Mountain Region Family Medicine Completes Successful EMR Deployment, Credits Regional Partners

KINGSPORT, Tenn., March 10 /PRNewswire/ --  Mountain Region Family Medicine (MRFM) completes successful EMR deployment with the assistance of partners BCTI, Inc. and OnePartner, LLC.

Mountain Region Family Medicine (MRFM), includes 17 primary care physicians, three nurse practitioners and 100 employees. With offices in six locations, MRFM decided the time was right to build a larger office in Kingsport, Tennessee.

Preliminary to this move, they decided to move forward with an Electronic Medical Record (EMR) deployment. Rather than designing their new building to support hardcopy processes, they wanted the design to fit a computer-based patient care model.

MRFM formed an IT Committee, led by Eric Harman, M.D. The Committee connected with Tammy Scott, Vice President of Strategic Initiatives for BCTI in Johnson City, Tennessee. Scott's experience with Enterprise-scale projects provided both insight and guidance in the crucial early stages of the project.

MRFM selected Greenway Medical Technologies Prime Patient EMR system.

"Then we starting talking hardware, and Tammy connected us with other resources within BCTI," says Linke. BCTI is a Microsoft Gold Certified Partner, a VMWare Professional Partner and a Cisco Premier Certified Partner. BCTI introduced the infrastructure virtualization which fit the organization's entire infrastructure within a single server cabinet.

Even with the larger space available in the new building, Linke saw no reason to carve out the space required for a server room and all the backup power and cooling equipment that would require. "We just can't see the logic in setting aside space that could be put to more productive use; this space is for patients, not servers."

"Tammy introduced us to OnePartner," shares Linke.

OnePartner's ATAC (Advanced Technology & Applications Center) data center in Duffield, Virginia is located 25 miles from Kingsport. The OnePartner ATAC is the only commercial data center in the U.S. with a Tier III Certification by The Uptime Institute. It is designed, down to the last detail, for high-availability applications.

Looking back

Linke pinpoints a few decisions that were key to the project's success.

"First, be sure you approach the selection process, not just of EMR, but of your support team, with due diligence."

"Swallow your pride and get professionals to help you. This saves both dollars and headaches. It's important to realize that you have to have people who can do this."

SOURCE OnePartner