EvoApp Chooses Hosted Solutions' Stratus Trusted Cloud to Host Production Environment, Gaining Increased Performance, Around the Clock Reliability

RALEIGH, N.C., Aug. 2 /PRNewswire/ -- EvoApp, a provider of business intelligence solutions for enterprise customer service teams ranging from small and mid-sized enterprises to Fortune 100 corporations, today announced it has selected the Stratus Trusted Cloud™ from Hosted Solutions, the East Coast's premier provider of enterprise-class managed hosting solutions, to host its production environment. EvoApp deploys its offering on a Software-as-a-Service (SaaS) basis, enabling its clients to use advanced, in-depth analytic tools that help them better understand their clients' requirements, increasing customer satisfaction and reducing churn.  By deploying its service through Stratus, EvoApp obtains increased performance, decreased latency and is able to flexibly provision additional server space on an as-needed basis.

"We were previously running our applications using another cloud provider, but it wasn't meeting our needs or the needs of some of our largest clients," said Joe Davy, EvoApp's chief executive officer.  "We found ourselves facing disconnects between our application and web servers.  Moreover, our web application servers and database servers were at different locations, response time was not what our customers expected.  We needed to ramp up our infrastructure; the Hosted Solutions cloud solution provided us with the ability to do so."

Stratus Trusted Cloud offers a massively scalable, multi-tenant infrastructure that enables customers to access a secure, enterprise-class cloud environment with built-in high availability and automated resource balancing. Stratus is available in any one of three implementation options...multi-tenancy, hybrid, or as a private/dedicated cloud, giving companies the industry's widest range of options on how and where to more effectively host their IT infrastructures.  

Davy and EvoApp turned to Hosted Solutions' team of trusted advisors and their "Hi-Touch" hands-on approach to designing a customized solution, using tools from industry leaders such as VMware, Sun, EMC, Cisco, F5 and Juniper at its five SAS-70 Type II data centers located along the East Coast.  "We knew that speed was a crucial element for EvoApp, and designed an implementation that would exceed their needs," said Kevin Farnham, Hosted Solutions' regional director.  "We were able to develop a solution that cut EvoApp's data transmission time by 90 percent and load times by 30 percent."  "Hi-Touch was a critical factor in our decision to choose Hosted Solutions," Davy noted.  "Having access to real-time support around the clock gave us a much higher degree of confidence."

Security and flexibility were key considerations for EvoApp, added Davy; he appreciated that Hosted Solutions works with companies that must address the full range of government and industry compliance regulations, such as SOX, HIPAA, PCI, ISO 17799 and more.  And he said Hosted Solutions quickly allowed him to provision additional server space within minutes to meet his clients' needs; that kind of flexibility, he said, would have been prohibitively expensive if EvoApp had tried to do it in house.  "Our competency is not managing servers," Davy said.  "Our competency is writing intelligent software."

About Hosted Solutions

Hosted Solutions is the East Coast’s premier provider of enterprise-class managed hosting solutions.  Its high quality data center and managed hosting services, including a dedicated server offering, managed colocation and its exclusive Stratus Trusted Cloud™suite , maintain and protect customers’ mission-critical IT systems and applications, enabling them to reduce operating costs, lower the risk of downtime, focus on core competencies, and achieve their top business objectives. The company operates five SAS 70 Type II certified data centers in Boston MA, Charlotte NC, Raleigh NC, and Cary NC, providing best-of-breed data center operations with hardened physical infrastructure, the highest level of security.  It also offers a complete managed services portfolio, including enterprise storage, network, OS management, middleware server management, DBA services, security and disaster recovery.  Hosted Solutions is backed by Boston-based private equity firm ABRY Partners.  For more information, please visit www.hostedsolutions.com.

About EvoApp

Based in Durham, NC, EvoApp provides business and artificial intelligence solutions for enterprise customer service operations. EvoApp helps companies optimize their customer service resources, implement more effective quality assurance policies, and increase transparency between team members. EvoApp is based near Research Triangle Park, in North Carolina, and has been named one of Inc. Magazine’s 2010 Coolest College Startups. For more information on EvoApp, please visit www.evoapp.com.

SOURCE Hosted Solutions