NAPERVILLE, Ill., Aug. 26, 2013 /PRNewswire/ -- OfficeMax® Incorporated (NYSE: OMX), a leading provider of office supplies, technology and services, today announced it is expanding its technology security, support, cloud storage and data recovery services and products to provide businesses and consumers with peace of mind that they are getting the most out of their laptops and tablets. The move also makes OfficeMax the only national retailer to offer fast in-store data recovery from internal hard drives, from PCs, Apple® devices and USB drives.
"As technology and tech security needs become increasingly complex, our customers are telling us they want more from us than just PCs and tablets – they're also looking to us to be their service partner in providing setup, maintenance, repair and security solutions for their work and personal needs," said Kim Feil, OfficeMax executive vice president, chief marketing and strategy officer.
"Our new OfficeMax Services data recovery and IT support services, combined with our expanded selection of security and cloud storage products, promises to provide business customers and consumers with complete solutions across the technology lifecycle," adds Ron Lalla, executive vice president, chief merchandising officer at OfficeMax.
Few things are more frustrating than a crashed hard drive. OfficeMax Data Services offers the first nation-wide, in-store internal hard drive data recovery to help retrieve your data back in as little as 24 hours. Trained OfficeMax associates also provide free diagnostic testing to determine if your data is retrievable. Approximately 90 percent of internal hard drives serviced in OfficeMax stores have been recovered1, and those that can't will be shipped for advanced recovery services.
Prefer to upgrade or discard a hard drive? OfficeMax Data Services also provides fast in-store data transfer of files from old to new devices, and in-store data eradication from old PCs, Apple devices and USB drives so you can recycle your old hard drive with confidence.
New On-Call Tech Support available through OfficeMax Services provides direct 24/7 personalized computer support and proactive maintenance from trained experts for workstation and peripheral IT -- covering computers, laptops and tablets – for a low monthly cost.
LoJack® for Laptops, available at OfficeMax stores, helps secure the valuable data on your device from thieves and prying eyes, and LoJack's recovery team works with local law enforcement to track down and return your laptop.
No matter what happens to your computer, Carbonite® Online Backup allows businesses and consumers a secure way to store data offsite to the cloud – and retrieve it – from any Internet-connected device including smartphones. Trained OfficeMax store associates are available to help small businesses and home consumers select a Carbonite Online Backup package that best suits their digital needs.
OfficeMax Services Help Take Your Business to the Next Level OfficeMax offers a wide range of services to help present your business professionally. Whether establishing a business online, accessing temporary office spaces, utilizing IT services or creating promotional materials, trained OfficeMax associates can help you do your best work.
About OfficeMax OfficeMax Incorporated (NYSE: OMX) is a leading provider of products, solutions and services for the workplace, whether for business or at home. The OfficeMax mission is simple: We provide workplace innovation that enables our customers to work better. The company provides office supplies and paper, print and document services, technology products and solutions, and furniture to businesses and consumers. OfficeMax consumers and business customers are served by approximately 29,000 associates through OfficeMax.com; OfficeMaxWorkplace.com and Reliable.com; more than 900 stores in the U.S. and Mexico; and direct sales and catalogs. OfficeMax has been named one of the 2013 World's Most Ethical Companies, and is the only company in the office supply industry to receive Ethics Inside® Certification by the Ethisphere Institute. To find the nearest OfficeMax, call 1-877-OFFICEMAX. For more information, visit www.OfficeMax.com.
All trademarks, service marks and trade names of OfficeMax Incorporated used herein are trademarks or registered trademarks of OfficeMax Incorporated. Any other product or company names mentioned herein are the trademarks of their respective owners.
1 Based on hard drives brought to OfficeMax stores whose data have been recovered.
OfficeMax Media Contact Nicole Miller 630.864.6069
SOURCE OfficeMax Incorporated