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      Salesforce Announces Record Q2 Earnings, Surpasses $10B Run Rate Milestone Faster Than Any Enterprise Software Company in History

      - Raises FY18 Revenue Guidance by $100 Million to $10.35 Billion to $10.40 Billion, up 23% to 24% Year-Over-Year

      - Second Quarter Revenue of $2.56 Billion, up 26% Year-Over-Year, 25% in Constant Currency

      - Second Quarter Operating Cash Flow of $331 Million, up 32% Year-Over-Year

      - Deferred Revenue of $4.82 Billion, up 26% Year-Over-Year, 25% in Constant Currency

      - Unbilled Deferred Revenue of Approximately $10.4 Billion, up 30% Year-Over-Year

      Salesforce (PRNewsFoto/salesforce.com)

      News provided by

      Salesforce

      Aug 22, 2017, 16:05 ET

      Share this article

      Share this article


      SAN FRANCISCO, Aug. 22, 2017 /PRNewswire/ -- Salesforce (NYSE: CRM), the global leader in CRM, today announced results for its fiscal second quarter ended July 31, 2017.

      "We had a phenomenal quarter of growth, reaching a huge milestone for the company, becoming the first enterprise cloud software company to break the $10 billion revenue run rate," said Marc Benioff, chairman and CEO, Salesforce. "We did this faster than any other enterprise software company in history. Our continued momentum as the leader in CRM, the fastest-growing segment of our industry, combined with more than $15 billion in billed and unbilled deferred revenue, puts us well on the path to $20 billion and beyond."

      Salesforce delivered the following results for its fiscal second quarter 2018:

      Revenue: Total Q2 revenue was $2.56 billion, an increase of 26% year-over-year, and 25% in constant currency. Subscription and support revenues were $2.37 billion, an increase of 26% year-over-year. Professional services and other revenues were $193 million, an increase of 28% year-over-year.

      Earnings per Share: Q2 GAAP diluted earnings per share was $0.02, and non-GAAP diluted earnings per share was $0.33.

      Cash: Cash generated from operations for the second quarter was $331 million, an increase of 32% year-over-year. Total cash, cash equivalents and marketable securities finished the quarter at $3.50 billion.

      Deferred Revenue: Deferred revenue on the balance sheet as of July 31, 2017 was $4.82 billion, an increase of 26% year-over-year, and 25% in constant currency. Unbilled deferred revenue, representing business that is contracted but unbilled and off balance sheet, ended the second quarter at approximately $10.4 billion, up 30% year-over-year. This includes approximately $625 million related to unbilled deferred revenue from Demandware.

      As of August 22, 2017, the company is initiating revenue, earnings per share, and deferred revenue guidance for its third quarter of fiscal year 2018. In addition, the company is raising its full fiscal year 2018 revenue and earnings per share guidance, and maintaining its operating cash flow guidance, previously provided on May 18, 2017.

      Q3 FY18 Guidance: Revenue is projected to be $2.64 billion to $2.65 billion, an increase of 23% to 24% year-over-year.

      GAAP diluted earnings per share is projected to be $0.04 to $0.05, while non-GAAP diluted earnings per share is projected to be $0.36 to $0.37.

      On balance sheet deferred revenue growth is projected to be 18% to 19% year-over-year.

      Full Year FY18 Guidance: Revenue is projected to be $10.35 billion to $10.40 billion, an increase of 23% to 24% year-over-year.

      GAAP diluted earnings per share is projected to be $0.07 to $0.09, while non-GAAP diluted earnings per share is projected to be $1.29 to $1.31.

      Operating cash flow growth is projected to be 20% to 21% year-over-year.

      The following is a per share reconciliation of GAAP diluted earnings per share to non-GAAP diluted earnings per share guidance for the next quarter and the full year:


      Fiscal 2018


      Q3

      FY2018




      GAAP diluted EPS range* 

       $0.04 - $0.05 

       $0.07 - $0.09 

      Plus



      Amortization of purchased intangibles

      $                0.10

      $                0.39

      Stock-based expense

      $                0.33

      $                1.35

      Amortization of debt discount, net

      $                0.01

      $                0.04

      Less



      Income tax effects and adjustments**

      $              (0.12)

      $              (0.56)

      Non-GAAP diluted EPS

       $0.36 - $0.37 

       $1.29 - $1.31 




      Shares used in computing basic net income per share (millions)

      719

      716

      Shares used in computing diluted net income per share (millions)

      736

      733




      * For Q3 GAAP diluted EPS, diluted number of shares used for calculation and expected tax rate of 55%.

      For FY18 GAAP diluted EPS, diluted number of shares used for calculation and expected tax rate of 54%.




      ** The Company's non-GAAP tax provision uses a long-term projected tax rate of 34.5%. 

      For additional information regarding non-GAAP financial measures see the reconciliation of results and related explanations below.

      Quarterly Conference Call
      Salesforce will host a conference call at 2:00 p.m. (PT) / 5:00 p.m. (ET) today to discuss its financial results with the investment community.  A live web broadcast of the event will be available on the Salesforce Investor Relations website at www.salesforce.com/investor.  A live dial-in is available domestically at 866-901-SFDC or 866-901-7332 and internationally at 706-902-1764, passcode 61976849.  A replay will be available at (800) 585-8367 or (855) 859-2056 until midnight (ET) Sept. 22, 2017.

      About Salesforce
      Salesforce, the global leader in CRM, empowers companies to connect with their customers in a whole new way. Salesforce has headquarters in San Francisco, with offices in Europe and Asia, and trades on the New York Stock Exchange under the ticker symbol "CRM." For more information about Salesforce, visit: www.salesforce.com.

      "Safe harbor" statement under the Private Securities Litigation Reform Act of 1995:  This press release contains forward-looking statements about our financial results, which may include expected GAAP and non-GAAP financial and other operating and non-operating results, including revenue, net income, diluted earnings per share, operating cash flow growth, operating margin improvement, deferred revenue growth, expected revenue run rate, expected tax rates, stock-based compensation expenses, amortization of purchased intangibles, amortization of debt discount and shares outstanding.  The achievement or success of the matters covered by such forward-looking statements involves risks, uncertainties and assumptions.  If any such risks or uncertainties materialize or if any of the assumptions prove incorrect, the company's results could differ materially from the results expressed or implied by the forward-looking statements we make.

      The risks and uncertainties referred to above include -- but are not limited to -- risks associated with possible fluctuations in the company's financial and operating results; the company's rate of growth and anticipated revenue run rate, including the company's ability to convert deferred revenue and unbilled deferred revenue into revenue and cash flow, and ability to maintain continued growth of deferred revenue and unbilled deferred revenue; foreign currency exchange rates; errors, interruptions or delays in the company's services or the company's Web hosting; breaches of the company's security measures; the financial and other impact of any previous and future acquisitions; the nature of the company's business model, including risks related to government contracts; the company's ability to continue to release, and gain customer acceptance of, new and improved versions of the company's services; successful customer deployment and utilization of the company's existing and future services; changes in the company's sales cycle; competition; various financial aspects of the company's subscription model; unexpected increases in attrition or decreases in new business; the company's ability to realize benefits from strategic partnerships and strategic investments; the emerging markets in which the company operates; unique aspects of entering or expanding in international markets, including the compliance with United States export control laws, the company's ability to hire, retain and motivate employees and manage the company's growth; changes in the company's customer base; technological developments; regulatory developments; litigation and any related claims, negotiations and settlements, including with respect to intellectual property matters or industry-specific regulations; unanticipated changes in the company's effective tax rate; factors affecting the company's outstanding convertible notes, term loan, and revolving credit facility; fluctuations in the number of company shares outstanding and the price of such shares; collection of receivables; interest rates; factors affecting the company's deferred tax assets and ability to value and utilize them; the potential negative impact of indirect tax exposure; the risks and expenses associated with the company's real estate and office facilities space; and general developments in the economy, financial markets, credit markets and the impact of current and future accounting pronouncements and other financial reporting standards.

      Further information on these and other factors that could affect the company's financial results is included in the reports on Forms 10-K, 10-Q and 8-K and in other filings we make with the Securities and Exchange Commission from time to time.  These documents are available on the SEC Filings section of the Investor Information section of the company's website at www.salesforce.com/investor.

      Salesforce.com, inc. assumes no obligation and does not intend to update these forward-looking statements, except as required by law.

      © 2017 salesforce.com, inc.  All rights reserved.  Salesforce and other marks are trademarks of salesforce.com, inc.  Other brands featured herein may be trademarks of their respective owners.

      salesforce.com, inc.

      Consolidated Statements of Operations

      (in thousands, except per share data)

      (Unaudited)



      Three Months Ended July 31,


      Six Months Ended July 31,


      2017


      2016


      2017


      2016

      Revenues:








      Subscription and support

      $

      2,368,499



      $

      1,886,080



      $

      4,569,407



      $

      3,661,573


      Professional services and other

      193,090



      150,538



      379,761



      291,648


      Total revenues

      2,561,589



      2,036,618



      4,949,168



      3,953,221


      Cost of revenues (1)(2):








      Subscription and support

      493,879



      376,456



      956,800



      727,557


      Professional services and other

      176,788



      149,123



      364,422



      295,003


      Total cost of revenues

      670,667



      525,579



      1,321,222



      1,022,560


      Gross profit

      1,890,922



      1,511,039



      3,627,946



      2,930,661


      Operating expenses (1)(2):








      Research and development

      386,447



      291,506



      762,528



      552,476


      Marketing and sales

      1,170,749



      934,931



      2,280,253



      1,830,791


      General and administrative

      282,933



      252,051



      543,254



      462,857


      Total operating expenses

      1,840,129



      1,478,488



      3,586,035



      2,846,124


      Income from operations

      50,793



      32,551



      41,911



      84,537


      Investment income

      8,754



      11,916



      14,020



      20,038


      Interest expense

      (21,629)



      (20,708)



      (43,825)



      (42,719)


      Other income (expense) (1)

      (7,465)



      524



      (4,616)



      (13,282)


      Gains from acquisitions of strategic investments

      0



      0



      0



      12,864


      Income before benefit from (provision for) income taxes

      30,453



      24,283



      7,490



      61,438


      Benefit from (provision for) income taxes

      (12,717)



      205,339



      1,039



      206,943


      Net income

      $

      17,736



      $

      229,622



      $

      8,529



      $

      268,381


      Basic net income per share

      $

      0.02



      $

      0.34



      $

      0.01



      $

      0.40


      Diluted net income per share

      $

      0.02



      $

      0.33



      $

      0.01



      $

      0.39


      Shares used in computing basic net income per share

      712,039



      681,126



      709,157



      678,929


      Shares used in computing diluted net income per share

      729,386



      695,968



      726,222



      691,714



















      (1)       Amounts include amortization of purchased intangibles from business combinations, as follows:



      Three Months Ended July 31,


      Six Months Ended July 31,


      2017


      2016


      2017


      2016

      Cost of revenues

      $

      43,483



      $

      25,544



      $

      87,069



      $

      47,759


      Marketing and sales

      30,563



      23,151



      61,207



      38,537


      Other non-operating expense

      376



      642



      751



      1,348














      (2)       Amounts include stock-based expense, as follows:



      Three Months Ended July 31,


      Six Months Ended July 31,


      2017


      2016


      2017


      2016

      Cost of revenues

      $

      32,202



      $

      23,495



      $

      63,712



      $

      50,129


      Research and development

      66,644



      38,624



      130,559



      73,792


      Marketing and sales

      120,550



      86,323



      239,546



      181,797


      General and administrative

      37,089



      33,868



      74,237



      65,511



      salesforce.com, inc.

      Consolidated Statements of Operations

      (As a percentage of total revenues)

      (Unaudited)



      Three Months Ended July 31,


      Six Months Ended July 31,


      2017


      2016


      2017


      2016

      Revenues:








      Subscription and support

      92%



      93%



      92%



      93%


      Professional services and other

      8



      7



      8



      7


      Total revenues

      100



      100



      100



      100


      Cost of revenues (1)(2):








      Subscription and support

      19



      18



      19



      18


      Professional services and other

      7



      8



      8



      8


      Total cost of revenues

      26



      26



      27



      26


      Gross profit

      74



      74



      73



      74


      Operating expenses (1)(2):








      Research and development

      15



      14



      15



      14


      Marketing and sales

      46



      46



      46



      46


      General and administrative

      11



      12



      11



      12


      Total operating expenses

      72



      72



      72



      72


      Income from operations

      2



      2



      1



      2


      Investment income

      0



      0



      0



      1


      Interest expense

      (1)



      (1)



      (1)



      (1)


      Other income (expense) (1)

      0



      0



      0



      0


      Gains from acquisitions of strategic investments

      0



      0



      0



      0


      Income before benefit from (provision for) income taxes

      1



      1



      0



      2


      Benefit from (provision for) income taxes

      0



      10



      0



      5


      Net income

      1%



      11%



      0%



      7%















      (1)       Amortization of purchased intangibles from business combinations as a percentage of total revenues, as follows:



      Three Months Ended July 31,


      Six Months Ended July 31,


      2017


      2016


      2017


      2016

      Cost of revenues

      2%



      1%



      2%



      1%


      Marketing and sales

      1



      1



      1



      1


      Other non-operating expense

      0



      0



      0



      0














      (2)     Stock-based expense as a percentage of total revenues, as follows:



      Three Months Ended July 31,


      Six Months Ended July 31,


      2017


      2016


      2017


      2016

      Cost of revenues

      1%



      1%



      1%



      1%


      Research and development

      3



      2



      3



      2


      Marketing and sales

      5



      4



      5



      5


      General and administrative

      1



      2



      1



      1


      salesforce.com, inc.

      Consolidated Balance Sheets

      (in thousands)



      July 31,
       2017


      January 31,
       2017


      (unaudited)



      Assets




      Current assets:




      Cash and cash equivalents

      $

      1,949,110



      $

      1,606,549


      Marketable securities

      1,552,135



      602,338


      Accounts receivable, net

      1,569,322



      3,196,643


      Deferred commissions

      302,528



      311,770


      Prepaid expenses and other current assets

      438,246



      279,527


      Total current assets

      5,811,341



      5,996,827


      Property and equipment, net

      1,866,576



      1,787,534


      Deferred commissions, noncurrent

      224,232



      227,849


      Capitalized software, net

      140,703



      141,671


      Strategic investments

      657,687



      566,953


      Goodwill

      7,294,381



      7,263,846


      Intangible assets acquired through business combinations, net

      965,887



      1,113,374


      Other assets, net

      457,996



      486,869


      Total assets

      $

      17,418,803



      $

      17,584,923


      Liabilities, temporary equity and stockholders' equity




      Current liabilities:




      Accounts payable, accrued expenses and other liabilities

      $

      1,576,822



      $

      1,752,664


      Deferred revenue

      4,818,634



      5,542,802


      Convertible 0.25% senior notes, net

      1,130,729



      0


      Total current liabilities

      7,526,185



      7,295,466


      Convertible 0.25% senior notes, net

      0



      1,116,360


      Term loan

      497,796



      497,221


      Loan assumed on 50 Fremont

      198,403



      198,268


      Revolving credit facility

      0



      196,542


      Other noncurrent liabilities

      727,882



      780,939


      Total liabilities

      8,950,266



      10,084,796


      Temporary equity:




      Convertible 0.25% senior notes

      17,223



      0


      Stockholders' equity:




      Common stock

      719



      708


      Additional paid-in capital

      8,889,441



      8,040,170


      Accumulated other comprehensive income (loss)

      17,535



      (75,841)


      Accumulated deficit

      (456,381)



      (464,910)


      Total stockholders' equity

      8,451,314



      7,500,127


      Total liabilities, temporary equity and stockholders' equity

      $

      17,418,803



      $

      17,584,923


      salesforce.com, inc.

      Consolidated Statements of Cash Flows

      (in thousands)

      (Unaudited)



      Three Months Ended July 31,


      Six Months Ended July 31,


      2017


      2016


      2017


      2016

      Operating activities:








      Net income

      $

      17,736



      $

      229,622



      $

      8,529



      $

      268,381


      Adjustments to reconcile net income to net cash provided by operating activities:








      Depreciation and amortization

      192,257



      149,361



      377,365



      282,133


      Amortization of debt discount and issuance costs

      7,753



      6,868



      15,470



      14,053


      Gains from acquisitions of strategic investments

      0



      0



      0



      (12,864)


      Amortization of deferred commissions

      107,868



      88,783



      214,010



      177,297


      Expenses related to employee stock plans

      256,485



      182,310



      508,054



      371,229


      Changes in assets and liabilities, net of business combinations:








      Accounts receivable, net

      (129,447)



      (73,167)



      1,628,060



      1,234,145


      Deferred commissions

      (116,703)



      (70,643)



      (201,152)



      (134,162)


      Prepaid expenses and other current assets and other assets

      32,296



      (9,728)



      (151,115)



      (66,399)


      Accounts payable, accrued expenses and other liabilities

      187,042



      (46,666)



      (114,200)



      (332,894)


      Deferred revenue

      (224,018)



      (206,062)



      (724,168)



      (499,179)


      Net cash provided by operating activities

      331,269



      250,678



      1,560,853



      1,301,740


      Investing activities:








      Business combinations, net of cash acquired

      0



      (2,798,194)



      (19,781)



      (2,799,993)


      Strategic investments, net

      (42,958)



      (390)



      (43,416)



      (22,451)


      Purchases of marketable securities

      (501,333)



      (285,795)



      (1,199,894)



      (875,131)


      Sales of marketable securities

      139,628



      1,610,724



      243,465



      1,833,658


      Maturities of marketable securities

      9,420



      27,253



      13,270



      50,538


      Capital expenditures

      (128,388)



      (96,030)



      (284,990)



      (179,331)


      Net cash used in investing activities

      (523,631)



      (1,542,432)



      (1,291,346)



      (1,992,710)


      Financing activities:








      Proceeds from term loan, net

      0



      495,550



      0



      495,550


      Proceeds from employee stock plans

      183,009



      133,878



      342,816



      223,019


      Principal payments on capital lease obligations

      (65,731)



      (12,795)



      (75,174)



      (62,763)


      Payments on revolving credit facility

      0



      0



      (200,000)



      0


      Net cash provided by financing activities

      117,278



      616,633



      67,642



      655,806


      Effect of exchange rate changes

      (710)



      (8,736)



      5,412



      (7,973)


      Net increase (decrease) in cash and cash equivalents

      (75,794)



      (683,857)



      342,561



      (43,137)


      Cash and cash equivalents, beginning of period

      2,024,904



      1,799,083



      1,606,549



      1,158,363


      Cash and cash equivalents, end of period

      $

      1,949,110



      $

      1,115,226



      $

      1,949,110



      $

      1,115,226


      salesforce.com, inc.

      Additional Metrics

      (Unaudited) 



      Jul 31,
      2017


      Apr 30,
      2017


      Jan 31,
      2017


      Oct 31,
      2016


      Jul 31,
      2016


      Apr 30,
      2016

      Full Time Equivalent Headcount (1)

      27,155



      26,213



      25,178



      23,939



      23,247



      21,119


      Financial data (in thousands):












      Cash, cash equivalents and marketable securities

      $

      3,501,245



      $

      3,219,550



      $

      2,208,887



      $

      1,751,130



      $

      1,719,946



      $

      3,715,452


      Strategic investments

      $

      657,687



      $

      639,191



      $

      566,953



      $

      555,968



      $

      548,258



      $

      520,750


      Deferred revenue (2)

      $

      4,818,634



      $

      5,042,652



      $

      5,542,802



      $

      3,495,133



      $

      3,823,561



      $

      4,006,914


      Unbilled deferred revenue, a non-GAAP measure (3)

      $

      10,400,000



      $

      9,600,000



      $

      9,000,000



      $

      8,600,000



      $

      8,000,000



      $

      7,600,000


      Principal due on our outstanding debt obligations (4)

      $

      1,850,000



      $

      1,850,000



      $

      2,050,000



      $

      1,850,000



      $

      1,850,000



      $

      1,350,000



      (1) Full time equivalent headcount for July 31, 2016 includes 1,050 from the acquisition of Demandware, Inc.

      (2) Prior period balances include deferred revenue current and noncurrent.

      (3) Unbilled deferred revenue represents future billings under our non-cancelable subscription agreements that have not been invoiced and, accordingly, are not recorded in deferred revenue.

      (4) In July 2016, the Company borrowed $500.0 million under a term loan facility to partially fund the acquisition of Demandware, Inc.

      Selected Balance Sheet Accounts (in thousands):



      July 31,
       2017


      April 30,
       2017


      January 31,
       2017

      Prepaid Expenses and Other Current Assets






      Prepaid income taxes

      $

      75,031



      $

      69,134



      $

      26,932


      Other taxes receivable

      36,634



      33,687



      34,177


      Prepaid expenses and other current assets

      326,581



      344,826



      218,418



      $

      438,246



      $

      447,647



      $

      279,527


      Property and Equipment, net






      Land

      $

      183,888



      $

      183,888



      $

      183,888


      Buildings and building improvements

      623,411



      621,950



      621,377


      Computers, equipment and software

      1,555,572



      1,503,140



      1,440,986


      Furniture and fixtures

      125,858



      122,435



      112,564


      Leasehold improvements

      741,466



      696,902



      627,069



      3,230,195



      3,128,315



      2,985,884


      Less accumulated depreciation and amortization

      (1,363,619)



      (1,281,902)



      (1,198,350)



      $

      1,866,576



      $

      1,846,413



      $

      1,787,534


      Intangible Assets Acquired Through Business Combinations, net






      Acquired developed technology

      $

      427,870



      $

      471,016



      $

      514,232


      Customer relationships

      531,065



      562,125



      589,579


      Trade names and trademarks

      3,581



      4,091



      4,601


      Territory rights and other

      2,690




      3,096



      3,530


      50 Fremont lease intangibles

      681



      1,056



      1,432



      $

      965,887



      $

      1,041,384



      $

      1,113,374


      Other Assets, net






      Deferred income taxes, noncurrent, net

      $

      29,926



      $

      29,312



      $

      28,939


      Long-term deposits

      24,305



      23,874



      23,597


      Domain names and patents, net of accumulated amortization

      30,662



      34,784



      39,213


      Customer contract asset

      229,597



      255,387



      281,733


      Other

      143,506



      131,877



      113,387



      $

      457,996



      $

      475,234



      $

      486,869


      Accounts Payable, Accrued Expenses and Other Liabilities






      Accounts payable

      $

      148,279



      $

      128,065



      $

      115,257


      Accrued compensation

      517,433



      434,899



      730,390


      Non-cash equity liability

      55,394



      60,870



      68,355


      Accrued other liabilities

      452,398



      463,218



      419,299


      Accrued income and other taxes payable

      196,670



      192,434



      239,699


      Accrued professional costs

      46,579



      38,098



      38,254


      Accrued rent

      21,384



      22,777



      19,710


      Capital lease obligation, current

      118,888



      99,630



      102,106


      Financing obligation - leased facility, current

      19,797



      19,695



      19,594



      $

      1,576,822



      $

      1,459,686



      $

      1,752,664


      Other Noncurrent Liabilities






      Deferred income taxes and income taxes payable

      $

      111,404



      $

      106,303



      $

      99,378


      Financing obligation - leased facility

      199,539



      200,129



      200,711


      Long-term lease liabilities and other

      416,939



      496,302



      480,850



      $

      727,882



      $

      802,734



      $

      780,939



      Supplemental Revenue Analysis


      Subscription and support revenue by cloud service offering (in millions):

      Three Months Ended July 31,


      Six Months Ended July 31,


      2017


      2016


      2017


      2016

      Sales Cloud

      $

      886.4



      $

      754.9



      $

      1,716.0



      $

      1,479.5


      Service Cloud

      698.5



      575.4



      1,349.7



      1,115.5


      Salesforce Platform and Other

      466.5



      353.4



      897.6



      679.3


      Marketing and Commerce Cloud

      317.1



      202.4



      606.1



      387.3



      $

      2,368.5



      $

      1,886.1



      $

      4,569.4



      $

      3,661.6





      Three Months Ended July 31,


      Six Months Ended July 31,


      2017


      2016


      2017


      2016

      Total revenues by geography (in thousands):








      Americas

      $

      1,854,169



      $

      1,495,201



      $

      3,609,527



      $

      2,908,430


      Europe

      464,371



      347,320



      873,986



      675,174


      Asia Pacific

      243,049



      194,097



      465,655



      369,617



      $

      2,561,589



      $

      2,036,618



      $

      4,949,168



      $

      3,953,221










      Total revenues by geography as a percentage of total revenues:








      Americas

      72%



      73%



      73%



      74%


      Europe

      18



      17



      18



      17


      Asia Pacific

      10



      10



      9



      9



      100%



      100%



      100%



      100%


      Revenue constant currency growth rates (as compared to the comparable prior periods)

      Three Months Ended
      July 31, 2017
      compared to Three Months
      Ended July 31, 2016


      Three Months Ended
      April 30, 2017
      compared to Three Months
      Ended April 30, 2016


      Three Months Ended
      July 31, 2016
      compared to Three Months
      Ended July 31, 2015

      Americas

      24%


      24%


      24%

      Europe

      31%


      29%


      32%

      Asia Pacific

      27%


      26%


      29%

      Total growth

      25%


      25%


      26%

      We present constant currency information to provide a framework for assessing how our underlying business performed excluding the effect of foreign currency rate fluctuations. To present this information, current and comparative prior period results for entities reporting in currencies other than United States dollars are converted into United States dollars at the weighted average exchange rate for the quarter being compared to for growth rate calculations presented, rather than the actual exchange rates in effect during that period.

      Deferred revenue constant currency growth rates (as compared to the comparable prior periods)

      July 31, 2017
      compared to
      July 31, 2016


      April 30, 2017
      compared to
      April 30, 2016


      July 31, 2016
      compared to
      July 31, 2015

      Total growth

      25%


      27%


      27%

      We present constant currency information for deferred revenue to provide a framework for assessing how our underlying business performed excluding the effects of foreign currency rate fluctuations.  To present the information above, we convert the deferred revenue balances in local currencies in previous comparable periods using the United States dollar currency exchange rate as on the most recent balance sheet date.

      Supplemental GAAP and Non-GAAP Diluted Share Count Information

      (share data in thousands)



      Three Months Ended July 31,


      Six Months Ended July 31,


      2017


      2016


      2017


      2016

      Weighted-average shares outstanding for basic earnings per share

      712,039



      681,126



      709,157



      678,929


      Effect of dilutive securities:








      Convertible senior notes

      4,336



      2,977



      3,863



      1,961


      Employee stock awards

      13,011



      11,865



      13,202



      10,824


      Adjusted weighted-average shares outstanding and assumed conversions for GAAP and Non-GAAP diluted earnings per share

      729,386



      695,968



      726,222



      691,714


      Supplemental Cash Flow Information

      Free cash flow analysis, a non-GAAP measure

      (in thousands)



      Three Months Ended July 31,


      Six Months Ended July 31,


      2017


      2016


      2017


      2016

      Operating cash flow








      GAAP net cash provided by operating activities

      $

      331,269



      $

      250,678



      $

      1,560,853



      $

      1,301,740


      Less:








      Capital expenditures

      (128,388)



      (96,030)



      (284,990)



      (179,331)


      Free cash flow

      $

      202,881



      $

      154,648



      $

      1,275,863



      $

      1,122,409


      Our free cash flow analysis includes GAAP net cash provided by operating activities less capital expenditures. The capital expenditures balance does not include our strategic investments. 

      Comprehensive Income

      (in thousands)

      (Unaudited)



      Three Months Ended July 31,


      Six Months Ended July 31,


      2017


      2016


      2017


      2016

      Net income

      $

      17,736



      $

      229,622



      $

      8,529



      $

      268,381


      Other comprehensive income, before tax and net of reclassification adjustments:








      Foreign currency translation and other gains (losses)

      16,384



      (10,407)



      30,408



      (151)


      Unrealized gains (losses) on marketable securities and strategic investments

      (8,362)



      25,896



      62,968



      36,980


      Other comprehensive income, before tax

      8,022



      15,489



      93,376



      36,829


      Tax effect

      0



      1,873



      0



      1,873


      Other comprehensive income, net of tax

      8,022



      17,362



      93,376



      38,702


      Comprehensive income

      $

      25,758



      $

      246,984



      $

      101,905



      $

      307,083



      salesforce.com, inc.

      GAAP Results Reconciled to non-GAAP Results

      The following table reflects selected GAAP results reconciled to non-GAAP results.

      (in thousands, except per share data)

      (Unaudited) 



      Three Months Ended July 31,


      Six Months Ended July 31,


      2017


      2016


      2017


      2016

      Non-GAAP gross profit








      GAAP gross profit

      $

      1,890,922



      $

      1,511,039



      $

      3,627,946



      $

      2,930,661


      Plus:








      Amortization of purchased intangibles (a)

      43,483



      25,544



      87,069



      47,759


      Stock-based expense (b)

      32,202



      23,495



      63,712



      50,129


      Non-GAAP gross profit

      $

      1,966,607



      $

      1,560,078



      $

      3,778,727



      $

      3,028,549


      Non-GAAP operating expenses








      GAAP operating expenses

      $

      1,840,129



      $

      1,478,488



      $

      3,586,035



      $

      2,846,124


      Less:








      Amortization of purchased intangibles (a)

      (30,563)



      (23,151)



      (61,207)



      (38,537)


      Stock-based expense (b)

      (224,283)



      (158,815)



      (444,342)



      (321,100)


      Non-GAAP operating expenses

      $

      1,585,283



      $

      1,296,522



      $

      3,080,486



      $

      2,486,487


      Non-GAAP income from operations








      GAAP income from operations

      $

      50,793



      $

      32,551



      $

      41,911



      $

      84,537


      Plus:








      Amortization of purchased intangibles (a)

      74,046



      48,695



      148,276



      86,296


      Stock-based expense (b)

      256,485



      182,310



      508,054



      371,229


      Non-GAAP income from operations

      $

      381,324



      $

      263,556



      $

      698,241



      $

      542,062


      Non-GAAP non-operating loss (c)








      GAAP non-operating loss

      $

      (20,340)



      $

      (8,268)



      $

      (34,421)



      $

      (23,099)


      Plus:








      Amortization of debt discount, net

      6,423



      6,264



      12,806



      12,490


      Amortization of acquired lease intangible

      376



      642



      751



      1,348


      Less:








      Gains from acquisitions of strategic investments

      0



      0



      0



      (12,864)


      Non-GAAP non-operating loss

      $

      (13,541)



      $

      (1,362)



      $

      (20,864)



      $

      (22,125)


      Non-GAAP net income








      GAAP net income

      $

      17,736



      $

      229,622



      $

      8,529



      $

      268,381


      Plus:








      Amortization of purchased intangibles (a)

      74,046



      48,695



      148,276



      86,296


      Amortization of acquired lease intangible

      376



      642



      751



      1,348


      Stock-based expense (b)

      256,485



      182,310



      508,054



      371,229


      Amortization of debt discount, net

      6,423



      6,264



      12,806



      12,490


      Less:








      Gains from acquisitions of strategic investments

      0



      0



      0



      (12,864)


      Income tax effects and adjustments

      (114,168)



      (297,107)



      (234,734)



      (388,921)


      Non-GAAP net income

      $

      240,898



      $

      170,426



      $

      443,682



      $

      337,959





      Three Months Ended July 31,


      Six Months Ended July 31,


      2017


      2016


      2017


      2016

      Non-GAAP diluted earnings per share








      GAAP diluted net income per share

      $

      0.02



      $

      0.33



      $

      0.01



      $

      0.39


      Plus:








      Amortization of purchased intangibles

      0.10



      0.07



      0.20



      0.12


      Amortization of acquired lease intangible

      0.00



      0.00



      0.00



      0.00


      Stock-based expense

      0.35



      0.26



      0.70



      0.54


      Amortization of debt discount, net

      0.01



      0.01



      0.02



      0.02


      Less:








      Gains from acquisitions of strategic investments

      0.00



      0.00



      0.00



      (0.02)


      Income tax effects and adjustments

      (0.15)



      (0.43)



      (0.32)



      (0.56)


      Non-GAAP diluted earnings per share

      $

      0.33



      $

      0.24



      $

      0.61



      $

      0.49


      Shares used in computing Non-GAAP diluted net income per share

      729,386



      695,968



      726,222



      691,714



      a)             Amortization of purchased intangibles were as follows:



      Three Months Ended July 31,


      Six Months Ended July 31,


      2017


      2016


      2017


      2016

      Cost of revenues

      $

      43,483



      $

      25,544



      $

      87,069



      $

      47,759


      Marketing and sales

      30,563



      23,151



      61,207



      38,537



      $

      74,046



      $

      48,695



      $

      148,276



      $

      86,296




      b)             Stock-based expense was as follows:



      Three Months Ended July 31,


      Six Months Ended July 31,


      2017


      2016


      2017


      2016

      Cost of revenues

      $

      32,202



      $

      23,495



      $

      63,712



      $

      50,129


      Research and development

      66,644



      38,624



      130,559



      73,792


      Marketing and sales

      120,550



      86,323



      239,546



      181,797


      General and administrative

      37,089



      33,868



      74,237



      65,511



      $

      256,485



      $

      182,310



      $

      508,054



      $

      371,229



      c)             GAAP non-operating loss consists of investment income, interest expense, other expense and gains from acquisitions of strategic investments.

      salesforce.com, inc.

      Computation of Basic and Diluted GAAP and non-GAAP Net Income Per Share

      (in thousands, except per share data)

      (Unaudited)



      Three Months Ended July 31,


      Six Months Ended July 31,


      2017


      2016


      2017


      2016

      GAAP Basic Net Income Per Share








      Net income

      $

      17,736



      $

      229,622



      $

      8,529



      $

      268,381


      Basic net income per share

      $

      0.02



      $

      0.34



      $

      0.01



      $

      0.40


      Shares used in computing basic net income per share

      712,039



      681,126



      709,157



      678,929















      Three Months Ended July 31,


      Six Months Ended July 31,


      2017


      2016


      2017


      2016

      Non-GAAP Basic Net Income Per Share








      Non-GAAP net income

      $

      240,898



      $

      170,426



      $

      443,682



      $

      337,959


      Basic Non-GAAP net income per share

      $

      0.34



      $

      0.25



      $

      0.63



      $

      0.50


      Shares used in computing basic Non-GAAP net income per share

      712,039



      681,126



      709,157



      678,929















      Three Months Ended July 31,


      Six Months Ended July 31,


      2017


      2016


      2017


      2016

      GAAP Diluted Net Income Per Share








      Net income

      $

      17,736



      $

      229,622



      $

      8,529



      $

      268,381


      Diluted net income per share

      $

      0.02



      $

      0.33



      $

      0.01



      $

      0.39


      Shares used in computing diluted net income per share

      729,386



      695,968



      726,222



      691,714















      Three Months Ended July 31,


      Six Months Ended July 31,


      2017


      2016


      2017


      2016

      Non-GAAP Diluted Net Income Per Share








      Non-GAAP net income

      $

      240,898



      $

      170,426



      $

      443,682



      $

      337,959


      Diluted Non-GAAP net income per share

      $

      0.33



      $

      0.24



      $

      0.61



      $

      0.49


      Shares used in computing diluted Non-GAAP net income per share

      729,386



      695,968



      726,222



      691,714


      Non-GAAP Financial Measures:  This press release includes information about non-GAAP diluted earnings per share, non-GAAP tax rates, non-GAAP free cash flow, and constant currency revenue and constant currency deferred revenue growth rates (collectively the "non-GAAP financial measures"). These non-GAAP financial measures are measurements of financial performance that are not prepared in accordance with U.S. generally accepted accounting principles and computational methods may differ from those used by other companies. Non-GAAP financial measures are not meant to be considered in isolation or as a substitute for comparable GAAP measures and should be read only in conjunction with the company's consolidated financial statements prepared in accordance with GAAP. Management uses both GAAP and non-GAAP measures when planning, monitoring, and evaluating the company's performance.

      The primary purpose of using non-GAAP measures is to provide supplemental information that may prove useful to investors and to enable investors to evaluate the company's results in the same way management does. Management believes that supplementing GAAP disclosure with non-GAAP disclosure provides investors with a more complete view of the company's operational performance and allows for meaningful period-to-period comparisons and analysis of trends in the company's business. Further, to the extent that other companies use similar methods in calculating non-GAAP measures, the provision of supplemental non-GAAP information can allow for a comparison of the company's relative performance against other companies that also report non-GAAP operating results.

      Non-GAAP diluted earnings per share excludes the impact of the following items:  stock-based compensation, amortization of acquisition-related intangibles, amortization of acquired leases, the net amortization of debt discount on the company's convertible senior notes, gains/losses on conversions of the company's convertible senior notes, gains/losses on sales of land and building improvements, gains/losses on company-initiated acquisitions of entities in which the company held an equity investment, and termination of office leases, as well as income tax adjustments.  These items are excluded because the decisions which gave rise to these items were not made to increase revenue in a particular period, but were made for the company's long-term benefit over multiple periods. 

      Specifically, management is excluding the following items from its non-GAAP earnings per share, as applicable, for the periods presented in the Q2 FY18 financial statements and for its non-GAAP estimates for Q3 and FY18:

      • Stock-Based Expenses: The company's compensation strategy includes the use of stock-based compensation to attract and retain employees and executives. It is principally aimed at aligning their interests with those of our stockholders and at long-term employee retention, rather than to motivate or reward operational performance for any particular period. Thus, stock-based compensation expense varies for reasons that are generally unrelated to operational decisions and performance in any particular period.
      • Amortization of Purchased Intangibles and Acquired Leases: The company views amortization of acquisition- and building-related intangible assets, such as the amortization of the cost associated with an acquired company's research and development efforts, trade names, customer lists and customer relationships, and acquired lease intangibles, as items arising from pre-acquisition activities determined at the time of an acquisition. While these intangible assets are continually evaluated for impairment, amortization of the cost of purchased intangibles is a static expense, one that is not typically affected by operations during any particular period.
      • Amortization of Debt Discount: Under GAAP, certain convertible debt instruments that may be settled in cash (or other assets) on conversion are required to be separately accounted for as liability (debt) and equity (conversion option) components of the instrument in a manner that reflects the issuer's non-convertible debt borrowing rate. Accordingly, for GAAP purposes we are required to recognize imputed interest expense on the company's $1.15 billion of convertible senior notes due 2018 that were issued in a private placement in March 2013. The imputed interest rate was approximately 2.5% for the convertible notes due 2018, while the actual coupon interest rate of the notes is 0.25%. The difference between the imputed interest expense and the coupon interest expense, net of the interest amount capitalized, is excluded from management's assessment of the company's operating performance because management believes that this non-cash expense is not indicative of ongoing operating performance.
      • Gains on Acquisitions of Strategic Investments: The company views gains on sales of its strategic investments resulting from acquisitions initiated by the company in which an equity interest was previously held as discrete events and not indicative of operational performance during any particular period.
      • Income Tax Effects and Adjustments: The company utilizes a fixed long-term projected non-GAAP tax rate in order to provide better consistency across the interim reporting periods by eliminating the effects of items such as changes in the tax valuation allowance and tax effects of acquisitions-related costs, since each of these can vary in size and frequency. When projecting this long-term rate, the company evaluated a three-year financial projection that excludes the direct impact of the following non-cash items: stock-based expenses, amortization of purchased intangibles, amortization of acquired leases, amortization of debt discount, gains/losses on the sales of land and building improvements, gains on sales of strategic investments, and termination of office leases. The projected rate also assumes no new acquisitions in the three-year period, and considers other factors including the company's tax structure, its tax positions in various jurisdictions and key legislation in major jurisdictions where the company operates. This long-term rate could be subject to change for a variety of reasons, such as significant changes in the geographic earnings mix including acquisition activity, or fundamental tax law changes in major jurisdictions where the company operates. The company re-evaluates this long-term rate on an annual basis or if any significant events that may materially affect this long-term rate occur. The non-GAAP tax rate for fiscal 2018 is 34.5 percent.

      The company defines the non-GAAP measure free cash flow as GAAP net cash provided by operating activities, less capital expenditures.  For this purpose, capital expenditures does not include our strategic investments, nor does it include any costs or activities related to our purchase of 50 Fremont land and building, and building - leased facilities.

      SOURCE Salesforce

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