Experian launches Phone Number ID™ to solve debt recovery challenges with advanced batch phone verification

Real-time phone evaluation against 4,500 carriers, seamless integration and regulatory compliance makes this tool the most powerful offering in the market

Jan 07, 2016, 09:00 ET from Experian

COSTA MESA, Calif., Jan. 7, 2016 /PRNewswire/ -- Experian®, the leading global information services company, today released Phone Number ID™, providing an innovative and comprehensive solution for consumer-contact businesses. As the latest addition to Experian's debt collection product suite, Phone Number ID delivers a batch phone verification product that supports compliance with the Telephone Consumer Protection Act (TCPA), distinguishes phone type and validates phone information in real time.

Phone Number ID allows direct access to over 4,500 phone carriers to identify whom the phone number is registered. This capability can be combined with exclusive contact information for more than 220 million consumers through Experian's core File OneSM credit database delivering the industry leading contact and verification service.

"With the impending TCPA violations and the latest rulings from the Federal Communications Commission, the accuracy of customer contact-management systems needs to be a priority for organizations to avoid legal and financial risk," said Paul DeSaulniers, Experian's senior director for risk scoring and trended data solutions. "Experian is demonstrating an innovative approach in addressing the market needs with accuracy and efficiency and mitigating regulatory risk by using a new real-time source of phone number data and incorporating it with a quality database."

With Phone Number ID, Experian can help organizations:

  • Verify all phone information against 4,500 carriers to confirm connectivity, ownership, phone type, activation date and carrier information in a single batch process
  • Execute a seamless contact-management process by combining Experian's TrueTrace™ and Phone Number ID to verify the consumer's phone number and/or new phone numbers in one process
  • Reduce legal and financial risk by searching with phone carriers in real time and providing a timestamp for record keeping, reducing exposure to inaccurate phone information

To learn more about Phone Number ID, as well as Experian's other debt recovery products, visit http://www.experian.com/tcpa.

About Experian

We are the leading global information services company, providing data and analytical tools to our clients around the world. We help businesses to manage credit risk, prevent fraud, target marketing offers and automate decision making.

We also help people to check their credit report and credit score, and protect against identity theft. In 2015, we were named by Forbes magazine as one of the "World's Most Innovative Companies."

We employ approximately 17,000 people in 38 countries and our corporate headquarters are in Dublin, Ireland, with operational headquarters in Nottingham, UK; California, US; and Sao Paulo, Brazil.

Experian plc is listed on the London Stock Exchange (EXPN) and is a constituent of the FTSE 100 index. Total revenue for the year ended March 31, 2015, was US$4.8 billion.

To find out more about our company, please visit http://www.experianplc.com or watch our documentary, "Inside Experian."

Experian and the Experian marks used herein are trademarks or registered trademarks of Experian Information Solutions, Inc. Other product and company names mentioned herein are the property of their respective owners.

Contact:
Kristine Snyder                                   
Experian Public Relations                   
1 714 830 5192                                     
kristine.snyder@experian.com            

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SOURCE Experian



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