"When it comes to producing compelling content, HDI has always been the most complete and influential reference for technical support professionals," says Joy Sobhani, director of conferences and events, HDI. "We're excited about this particular publication as it really shows the depth and breadth of expert speakers and trending tech support topics that will be represented at the HDI 2017 Conference & Expo."
Expert Insights on 8 of Your Biggest Tech Support Challenges provides readers with a preview of the impactful content that will be featured at HDI 2017, which includes the latest technology, innovation, strategies, and ideas to help navigate the demands of the tech support industry.
HDI 2017 will take place May 9-12, 2017, in Washington, D.C. For more information and to register, please visit: HDIConference.com.
Founded in 1989, HDI is the first membership association and certification body created for the technical support industry. Since then, HDI has remained the source for professional development by offering the resources needed to promote organization-wide success through exceptional customer service. In other words, we help professionals in service management better serve customers. We do this by facilitating collaboration and networking, hosting acclaimed conferences and events, producing renowned publications and research, certifying and training thousands of professionals each year, and connecting solution providers with practitioners. Learn more at www.ThinkHDI.com. HDI is organized by UBM Americas, a part of UBM plc (UBM.L), an Events First marketing and communications services business. For more information, visit ubmamericas.com.
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