Bradley A. Ferguson.
U.S. and Canada Dial-in Number | 800-706-0730 | |
International Dial-in Number | 706-634-5173 | |
Participants reference the EarthLink call and dial in 10 minutes prior to scheduled start time.
Webcast
A live Webcast of the conference call will be available at: http://ir.earthlink.net/index.cfm
Replay
Replay available from 11:30 a.m. ET on July 27 through midnight on August 3.
Dial 800-642-1687 from US and Canada, International callers dial 706-645-9291.
The replay confirmation code is 86028688.
The Webcast will be archived on the company's website at: http://ir.earthlink.net/events.cfm
About EarthLink
"EarthLink. We revolve around you™." A leading Internet service provider, Atlanta-based EarthLink has earned an award-winning reputation for outstanding customer service and its suite of online products and services. EarthLink offers what every user should expect from their Internet experience: high-quality connectivity, minimal online intrusions and customizable features. Whether it's dial up, high speed, voice, web hosting or "EarthLink Extras" like home networking or security, EarthLink connects people to the power and possibilities of the Internet. Learn more about EarthLink by calling (800) EARTHLINK or visiting EarthLink's website at www.EarthLink.net.
Cautionary Information Regarding Forward-Looking Statements
This press release includes "forward-looking" statements (rather than historical facts) that are subject to risks and uncertainties that could cause actual results to differ materially from those described. Although we believe that the expectations expressed in these forward-looking statements are reasonable, we cannot promise that our expectations will turn out to be correct. Our actual results could be materially different from and worse than our expectations. We disclaim any obligation to update any forward-looking statements contained herein, except as may be required pursuant to applicable law. With respect to forward-looking statements in this press release, the company seeks the protections afforded by the Private Securities Litigation Reform Act of 1995. These risks include, without limitation, (1) that the continued decline of our consumer access subscribers, combined with the change in mix of our consumer access subscriber base from narrowband to broadband, will adversely affect our results of operations; (2) that we will have less ability in the future to implement cost reduction initiatives to offset our revenue declines, which will adversely affect our results of operations; (3) that we face significant competition which could reduce our profitability; (4) that adverse economic conditions may harm our business; (5) that we may not be able to execute our business strategy for our Business Services segment, which could adversely impact our results of operations and cash flows; (6) that our commercial and alliance arrangements may not be renewed or may not generate expected benefits, which could adversely affect our results of operations; (7) that our business is dependent on the availability of third-party telecommunications service providers; (8) that we may be unable to retain sufficient qualified personnel, particularly in light of recent workforce and cost reduction initiatives and in a recovering economy, and the loss of any of our key executive officers could adversely affect us; (9) that we may be unsuccessful in making and integrating acquisitions into our business, which could result in operating difficulties, losses and other adverse consequences; (10) that if we do not continue to innovate and provide products and services that are useful to subscribers, we may not remain competitive, and our revenues and operating results could suffer; (11) that our business may suffer if third parties used for customer service and technical support and certain billing services are unable to provide these services or terminate their relationships with us; (12) that interruption or failure of our network and information systems and other technologies could impair our ability to provide our services, which could damage our reputation and harm our operating results; (13) that government regulations could adversely affect our business or force us to change our business practices; (14) that privacy concerns relating to our business could damage our reputation and deter current and potential users from using our services; (15) that we may not be able to protect our intellectual property; (16) that we may be accused of infringing upon the intellectual property rights of third parties, which is costly to defend and could limit our ability to use certain technologies in the future; (17) that if we are unable to successfully defend against legal actions we could face substantial liabilities; (18) that our business depends on effective business support systems, processes and personnel; (19) that as a result of our continuing review of our business, we may have to undertake further restructuring plans that would require additional charges, including incurring facility exit and restructuring charges; (20) that we may be required to recognize additional impairment charges on our goodwill and intangible assets, which would adversely affect our results of operations and financial position; (21) that we may have exposure to greater than anticipated tax liabilities and the use of our net operating losses and certain other tax attributes could be limited in the future; (22) that we may change our cash return strategy; (23) that our stock price may be volatile; (24) that our indebtedness could adversely affect our financial health and limit our ability to react to changes in our industry; and (25) that provisions of our second restated certificate of incorporation, amended and restated bylaws and other elements of our capital structure could limit our share price and delay a change of management. These risks and uncertainties, as well as other risks and uncertainties that could cause our actual results to differ significantly from management's expectations, are not intended to represent a complete list of all risks and uncertainties inherent in our business, and should be read in conjunction with the more detailed cautionary statements and risk factors included in our Annual Report on Form 10-K for the year ended December 31, 2009.
EARTHLINK, INC. | ||||||||||
Unaudited Condensed Consolidated Statements Of Operations | ||||||||||
(in thousands, except per share data) | ||||||||||
Three Months Ended June 30, | Six Months Ended June 30, | |||||||||
2009 | 2010 | 2009 | 2010 | |||||||
Revenues: | ||||||||||
Access and service | $ 166,918 | $ 137,748 | $ 345,616 | $ 279,085 | ||||||
Value-added services | 18,679 | 15,259 | 39,044 | 31,180 | ||||||
Total revenues | 185,597 | 153,007 | 384,660 | 310,265 | ||||||
Operating costs and expenses: | ||||||||||
Cost of revenues | 69,270 | 58,018 | 144,835 | 118,832 | ||||||
Sales and marketing | 14,543 | 11,623 | 31,565 | 22,924 | ||||||
Operations and customer support | 23,940 | 18,930 | 51,686 | 38,587 | ||||||
General and administrative | 16,409 | 12,742 | 35,031 | 27,116 | ||||||
Amortization of intangible assets | 2,038 | 1,232 | 4,185 | 2,496 | ||||||
Facility exit and restructuring costs (1) | 4,927 | (89) | 5,415 | 1,346 | ||||||
Total operating costs and expenses | 131,127 | 102,456 | 272,717 | 211,301 | ||||||
Income from operations | 54,470 | 50,551 | 111,943 | 98,964 | ||||||
Gain on investments, net | 11 | 154 | 270 | 572 | ||||||
Interest expense and other, net | (5,100) | (5,483) | (9,391) | (10,775) | ||||||
Income before income taxes | 49,381 | 45,222 | 102,822 | 88,761 | ||||||
Income tax provision | (17,896) | (17,182) | (38,840) | (33,974) | ||||||
Net income | $ 31,485 | $ 28,040 | $ 63,982 | $ 54,787 | ||||||
Net income per share | ||||||||||
Basic | $ 0.30 | $ 0.26 | $ 0.60 | $ 0.51 | ||||||
Diluted | $ 0.29 | $ 0.26 | $ 0.59 | $ 0.50 | ||||||
Weighted average common shares outstanding | ||||||||||
Basic | 105,908 | 108,053 | 106,976 | 107,840 | ||||||
Diluted | 107,080 | 108,888 | 108,110 | 108,685 | ||||||
EARTHLINK, INC. | ||||||||
Reconciliation of Net Income to Adjusted EBITDA (2) | ||||||||
(in thousands) | ||||||||
Three Months Ended | ||||||||
June 30, | March 31, | June 30, | ||||||
2009 | 2010 | 2010 | ||||||
Net income | $ 31,485 | $ 26,747 | $ 28,040 | |||||
Income tax provision | 17,896 | 16,792 | 17,182 | |||||
Depreciation and amortization | 6,069 | 4,748 | 4,577 | |||||
Stock-based compensation expense | 3,026 | 2,667 | 1,707 | |||||
Gain on investments, net | (11) | (418) | (154) | |||||
Interest expense and other, net | 5,100 | 5,292 | 5,483 | |||||
Facility exit and restructuring costs (1) | 4,927 | 1,435 | (89) | |||||
Adjusted EBITDA (2) | $ 68,492 | $ 57,263 | $ 56,746 | |||||
Depreciation - cost of revenues | $ 1,996 | $ 1,934 | $ 1,889 | |||||
Depreciation - other | 2,035 | 1,550 | 1,456 | |||||
Amortization of intangible assets | 2,038 | 1,264 | 1,232 | |||||
Depreciation and amortization | $ 6,069 | $ 4,748 | $ 4,577 | |||||
EARTHLINK, INC. | ||||||||
Reconciliation of Net Income to Free Cash Flow (2) | ||||||||
(in thousands) | ||||||||
Three Months Ended | ||||||||
June 30, | March 31, | June 30, | ||||||
2009 | 2010 | 2010 | ||||||
Net income | $ 31,485 | $ 26,747 | $ 28,040 | |||||
Income tax provision | 17,896 | 16,792 | 17,182 | |||||
Depreciation and amortization | 6,069 | 4,748 | 4,577 | |||||
Stock-based compensation expense | 3,026 | 2,667 | 1,707 | |||||
Gain on investments, net | (11) | (418) | (154) | |||||
Interest expense and other, net | 5,100 | 5,292 | 5,483 | |||||
Facility exit and restructuring costs (1) | 4,927 | 1,435 | (89) | |||||
Purchases of property and equipment | (1,927) | (3,072) | (2,711) | |||||
Free cash flow (2) | $ 66,565 | $ 54,191 | $ 54,035 | |||||
EARTHLINK, INC. | ||||
Reconciliation of Guidance Provided in Non-GAAP Measures (2) | ||||
(in millions) | ||||
Year | ||||
Ending | ||||
December 31, | ||||
2010 | ||||
Net income | $91 - $97 | |||
Income tax provision | 61 | |||
Depreciation | 14 | |||
Amortization of intangible assets | 4 | |||
Stock-based compensation expense | 12 | |||
Interest expense and other, net | 21 | |||
Facility exit and restructuring costs (1) | 2 | |||
Adjusted EBITDA (2) | $205 - $211 | |||
Year | ||||
Ending | ||||
December 31, | ||||
2010 | ||||
Net income | $91 - $97 | |||
Income tax provision | 61 | |||
Depreciation | 14 | |||
Amortization of intangible assets | 4 | |||
Stock-based compensation expense | 12 | |||
Interest expense and other, net | 21 | |||
Facility exit and restructuring costs (1) | 2 | |||
Purchases of property and equipment | (14) - (10) | |||
Free cash flow (2) | $191 - $201 | |||
EARTHLINK, INC. | |||||||||||
Supplemental Financial Data and Key Operating Metrics | |||||||||||
June 30, | December 31, | March 31, | June 30, | ||||||||
2009 | 2009 | 2010 | 2010 | ||||||||
Balance Sheet Data | (in thousands) | ||||||||||
Cash and marketable securities | $ 610,349 | $ 695,961 | $ 707,777 | $ 740,100 | |||||||
Convertible Senior Notes (3) | 258,750 | 258,750 | 255,791 | 255,791 | |||||||
Stockholders' equity | 539,809 | 734,024 | 745,241 | 757,899 | |||||||
Employee Data | |||||||||||
Number of employees at end of period (4) | 693 | 623 | 600 | 576 | |||||||
June 30, | December 31, | March 31, | June 30, | ||||||||
2009 | 2009 | 2010 | 2010 | ||||||||
Subscriber Data (5) | |||||||||||
Consumer services | |||||||||||
Narrowband access subscribers (6) | 1,456,000 | 1,225,000 | 1,134,000 | 1,060,000 | |||||||
Broadband access subscribers (7) | 845,000 | 804,000 | 781,000 | 748,000 | |||||||
Total consumer subscribers | 2,301,000 | 2,029,000 | 1,915,000 | 1,808,000 | |||||||
Business services | |||||||||||
Narrowband access subscribers | 11,000 | 8,000 | 8,000 | 8,000 | |||||||
Broadband access subscribers | 56,000 | 54,000 | 52,000 | 53,000 | |||||||
Web hosting accounts | 81,000 | 75,000 | 73,000 | 70,000 | |||||||
Total business subscribers | 148,000 | 137,000 | 133,000 | 131,000 | |||||||
Total subscribers at end of period | 2,449,000 | 2,166,000 | 2,048,000 | 1,939,000 | |||||||
Three Months Ended June 30, | Six Months Ended June 30, | ||||||||||
2009 | 2010 | 2009 | 2010 | ||||||||
Subscriber Activity | |||||||||||
Subscribers at beginning of period | 2,598,000 | 2,048,000 | 2,806,000 | 2,166,000 | |||||||
Gross organic subscriber additions | 120,000 | 66,000 | 236,000 | 143,000 | |||||||
Adjustment (8) | - | - | (7,000) | - | |||||||
Churn | (269,000) | (175,000) | (586,000) | (370,000) | |||||||
Subscribers at end of period | 2,449,000 | 1,939,000 | 2,449,000 | 1,939,000 | |||||||
Churn Rate (9) | 3.6% | 2.9% | 3.8% | 3.0% | |||||||
Consumer Data | |||||||||||
Average subscribers (10) | 2,371,000 | 1,859,000 | 2,457,000 | 1,915,000 | |||||||
ARPU (11) | $ 20.75 | $ 21.57 | $ 20.84 | $ 21.23 | |||||||
Churn rate (9) | 3.6% | 3.0% | 3.8% | 3.1% | |||||||
Business Data | |||||||||||
Average subscribers (10) | 152,000 | 132,000 | 156,000 | 133,000 | |||||||
ARPU (11) | $ 83.32 | $ 82.71 | $ 82.80 | $ 82.95 | |||||||
Churn rate (9) | 2.7% | 1.9% | 2.9% | 1.9% | |||||||
EARTHLINK, INC. | ||||||||||
Supplemental Schedule of Segment Information (12) | ||||||||||
(in thousands) | ||||||||||
Three Months Ended June 30, | Six Months Ended June 30, | |||||||||
2009 | 2010 | 2009 | 2010 | |||||||
Consumer Services | ||||||||||
Revenues | ||||||||||
Access and service | $ 129,479 | $ 105,552 | $ 269,269 | $ 213,750 | ||||||
Value-added services | 18,127 | 14,753 | 37,899 | 30,119 | ||||||
Total revenues | 147,606 | 120,305 | 307,168 | 243,869 | ||||||
Cost of revenues | 47,345 | 37,507 | 99,679 | 77,968 | ||||||
Gross margin | 100,261 | 82,798 | 207,489 | 165,901 | ||||||
Segment operating expenses | 33,372 | 23,248 | 70,578 | 47,213 | ||||||
Segment income from operations | $ 66,889 | $ 59,550 | $ 136,911 | $ 118,688 | ||||||
Business Services | ||||||||||
Revenues | ||||||||||
Access and service | $ 37,439 | $ 32,196 | $ 76,347 | $ 65,335 | ||||||
Value-added services | 552 | 506 | 1,145 | 1,061 | ||||||
Total revenues | 37,991 | 32,702 | 77,492 | 66,396 | ||||||
Cost of revenues | 21,925 | 20,511 | 45,156 | 40,864 | ||||||
Gross margin | 16,066 | 12,191 | 32,336 | 25,532 | ||||||
Segment operating expenses | 9,823 | 10,449 | 21,082 | 20,390 | ||||||
Segment income from operations | $ 6,243 | $ 1,742 | $ 11,254 | $ 5,142 | ||||||
Consolidated | ||||||||||
Revenues | ||||||||||
Access and service | $ 166,918 | $ 137,748 | $ 345,616 | $ 279,085 | ||||||
Value-added services | 18,679 | 15,259 | 39,044 | 31,180 | ||||||
Total revenues | 185,597 | 153,007 | 384,660 | 310,265 | ||||||
Cost of revenues | 69,270 | 58,018 | 144,835 | 118,832 | ||||||
Gross margin | 116,327 | 94,989 | 239,825 | 191,433 | ||||||
Direct segment operating expenses | 43,195 | 33,697 | 91,660 | 67,603 | ||||||
Segment income from operations | 73,132 | 61,292 | 148,165 | 123,830 | ||||||
Stock-based compensation expense | 3,026 | 1,707 | 7,416 | 4,374 | ||||||
Amortization of intangible assets | 2,038 | 1,232 | 4,185 | 2,496 | ||||||
Facility exit and restructuring costs (1) | 4,927 | (89) | 5,415 | 1,346 | ||||||
Other operating expenses | 8,671 | 7,891 | 19,206 | 16,650 | ||||||
Income from operations | $ 54,470 | $ 50,551 | $ 111,943 | $ 98,964 | ||||||
EARTHLINK, INC. | ||
Footnotes to Consolidated Financial Highlights | ||
1. | In August 2007, EarthLink adopted a restructuring plan (the "2007 Plan") to reduce costs and improve the efficiency of the Company's operations. The 2007 Plan was the result of a comprehensive review of operations within and across the Company's functions and businesses. Under the 2007 Plan, the Company reduced its workforce by approximately 900 employees, closed office facilities in Orlando, Florida; Knoxville, Tennessee; Harrisburg, Pennsylvania; and San Francisco, California and consolidated its office facilities in Atlanta, Georgia and Pasadena, California. The 2007 Plan was primarily implemented during 2007 and 2008. However, since management continues to evaluate EarthLink’s businesses, there have been and may continue to be supplemental provisions for new plan initiatives as well as changes in estimates to amounts previously recorded. | |
2. | Adjusted EBITDA is defined as net income before interest expense and other, net, income taxes, depreciation and amortization, stock-based compensation, gain (loss) on investments, net, impairment of goodwill and intangible assets, and facility exit and restructuring costs. Free cash flow is defined as net income before interest expense and other, net, income taxes, depreciation and amortization, stock-based compensation, gain (loss) on investments, net, impairment of goodwill and intangible assets, and facility exit and restructuring costs, less purchases cash used for of property and equipment and purchases of subscriber bases. | |
Adjusted EBITDA and free cash flow are non-GAAP measures and are not determined in accordance with U.S. generally accepted accounting principles. These financial performance measures are not indicative of cash provided or used by operating activities and may differ from comparable information provided by other companies, and they should not be considered in isolation, as an alternative to, or more meaningful than measures of financial performance determined in accordance with U.S. generally accepted accounting principles. These financial performance measures are commonly used in the industry and are presented because EarthLink believes they provide relevant and useful information to investors. EarthLink utilizes these financial performance measures to assess its ability to meet future capital expenditures and working capital requirements. EarthLink also uses these financial performance measures to evaluate the performance of its business, for budget planning purposes and as factors in its employee compensation programs. | ||
3. | The principal amount of the Convertible Senior Notes was $258.8 million, $258.8 million, $255.8 million and $255.8 million as of June 30, 2009, December 31, 2009, March 31, 2010 and June 30, 2010, respectively. The unamortized discount was $32.9 million, $26.5 million, $22.9 million and $19.6 million as of June 30, 2009, December 31, 2009, March 31, 2010 and June 30, 2010, respectively. The net carrying value was $225.8 million, $232.2 million, $232.8 million and $236.2 million as of June 30, 2009, December 31, 2009, March 31, 2010 and June 30, 2010, respectively. | |
4. | Represents full-time equivalents. | |
5. | Subscriber counts do not include nonpaying customers. Customers receiving service under promotional programs that include periods of free service at inception are not included in subscriber counts until they become paying customers. | |
6. | Narrowband access subscribers include customers who subscribe to our premium and value priced dial-up Internet access services and customers who subscribe to our premium email only service. | |
7. | Paying customers who subscribe to EarthLink DSL and Home Phone service are counted as both a broadband subscriber and a voice subscriber. | |
8. | During the six months ended June 30, 2009, EarthLink removed approximately 7,000 satellite subscribers from its broadband subscriber count and total subscriber count as a result of the sale of these subscriber accounts. | |
9. | Churn rate is used to measure the rate at which subscribers discontinue service on a voluntary or involuntary basis. Churn rate is computed by dividing the average monthly number of subscribers that discontinued service during the period by the average subscribers for the period. | |
10. | Average subscribers for the three month periods is calculated by averaging the ending monthly subscribers or accounts for the four months preceding and including the end of the quarterly period. Average subscribers for the six month periods is calculated by averaging the ending monthly subscribers or accounts for the seven months preceding and including the end of the period. | |
11. | ARPU represents the average monthly revenue per user (subscriber). ARPU is computed by dividing average monthly revenue for the period by the average number of subscribers for the period. Average monthly revenue used to calculate ARPU includes recurring service revenue as well as nonrecurring revenues associated with equipment and other one-time charges associated with initiating or discontinuing services. | |
12. | The Company reports segment information along the same lines that its chief executive officer reviews its operating results in assessing performance and allocating resources. The Company operates two reportable segments, Consumer Services and Business Services. The Company's Consumer Services segment provides Internet access services and related value-added services to individual customers. These services include dial-up and high-speed Internet access and voice-over-Internet protocol services, among others. The Company's Business Services segment provides integrated communications services and related value-added services to businesses and communications carriers. These services include managed IP-based wide area networks, dedicated Internet access and web hosting, among others. | |
EarthLink evaluates performance of its operating segments based on segment income from operations. Segment income from operations includes revenues from external customers, related cost of revenues and operating expenses directly attributable to the segment, which include expenses over which segment managers have direct discretionary control, such as advertising and marketing programs, customer support expenses, site operations expenses, product development expenses, certain technology and facilities expenses, billing operation and provisions for doubtful accounts. Segment income from operations excludes other income and expense items and certain expenses that segment managers do not have discretionary control over. Costs excluded from segment income from operations include various corporate expenses (consisting of certain costs such as corporate management, human resources, finance and legal), amortization of intangible assets, stock-based compensation expense, impairment of goodwill and intangible assets and facility exit and restructuring costs, as they are not evaluated in the measurement of segment performance. | ||
SOURCE EarthLink, Inc.
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