Panorama, Glance's visual engagement platform helps companies deliver a truly amazing customer experience. In an automated, online world, the in-person customer experience is lost. Glance Panorama fills that void by allowing agents and customers to instantly screen share or cobrowse to collaborate or work through challenges in real time. The platform empowers sales, services, support and service agents to visually work with their customers – while masking any sensitive data from view.
Glance Panorama enables companies to leverage customer experience as a point of differentiation. Humanization and personalization are a standout combination that is necessary and ensures customers return for more.
"Congratulations to Glance Networks on being named a finalist in the 2016 MassTLC Leadership Awards," said MassTLC CEO Tom Hopcroft. "The finalists this year all exemplify the innovative, can-do spirt that has made Massachusetts a global leader for the past three centuries. We applaud Glance for their contribution to the Massachusetts ecosystem."
The winners will be announced on Wednesday, September 14, at the MassTLC Leadership Awards Gala at the Seaport World Trade Center in Boston. The Awards Gala brings together more than 800 of the region's top tech leaders and innovators to network and celebrate the region's top leaders, companies, and technologies.
About Glance Networks
At Glance, we've made it our mission to bring visual engagement to the online world through cobrowsing, screen sharing, agent video and more. For innovative companies in industries such as healthcare, retail, financial services, travel and leisure, and technology, we deliver a remarkable, compelling and profitable customer experience. Focused on developing simple, reliable and effective solutions, Glance has more than 3,000 customers, many leveraging our strategic partnerships with Salesforce.com, LiveOps, SAP and Zendesk. Learn more at http://www.glance.net/.
About The Mass Technology Leadership Council, Inc.
With 500+ member companies, the Mass Technology Leadership Council (MassTLC) is the region's leading technology association and the premier network for tech executives, entrepreneurs, investors and policy leaders. MassTLC's purpose is to accelerate innovation by connecting people from across the technology landscape, providing access to industry-leading content and ideas and offering a platform for visibility for member companies and their interests. More at www.masstlc.org.
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SOURCE Glance Networks