Frost & Sullivan Award Commends Ring2 for New Product Innovation

LONDON, Dec. 1, 2010 /PRNewswire/ -- For many, the experience of using conferencing services is poor: not knowing who's on the call; missing or uninvited guests; distracting background noise; to name just a few. Ring2's solution overcomes these familiar frustrations with simple applications for Outlook, smartphones and the web, which bring enhanced visibility, security and control to the user experience.

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With Ring2's solution, as soon as the host's first invited guest joins the conference, they receive a 'Call Start Alert' to both their smartphone and desktop.  With just a click from this alert, they can see a real-time dashboard of their guests joining. From here, the host can easily see who's speaking at any given moment, add missing participants, mute background noise, record the call and assign billing codes to the conference.

"Ring2 gives conference hosts far greater control over their meetings," explains Frost & Sullivan Research Analyst, Iwona Petruczynik.  "The innovative Call Start Alert to the smartphone, which people tend to have at hand, is a powerful way to guide users naturally towards the helpful control application."

Ring2 sells it solution as a service directly to the enterprise market and also licenses its technology to other major service providers, such as BT.  The solution supports applications for BlackBerry, Windows Mobile and iPhone smartphones, and its web application runs on all major browsers.  Android support is scheduled for the first quarter of 2011.

"Success in the conferencing market is driven by a number of factors, not least excellent customer service and a competitive price," said Steve Flavell, Ring2 Co-CEO.  "However, we've always really sought to differentiate ourselves in market through a superior product that is loved by our customers, so receiving recognition from Frost & Sullivan in this product category is especially pleasing."

The New Product Innovation Award is presented to the company that has excelled in the following criteria: innovative element of the product, leverage leading edge technologies in product, value added features/benefits, increased customer ROI (small change) and customer acquisition/penetration potential.

Frost & Sullivan Best Practices Awards recognise companies in a variety of regional and global markets for demonstrating outstanding achievement and superior performance in areas such as leadership, technological innovation, customer service, and strategic product development. Industry analysts compare market participants and measure performance through in-depth interviews, analysis, and extensive secondary research in order to identify best practices in the industry.

About Ring2

Ring2 is a business conferencing solutions and services company.  Its multi award-winning technology for Outlook, smartphones and the web brings an enhanced level of access, visibility, security and control to everyday conference calls, and naturally leads the way to effortless richer collaboration.  Ring2 sells it solution as a service directly to the enterprise market and also licenses its technology to other major service providers.  Ring2 is a BlackBerry® Alliance Select Member and is a technology partner of Alcatel-Lucent and Avaya. For more information visit www.ring2.com.

Contact Ring2

Steve Flavell, CO-CEO, Ring2, Tel:  +44 (0)20 7073 2765, Email: [email protected].

About Frost & Sullivan

Frost & Sullivan, the Growth Partnership Company, enables clients to accelerate growth and achieve best-in-class positions in growth, innovation and leadership. The company's Growth Partnership Service provides the CEO and the CEO's Growth Team with disciplined research and best-practice models to drive the generation, evaluation, and implementation of powerful growth strategies. Frost & Sullivan leverages over 45 years of experience in partnering with Global 1000 companies, emerging businesses and the investment community from 40 offices on six continents. To join our Growth Partnership, please visit http://www.awards.frost.com.

Contact Frost & Sullivan

Ciara Jamie Connolly | Senior Events & Promotions Executive/ EMEA | Best Practices | Frost & Sullivan, [email protected]  | P: 0044 (0) 207.915.7868 | F: 0044 (0) 207.730.3343 | | www.frost.com

SOURCE Frost & Sullivan