As banks and credit unions adjust to rapidly changing consumer expectations, their services must be fast, dependable, flexible, and able to deliver the experience consumers demand. Financial institutions are deploying Banno Mobile to gain not just a list of features, but access to a complete platform that scales across all customer touchpoints. Its integration now to Jack Henry & Associates' cores gives financial institutions the agility to transition their digital channel from a self-service strategy to functioning customer-centric interactions.
Todd Nagel, CEO for $1 billion-asset River Valley Bank in Wausau, Wis., knows this well. He said, "Banno Mobile allows us to meet our customers' demands for a mobile banking experience quickly and effortlessly. Our customers can log in, check account balances, transfer money, initiate P2P payments, and more, all with just one touch – something we couldn't find anywhere else."
Since deploying Banno Mobile, River Valley Bank has seen a smooth transition for customers and employees alike, something Nagel largely attributes to the app's integration to the SilverLake System. He added, "Banno Mobile offers our financial institution the tools we need to deliver the experience our customers must have. In response, our bank has a stronger presence in our existing markets and has been able to expand into new markets as well."
Banno Mobile stands out from competitive offerings because of its modern design aesthetic and instinctive, fluid user experience. Notable features include bill pay and P2P payments, debit card management, push marketing messages, remote deposit capture, transfers, account aggregation, and more. Its powerful administrative backend is responsive in design, granting financial institutions the authority to manage users, enroll people in services such as remote deposit capture (RDC), and control device security in any setting: desktop, tablet or smartphone.
David Foss, president and CEO of Jack Henry & Associates, added, "Leading financial institutions place emphasis on the details, offering products and services designed with the consumer in mind. This doesn't mean simply having the most features – it means delivering an impressionable experience. Through Banno Mobile, they can provide a sophisticated, relevant experience that strengthens customer engagement and attracts new, lasting relationships."
Banno Mobile is part of the Banno Platform, a fully integrated digital platform that allows any financial institution to meet consumer expectations for account access, functionality, customer service, and user experience.
About Jack Henry & Associates, Inc.
Jack Henry & Associates, Inc.® (NASDAQ: JKHY) is a leading provider of technology solutions and payment processing services primarily for the financial services industry. Its solutions serve approximately 10,500 customers nationwide, and are marketed and supported through three primary brands. Jack Henry Banking® supports banks ranging from community banks to multi-billion dollar institutions with information processing solutions. Symitar® is a leading provider of information processing solutions for credit unions of all sizes. ProfitStars® provides highly specialized products and services that enable financial institutions of every asset size and charter, and diverse corporate entities to mitigate and control risks, optimize revenue and growth opportunities, and contain costs. Additional information is available at www.jackhenry.com.
Statements made in this news release that are not historical facts are forward-looking information. Actual results may differ materially from those projected in any forward-looking information. Specifically, there are a number of important factors that could cause actual results to differ materially from those anticipated by any forward-looking information. Additional information on these and other factors, which could affect the Company's financial results, are included in its Securities and Exchange Commission (SEC) filings on Form 10-K, and potential investors should review these statements. Finally, there may be other factors not mentioned above or included in the Company's SEC filings that may cause actual results to differ materially from any forward-looking information.
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SOURCE Jack Henry & Associates, Inc.