
National Family Solutions Launches Revolutionary Online Client Management System
SANTA BARBARA, Calif., Feb. 11 /PRNewswire/ -- After 14 months of development, National Family Solutions has finally launched their revolutionary Online Client Management System (OCMS). This new system was created for the purpose of giving clients an easy-to-use, effective solution to their family law issues.
"Simplicity and efficiency," said Dan Byers, head of System Development, when asked what the goals are for the new Online Client Management System. "We took the experience of working with thousands of families nationwide over the past 3 years to create a virtual office that would give us the ability to communicate and share information as if we were in the same room."
Every client in their new system is given a secure online account where they can provide the National Family Solutions Center all of the information needed to assist with their issue. At the appropriate stage in each case, the client's file is assigned in the OCMS to a qualified member of the nationwide staff to be completed. Throughout the entire process their clients are able to monitor their case from any computer and work with the National Family Solutions staff without ever leaving their home.
Development of their new OCMS required National Family Solutions to team up with Verdant Information Technology, a Santa Barbara-based firm, specializing in Microsoft .NET Framework and SQL platforms to create web-based, database-driven applications for small to medium-sized businesses (SMBs). "It was great to work with NFS on a system we knew was going to give them the ability to really help the families that need it most," said Christopher Monsma, owner and CTO of Verdant IT. "It was an incredible endeavor for both NFS and VIT, but I am extremely proud of our results ... it's one of the best systems we've built."
National Family Solutions, also being environmentally conscious, made efforts to design aspects of their OCMS to help limit their carbon footprint, in an industry typically riddled with stacks of paperwork. As well as taking advantage of paperless fax, their clients are able to login and upload all of their original court documents to their personal online account.
National Family Solutions is a pioneer in development and implementation of innovative systems helping parents in family law matters throughout the United States. To find out more, please visit http://www.nationalfamilysolutions.com
Contact: |
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Amanda Davis, Human Resources Director |
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888-290-7004 |
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SOURCE National Family Solutions
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