Modell's selects MICROS for improved POS and CRM Improves customer experience with mobile POS and enhanced gift card functionality
WESTBORO, Mass., May 8, 2013 /PRNewswire/ -- MICROS-Retail, a division of MICROS Systems, Inc. (NASDAQ: MCRS), and leading provider of retail technology for the specialty and general merchandise retail industry, today announced Modell's launch of MICROS-Retail's Xstore Point-of-Service (POS), Relate Customer Relationship Management (CRM) and miStore mobile POS.
Modell's selected MICROS-Retail Xstore as part of its initiative to transform the customer experience, modernize IT for the stores, and streamline day-to-day functions. Modell's will also leverage mobility in its stores with MICROS-Retail miStore, allowing sales associates to better and more quickly serve customers on the floor with detailed product information.
"We look forward to enhancing the shopping experience at our stores through the use of mobility," stated Hans Kantor, Vice President of Information Technology for Modell's. "We know this is a vital next-step to best serve our customers, and MICROS has proven to be a great technology partner."
With over 124 years in the sporting goods industry, Modell's has built a loyal, multi-generational customer base, and continuously seeks ways to best serve its needs. "We are excited about this next chapter in the Modell's story," stated Mitch Modell, CEO of Modell's. "With these advanced MICROS solutions, we have the tools to better connect and serve our loyal customers."
In addition, the intuitive, Java-based product MICROS-Retail Xstore, significantly reduces the training time required by Modell's technical teams, facilitating a faster adoption rate and ease of use of the solutions across the enterprise.
"We are pleased to grow and strengthen our longtime partnership with Modell's as it embraces more innovative solutions for its expanding operations," stated Jeremy Grunzweig, Chief Operating Officer for MICROS-Retail solutions.
About Modell's Sporting Goods
Modell's Sporting Goods is America's oldest, family-owned and operated retailer of sporting goods, athletic footwear, active apparel and fan gear, committed to providing a convenient and compelling shopping experience for the athlete and fan in all of us.
Founded in 1889 by Morris A. Modell, the first Modell's store was located on Cortlandt Street in lower Manhattan, NYC. Four generations of the Modell family have developed the family business into a chain of over 150 stores New York, New Jersey, Pennsylvania, Connecticut, Rhode Island, Massachusetts, New Hampshire, Delaware, Maryland, Virginia and the District of Columbia.
About MICROS Retail
MICROS Retail, a division of MICROS Systems, Inc., is a global leader in technology solutions for retailers that allow them to trade anywhere and everywhere, offering a seamless omni-channel experience to their customers. MICROS Retail's omni-channel platform provides the functionality that allows retailers to successfully engage their customers; with point of sale, eCommerce, mobile, loyalty and CRM, loss prevention, distributed order management, inventory management, and merchandise planning solutions. Services include platform implementation and integration, strategic business consulting, design services including creative and user experience, hosting, and managed services. Over 2000 retailers around the world—including Armani Exchange, bebe, Brooks Brothers, Cabela's, Charlotte Russe, Charming Shoppes, Gucci, Guess, Juicy Couture, Lucky Brand, Lululemon, Staples, Starbucks Coffee, Sur La Table, and Whirlpool—rely on MICROS Retail to strengthen their businesses and deliver results across all consumer touchpoints: store, web, direct and mobile. MICROS Retail solutions are installed in over 60,000 stores in 30 countries. To learn more, please visit www.micros-retail.com.
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SOURCE MICROS Systems, Inc.