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      Pega Cloud Continues to Expand in Third Quarter of 2020

      - Pega Cloud ACV up 57% to $232 million and total ACV up 21% to $777 million

      - Backlog grows 38% to $838 million

      - Pega Cloud mix grows to 66% of new client commitments in Q3 2020

      The corporate logo for Pega (PRNewsfoto/Pegasystems Inc.)

      News provided by

      Pegasystems Inc.

      Oct 28, 2020, 16:05 ET

      Share this article

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      CAMBRIDGE, Mass., Oct. 28, 2020 /PRNewswire/ -- Pegasystems Inc. (NASDAQ: PEGA), the software company empowering digital transformation at the world's leading enterprises, released its financial results for the third quarter of 2020.

      Continue Reading
      Pegasystems Inc.
      Pegasystems Inc.
      Pegasystems Inc.
      Pegasystems Inc.
      Pegasystems Inc.
      Pegasystems Inc.

      "Our results through Q3 demonstrate our ability to forge through and succeed during a challenging time," said Alan Trefler, founder and CEO, Pegasystems. "Digital transformation is central to our clients' continued existence and prosperity, and our software is ideally suited for organizations that continue to face immediate needs today while they transform for tomorrow."

      "Our subscription revenue grew 27 percent year over year in the first nine months of 2020, reflecting the impact of passing the midpoint of our cloud transition," said Ken Stillwell, CFO, Pegasystems. "This demonstrates the power of achieving ACV growth of more than 20 percent over multiple years. With over $450 million of cash and investments on the balance sheet and an impressive portfolio of enterprise clients, Pega is in a strong position to capture an even greater share of the $50+ billion market for digital transformation solutions."

      Financial and performance metrics (1)


      (Dollars in thousands,

      except per share amounts)

      Three Months Ended
      September 30,


      Nine Months Ended
      September 30,

      2020


      2019


      Change


      2020


      2019


      Change

      Total revenue

      $

      225,951



      $

      216,703



      4

      %


      $

      718,917



      $

      634,841



      13

      %

      Net (loss) - GAAP

      $

      (19,267)



      $

      (30,338)



      36

      %


      $

      (65,379)



      $

      (91,351)



      28

      %

      Net (loss) - Non-GAAP

      $

      (26,701)



      $

      (17,961)



      (49)

      %


      $

      (44,905)



      $

      (50,764)



      12

      %

      Diluted (loss) per share - GAAP

      $

      (0.24)



      $

      (0.38)



      37

      %


      $

      (0.82)



      $

      (1.16)



      29

      %

      Diluted (loss) per share - Non-GAAP

      $

      (0.33)



      $

      (0.23)



      (43)

      %


      $

      (0.56)



      $

      (0.64)



      13

      %


      (1) A reconciliation of our Non-GAAP and GAAP measures is at the end of this release.



      (Dollars in thousands)

      Three Months Ended
      September 30,


      Change


      Nine Months Ended
      September 30,


      Change

      2020


      2019



      2020


      2019


      Pega Cloud

      $

      54,776


      24

      %


      $

      35,153


      16

      %


      $

      19,623


      56

      %


      $

      147,080


      20

      %


      $

      94,610


      15

      %


      $

      52,470


      55

      %

      Maintenance

      74,670


      33

      %


      70,371


      32

      %


      4,299


      6

      %


      220,587


      31

      %


      207,406


      33

      %


      13,181


      6

      %

      Term license

      35,932


      16

      %


      48,989


      23

      %


      (13,057)


      (27)

      %


      170,455


      24

      %


      122,257


      19

      %


      48,198


      39

      %

      Subscription (2)

      165,378


      73

      %


      154,513


      71

      %


      10,865


      7

      %


      538,122


      75

      %


      424,273


      67

      %


      113,849


      27

      %

      Perpetual license

      3,852


      2

      %


      9,016


      4

      %


      (5,164)


      (57)

      %


      16,568


      2

      %


      43,286


      7

      %


      (26,718)


      (62)

      %

      Consulting

      56,721


      25

      %


      53,174


      25

      %


      3,547


      7

      %


      164,227


      23

      %


      167,282


      26

      %


      (3,055)


      (2)

      %

      Total revenue

      $

      225,951


      100

      %


      $

      216,703


      100

      %


      $

      9,248


      4

      %


      $

      718,917


      100

      %


      $

      634,841


      100

      %


      $

      84,076


      13

      %


      (2) Reflects client arrangements subject to renewal (Pega Cloud, maintenance, and term license).


      Note: See the schedules at the end of this release for additional information.

      Quarterly conference call

      We will conduct a conference call and audio-only webcast at 5:00 p.m. EDT on October 28, 2020.

      Members of the public and investors may join the call and participate in the question and answer session by dialing 1-800-289-0438 (domestic), 1-323-794-2423 (international), or via webcast (http://public.viavid.com/index.php?id=142049) by logging onto www.pega.com at least five minutes before the event's broadcast and clicking on the webcast icon in the Investors section.

      A replay of the call will also be available on www.pega.com by clicking the Earnings Calls link in the Investors section.


      Discussion of Non-GAAP financial measures

      To supplement our GAAP financial results presented, we provide Non-GAAP measures, including in this release. We utilize several different financial measures, both GAAP and Non-GAAP, to analyze and assess the business' overall performance, make operating decisions, and forecast and plan for future periods. We prepare our annual financial plan on both a GAAP and a Non-GAAP basis. We use Non-GAAP measures in the evaluation process to establish management compensation because of the importance of these measures in managing the business.

      The Non-GAAP measures exclude the effects of stock-based compensation expense, amortization of intangible assets, foreign currency transaction gains and losses, costs from the issuance of our convertible senior notes and the related capped call transactions, gains and losses arising from our venture investments, gains and losses from our capped call transactions, gains and losses from the change in the format of PegaWorld, and related income tax effects. Non-GAAP measures allow investors and others to better understand and evaluate operating results and prospects in the same manner as management, compare financial results across accounting periods, and better understand our core business's long-term performance. We also use Non-GAAP measures for purposes of determining company-wide incentive compensation.

      Non-GAAP financial measures should not be considered in isolation or as a substitute for comparable GAAP measures. Our Non-GAAP financial measures should only be read in conjunction with our consolidated GAAP financial statements.

      A reconciliation of our Non-GAAP and GAAP measures is at the end of this release.


      Forward-looking statements

      In this press release, certain statements may be "forward-looking statements" as defined in the Private Securities Litigation Reform Act of 1995.

      Words such as expects, anticipates, intends, plans, believes, will, could, should, estimates, may, targets, strategies, intends to, projects, forecasts, guidance, likely, and usually, or variations of such words and other similar expressions identify forward-looking statements, which are based on current expectations and assumptions.

      These forward-looking statements deal with future events, and are subject to various risks and uncertainties that are difficult to predict, including, but not limited to, statements about our future financial performance and business plans, the adequacy of our liquidity and capital resources, the continued payment of quarterly dividends, the timing of revenue recognition, management of our transition to a more subscription-based business model, variation in demand for our products and services, including among clients in the public sector, the impact of actual or threatened public health emergencies, such as the Coronavirus (COVID-19), reliance on third-party service providers, compliance with our debt obligations and debt covenants, the potential impact of our convertible senior notes and related Capped Call Transactions, reliance on key personnel, the continued uncertainties in the global economy, foreign currency exchange rates, the potential legal and financial liabilities and reputation damage due to cyber-attacks, security breaches and security flaws, our ability to protect our intellectual property rights and costs associated with defending such rights, maintenance of our client retention rate, and management of our growth. These risks and others that may cause actual results to differ materially from those expressed in such forward-looking statements are described further in Part I of our Annual Report on Form 10-K for the year ended December 31, 2019, and other filings we make with the U.S. Securities and Exchange Commission ("SEC"). These documents are available on our website at www.pega.com/about/investors.

      Except as required by applicable law, we do not undertake and expressly disclaim any obligation to publicly update or revise these forward-looking statements whether as the result of new information, future events, or otherwise.

      The forward-looking statements contained in this press release represent our views as of October 28, 2020.


      About Pegasystems

      Pega is the leader in cloud software for customer engagement and operational excellence. The world's most recognized and successful brands rely on Pega's AI-powered software to optimize every customer interaction on any channel while ensuring their brand promises are kept. Pega's low-code application development platform allows enterprises to quickly build and evolve apps to meet their customer and employee needs and drive digital transformation on a global scale. For more than 35 years, Pega has enabled higher customer satisfaction, lower costs, and increased customer lifetime value.

      Press contact:
      Lisa Pintchman                                     
      Pegasystems Inc.                                 
      [email protected]
      (617) 866-6022                          
      Twitter: @pega

      Investor contact:        
      Garo Toomajanian                                
      ICR for Pegasystems Inc. 
      [email protected]
      (617) 866-6077

      All trademarks are the property of their respective owners.


      PEGASYSTEMS INC.

      UNAUDITED CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS

      (in thousands, except per share amounts)



      Three Months Ended
      September 30,


      Nine Months Ended
      September 30,


      2020


      2019


      2020


      2019

      Revenue








      Software license

      $

      39,784



      $

      58,005



      $

      187,023



      $

      165,543


      Maintenance

      74,670



      70,371



      220,587



      207,406


      Pega Cloud

      54,776



      35,153



      147,080



      94,610


      Consulting

      56,721



      53,174



      164,227



      167,282


      Total revenue

      225,951



      216,703



      718,917



      634,841


      Cost of revenue








      Software license

      691



      676



      2,354



      2,982


      Maintenance

      5,478



      6,688



      16,645



      19,315


      Pega Cloud

      19,717



      17,824



      56,238



      47,769


      Consulting

      51,913



      55,710



      158,781



      162,349


      Total cost of revenue

      77,799



      80,898



      234,018



      232,415


      Gross profit

      148,152



      135,805



      484,899



      402,426


      Operating expenses








      Selling and marketing

      132,053



      115,237



      395,684



      341,064


      Research and development

      60,024



      52,492



      177,620



      152,802


      General and administrative

      17,907



      14,843



      49,192



      41,693


      Total operating expenses

      209,984



      182,572



      622,496



      535,559


      (Loss) from operations

      (61,832)



      (46,767)



      (137,597)



      (133,133)


      Foreign currency transaction gain (loss)

      4,236



      (1,970)



      2,545



      (3,577)


      Interest income

      243



      598



      1,092



      1,865


      Interest expense

      (5,956)



      (42)



      (13,791)



      (42)


      Gain on capped call transactions

      18,989



      —



      19,816



      —


      Other income, net

      —



      323



      1,374



      378


      (Loss) before (benefit from) income taxes

      (44,320)



      (47,858)



      (126,561)



      (134,509)


      (Benefit from) income taxes

      (25,053)



      (17,520)



      (61,182)



      (43,158)


      Net (loss)

      $

      (19,267)



      $

      (30,338)



      $

      (65,379)



      $

      (91,351)


      (Loss) per share








      Basic

      $

      (0.24)



      $

      (0.38)



      $

      (0.82)



      $

      (1.16)


      Diluted

      $

      (0.24)



      $

      (0.38)



      $

      (0.82)



      $

      (1.16)


      Weighted-average number of common shares outstanding








      Basic

      80,537



      79,200



      80,191



      78,928


      Diluted

      80,537



      79,200



      80,191



      78,928


      PEGASYSTEMS INC.

      UNAUDITED RECONCILIATION OF SELECTED GAAP MEASURES TO NON-GAAP MEASURES (1)

      (in thousands, except percentages and per share amounts)



      Three Months Ended
      September 30,


      Nine Months Ended
      September 30,


      2020


      2019


      Change


      2020


      2019


      Change

      Net (loss) - GAAP

      $

      (19,267)



      $

      (30,338)



      36

      %


      $

      (65,379)



      $

      (91,351)



      28

      %

      Amortization of intangible assets

      1,018



      1,017





      3,051



      5,608




      Stock-based compensation (2)

      27,925



      21,846





      76,755



      60,242




      Foreign currency transaction (gain) loss

      (4,236)



      1,970





      (2,545)



      3,577




      Convertible senior notes

      4,372



      —





      10,405



      —




      Capped call transactions

      (18,989)



      —





      (19,816)



      —




      Venture investments

      —



      —





      (1,374)



      —




      PegaWorld

      —



      —





      2,515



      —




      Income tax effects (3)

      (17,524)



      (12,456)





      (48,517)



      (28,840)




      Net (loss) - Non-GAAP

      $

      (26,701)



      $

      (17,961)



      (49)

      %


      $

      (44,905)



      $

      (50,764)



      12

      %













      Diluted (loss) per share - GAAP

      $

      (0.24)



      $

      (0.38)



      37

      %


      $

      (0.82)



      $

      (1.16)



      29

      %

      Non-GAAP adjustments

      (0.09)



      0.15





      0.26



      0.52




      Diluted (loss) per share - Non-GAAP

      $

      (0.33)



      $

      (0.23)



      (43)

      %


      $

      (0.56)



      $

      (0.64)



      13

      %













      Diluted weighted-average number of common

      shares outstanding - GAAP

      80,537



      79,200



      2

      %


      80,191



      78,928



      2

      %

      Diluted weighted-average number of common shares
      outstanding - Non-GAAP

      80,537



      79,200



      2

      %


      80,191



      78,928



      2

      %



      (1)

      Our Non-GAAP financial measures reflect adjustments based on the following items:



      •

      Amortization of intangible assets: We have excluded the amortization of intangible assets from our Non-GAAP operating expenses and profitability measures. Amortization of intangible assets fluctuates in amount and frequency and is significantly affected by our acquisitions' timing and size. Investors should note that the use of intangible assets contributed to our revenues recognized during the periods presented and is expected to contribute to our future period revenues. Amortization of intangible assets is likely to recur in future periods.



      •

      Stock-based compensation: We have excluded stock-based compensation from our Non-GAAP operating expenses and profitability measures. Although stock-based compensation is a key incentive offered to our employees, and we believe such compensation contributed to our revenues recognized during the periods presented and is expected to contribute to our future period revenues, we continue to evaluate our business performance excluding stock-based compensation.



      •

      Foreign currency transaction (gain) loss: We have excluded foreign currency transaction gains and losses from our Non-GAAP profitability measures. Foreign currency transaction gains and losses fluctuate in amount and frequency and are significantly affected by foreign exchange market rates. Foreign currency transaction gains and losses are likely to recur in future periods.



      •

      Convertible senior notes: In February 2020, we issued $600 million of convertible senior notes, which bear interest at an annual fixed rate of 0.75%. A debt discount resulting from the conversion feature and debt issuance costs reduced the convertible debt instrument's carrying value. Debt discount and issuance costs are amortized as interest expense over the debt's life based upon an effective interest rate of 4.31%. We believe excluding these amounts provides a more useful comparison of our operational performance in different periods.



      •

      Capped call transactions: We have excluded gains and losses from our privately negotiated capped call transactions entered into concurrent with our issuance of the convertible senior notes to reduce potential dilution to our common stock upon any conversion of the convertible senior notes and/or offset any cash payments we are required to make in excess of the principal amount of convertible senior notes that may be converted, with such reduction and/or offset subject to a cap. We believe excluding these amounts from our non-GAAP financial measures is useful to investors as the types of events giving rise to them are not representative of our core business operations and ongoing operating performance.



      •

      Venture investments: We have excluded gains and losses from our venture investments. We believe excluding these amounts from our non-GAAP financial measures is useful to investors as the types of events giving rise to them are not representative of our core business operations and ongoing operating performance.



      •

      PegaWorld: Due to the global COVID-19 pandemic, to help ensure the health and safety of attendees and employees, we converted our annual PegaWorld conference from a multi-day live event to a free virtual event. We have excluded the incremental fees we incurred due to the live event's cancellation from our Non-GAAP operating expenses and profitability measures.


      For additional information about our use of Non-GAAP measures, the reasons why management uses these measures, the usefulness of these measures, and the material limitations on these measures' usefulness, see "Discussion of Non-GAAP financial measures" included in this release and below.



      (2)

      Stock-based compensation was:




      Three Months Ended
      September 30,


      Nine Months Ended
      September 30,

      (in thousands)

      2020


      2019


      2020


      2019

      Cost of revenue

      $

      5,100



      $

      4,787



      $

      15,636



      $

      14,216


      Selling and marketing

      12,658



      8,317



      33,968



      24,055


      Research and development

      5,765



      4,858



      17,066



      13,990


      General and administrative

      4,402



      3,884



      10,085



      7,981



      $

      27,925



      $

      21,846



      $

      76,755



      $

      60,242


      Income tax benefit

      $

      (5,604)



      $

      (4,430)



      $

      (15,293)



      $

      (12,226)




      (3)

      Effective income tax rates were:




      Nine Months Ended
      September 30,


      2020


      2019

      GAAP

      48

      %


      32

      %

      Non-GAAP

      22

      %


      22

      %


      Our effective income tax rate under GAAP is subject to significant fluctuations due to various factors, including excess tax benefits generated by our stock-based compensation plans, tax credits for stock-based compensation awards to research and development employees, and unfavorable foreign stock-based compensation adjustments. We determine our Non-GAAP income tax rate by using applicable rates in taxing jurisdictions and assessing certain factors, including our historical and forecast earnings by jurisdiction, discrete items, and our ability to realize tax assets. We believe it is beneficial for our management to review our Non-GAAP results consistent with the effective income tax rate in our annual plan as established at the beginning of each year, given this tax rate volatility.



      PEGASYSTEMS INC.

      UNAUDITED CONDENSED CONSOLIDATED BALANCE SHEETS

      (in thousands)



      September 30, 2020


      December 31, 2019

      Assets




      Cash, cash equivalents, and marketable securities

      $

      468,028



      $

      68,363


      Receivables (billed and unbilled)

      455,232



      501,675


      Goodwill

      78,864



      79,039


      Other assets

      485,203



      335,735


      Total assets

      $

      1,487,327



      $

      984,812


      Liabilities and stockholders' equity




      Accrued expenses, including compensation and related expenses

      $

      134,283



      $

      152,127


      Deferred revenue, current

      181,680



      190,080


      Convertible senior notes, net

      513,794



      —


      Other liabilities

      128,248



      103,595


      Stockholders' equity

      529,322



      539,010


      Total liabilities and stockholders' equity

      $

      1,487,327



      $

      984,812


      PEGASYSTEMS INC.

      UNAUDITED CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS

      (in thousands)



      Nine Months Ended
      September 30,


      2020


      2019

      Net (loss)

      $

      (65,379)



      $

      (91,351)


      Adjustments to reconcile net (loss) to cash (used in) operating activities




      Non-cash items

      72,797



      73,547


      Change in operating assets and liabilities, net

      (33,675)



      4,342


      Cash (used in) operating activities

      (26,257)



      (13,462)


      Cash (used in) provided by investing activities

      (210,701)



      53,448


      Cash provided by (used in) financing activities

      449,630



      (61,941)


      Effect of exchange rate changes on cash and cash equivalents

      183



      (363)


      Net increase (decrease) in cash and cash equivalents

      212,855



      (22,318)


      Cash and cash equivalents, beginning of period

      68,363



      114,422


      Cash and cash equivalents, end of period

      $

      281,218



      $

      92,104


      PEGASYSTEMS INC.
      ANNUAL CONTRACT VALUE ("ACV")
      (in millions, except percentages)


      Annual contract value ("ACV") - ACV represents the annualized value of our active contracts as of the measurement date. The contract's total value is divided by its duration in years to calculate ACV for term license and Pega Cloud contracts. Maintenance revenue for the quarter then ended is multiplied by four to calculate ACV for maintenance. Client Cloud ACV is composed of maintenance ACV and ACV from term license contracts. We believe the presentation of ACV on a constant currency basis enhances the understanding of our results, as it provides visibility into the impact of changes in foreign currency exchange rates, which are outside of our control. All periods shown reflect foreign currency exchange rates as of September 30, 2020.



      September 30, 2020


      September 30, 2019

      Change

      Maintenance

      $

      299



      $

      286


      $

      13


      5

      %

      Term

      246



      209


      37


      18

      %

      Client Cloud

      545



      495


      50


      10

      %

      Pega Cloud

      232



      148


      84


      57

      %

      Total

      $

      777



      $

      643


      $

      134


      21

      %

      PEGASYSTEMS INC.
      BACKLOG
      (in thousands, except percentages)


      Remaining performance obligations ("Backlog") - Backlog represents contracted revenue that has not yet been recognized and includes deferred revenue and non-cancellable amounts expected to be invoiced and recognized as revenue in future periods. 



      September 30, 2020


      Perpetual license


      Term license


      Maintenance


      Pega Cloud


      Consulting


      Total

      1 year or less

      $

      8,708



      $

      50,788



      $

      170,643



      $

      211,661



      $

      14,977



      $

      456,777


      54

      %

      1-2 years

      1,700



      5,341



      40,631



      157,500



      2,042



      207,214


      25

      %

      2-3 years

      —



      7,052



      18,277



      93,283



      770



      119,382


      14

      %

      Greater than 3 years

      —



      4



      9,597



      44,363



      653



      54,617


      7

      %


      $

      10,408



      $

      63,185



      $

      239,148



      $

      506,807



      $

      18,442



      $

      837,990


      100

      %














      Change in Backlog Since September 30, 2019











      $

      560



      $

      32,763



      $

      49,056



      $

      143,435



      $

      3,593



      $

      229,407




      6

      %


      108

      %


      26

      %


      39

      %


      24

      %


      38

      %





      September 30, 2019


      Perpetual license


      Term license


      Maintenance


      Pega Cloud


      Consulting


      Total

      1 year or less

      $

      7,689



      $

      25,948



      $

      158,220



      $

      133,785



      $

      13,145



      $

      338,787


      56

      %

      1-2 years

      853



      3,798



      18,590



      105,081



      863



      129,185


      21

      %

      2-3 years

      1,306



      591



      8,323



      72,915



      841



      83,976


      14

      %

      Greater than 3 years

      —



      85



      4,959



      51,591



      —



      56,635


      9

      %


      $

      9,848



      $

      30,422



      $

      190,092



      $

      363,372



      $

      14,849



      $

      608,583


      100

      %

      SOURCE Pegasystems Inc.

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