FirstEnergy also earned the "Emergency Recovery Award" for restoration efforts of its own customers following severe thunderstorms and flooding that caused more than 70,000 Mon Power customers in West Virginia to lose power in late June of last year. More than 1,000 company line workers, contractors, damage assessors and support personnel were part of the restoration effort. Despite accessibility issues with flooded substations and multiple transmission structures being damaged in inaccessible mountain areas, FirstEnergy crews were able to restore more than 90 percent of the customers within four days.
"The tireless work of FirstEnergy's crews to quickly and safely restore service to customers, and to lend assistance to neighboring electric companies, demonstrates the industry's strong commitment to customer service," said EEI President Tom Kuhn. "FirstEnergy's dedicated crews who faced challenging conditions are greatly deserving of this recognition."
"Receiving both awards is a special honor because it means our employees used their considerable skills in difficult work environments to benefit our own customers, and those of other utilities," said Steven Strah, senior vice president of FirstEnergy and president of FirstEnergy Utilities. "What is most impressive is that the repairs were made with no accidents or injuries, which is a testament to our employees' commitment to safety."
EEI presents these awards to member companies to recognize extraordinary efforts to restore power or for assisting other electric companies after service disruptions caused by severe weather conditions and other natural events. Winners are chosen by an independent panel of electric industry experts following an international nomination process. The awards were presented January 11, 2017, during the winter EEI Board of Directors and CEO meeting in Florida.
EEI is the association that represents all U.S. investor-owned electric companies. Members provide electricity for 220 million Americans, operate in all 50 states and the District of Columbia, and directly and indirectly employ more than one million workers. EEI has dozens of international electric companies as International Members, and hundreds of industry suppliers and related organizations as Associate Members.
FirstEnergy is dedicated to safety, reliability and operational excellence. Its 10 electric distribution companies form one of the nation's largest investor-owned electric systems, serving customers in Ohio, Pennsylvania, New Jersey, West Virginia, Maryland and New York. The company's transmission subsidiaries operate more than 24,000 miles of transmission lines that connect the Midwest and Mid-Atlantic regions, while its generation subsidiaries control nearly 17,000 megawatts of capacity from a diversified mix of scrubbed coal, non-emitting nuclear, natural gas, hydro and other renewables. Follow FirstEnergy online at www.firstenergycorp.com. Follow FirstEnergy and its utilities on Twitter: @FirstEnergyCorp, @ToledoEdison, @IlluminatingCo, @OhioEdison, @MonPowerWV, @JCP_L, @Penn_Power, @Penelec, @Met_Ed, @PotomacEdison, @W_Penn_Power.
Editor's Note: A photo of Steven Strah, senior vice president of FirstEnergy and president of FirstEnergy Utilities, accepting the emergency response awards from EEI President Tom Kuhn is available for download on Flickr.
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SOURCE FirstEnergy Corp.