Automated multi-lingual phone services such as account lookup, verification and capture of payments using the IVR is simplified through touch-tone prompts and account data validation, which reduces errors, minimizes on-hold times and allows staff to focus on other tasks. myPayrazr IVR was first available as part of the Payrazr Marketplace launched by BillingTree earlier this year.
"BillingTree's research indicates planned adoption of IVR technology has doubled since last year - with nearly 50% of respondents realizing IVR offers a convenient way for consumers to self-help, inquire about balances or settle payments," said Dave Yohe, VP of Marketing at BillingTree. "Offering myPayrazr IVR in three upfront price-points supplies an affordable path to entry for any company seeking to adopt IVR technology. The simple and transparent pricing means organizations can budget more effectively, without concern of receiving unexpected high monthly IVR service charges."
Learn more about the myPayrazr IVR 3-5-7 offering here or contact BillingTree at 877-424-5587.
BillingTree® (mybillingtree.com) is the leading provider of integrated payments solutions to the healthcare, ARM and financial services industry verticals. Through its technology-enabled suite of products and services, BillingTree enables organizations to increase efficiency and decrease the costs of payment processing while adhering to compliance regulations. Leveraging more than a decade of market experience, BillingTree is dedicated to growing payments with technology through an integrated omni-channel offering, suite of proprietary products and value-added services, and a Company-wide focus on delivering extraordinary customer service.
Logo - http://photos.prnewswire.com/prnh/20150409/197638LOGO
To view the original version on PR Newswire, visit:http://www.prnewswire.com/news-releases/new-mypayrazr-ivr-packages-announced-by-billingtree-300370955.html