Northbrook Toyota Receives 2013 Toyota President's Award
NORTHBROOK, Ill., July 11, 2014 /PRNewswire-iReach/ -- On June 25, 2014, Northbrook Toyota was presented with the Toyota President's Award for Excellence in Sales, Service, Parts and Customer Service. This is the second time in their 41-year history that the dealership has won this award.
The Toyota President's Award, given by Toyota Motor Sales, USA, honors outstanding dealerships and is the highest honor a dealership can receive from the company. Dealerships must meet or exceed standards in all areas of dealership performance in order to qualify and must excel in the following categories:
- Sales Satisfaction
- Service Satisfaction
- Market Share Attainment
- Vehicle Delivery Excellence
- Employee Training and Certification
Being a 2013 Toyota President's Award recipient is an honor for dealerships, and those that do receive the recognition are provided name badge recognition at all dealer events. In addition, Northbrook Toyota will be given national recognition for their accomplishment. According to the dealership, it is more than an honor to be given recognition for what they say is something they strive to do every day, and that is to provide the best customer service possible to those that choose their dealership.
As a 2013 Toyota President's Award recipient, Northbrook Toyota continues their dedication to their customers and are proud to be recognized for what has been their philosophy for more than 40 years. Their friendly, knowledgeable staff recognizes that the Toyota President's Award shows that they go above and beyond what is expected of them to provide customers with what they need when they need it.
Northbrook Toyota has been one of the leading car dealerships in the Chicago and Northbrook areas. They provide service to Deerfield, Glencoe, Winnetka and Wilmette. Northbrook offers customers the knowledge of specially-trained professionals to answer all their car buying and service questions. The dealership is located off the I-94/Edens Expressway. The Toyota President's Award is recognition for what Northbrook has done for 41 years, and that is provide quality, courteous and prompt service to customers for as long as they own their car.
The dealership is now focusing on winning the award for 2014, not because of the honor of winning, but because the award exemplifies the ideals held by the company. Those ideals are that customer service comes before all else at the dealership, which is why they are a 2013 Toyota President's Award recipient. They first won the award in 2012, and at that time, they set their sights on winning the award for 2013—a goal that they achieved. The dealership hopes that they will earn a "three-peat" with the award by also earning it in 2014. They plan to continue their commitment to customer service in sales, service, parts and every other aspect of the dealership.
Northbrook Toyota is open from 9 AM until 9 PM Monday through Friday and from 9 AM until 6 PM on Saturday. They are closed on Sunday.
Media Contact: Gary Nudelman, Northbrook Toyota, 847-272-0808, [email protected]
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SOURCE Northbrook Toyota
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