Sewell MINI of Plano Wins Elite Customer Service Award
PLANO, Texas, April 29, 2013 /PRNewswire/ -- Sewell MINI of Plano has been awarded the prestigious Excellence in Sales distinction for the first time by BMW of North America, LLC. Out of 472 North American MINI and BMW dealership applications, only seven national Excellence in Sales honors were presented this year. Sewell MINI of Plano was the only MINI dealership in the country to be awarded this honor.
Sewell MINI of Plano, part of Sewell Automotive Companies, received its Excellence in Sales award in the Number One In Customer Satisfaction category. This category is evaluated specifically on the customer experience provided at the dealership, a point of pride for Sewell MINI of Plano.
"We are truly honored to be awarded the Excellence in Sales distinction, especially in the Customer Satisfaction category," said Klint Guerry, General Manager of Sewell MINI of Plano. "Customer service comes first for us and we stop at nothing to provide a world-class, one-of-a-kind experience for our guests."
BMW of North America, LLC awarded the Number One In Customer Satisfaction distinction to Sewell MINI of Plano after analyzing each dealership's process for taking care of customers. Sewell MINI of Plano's exceptional car wash facility, customer lounge amenities (which includes an arcade), speed at which vehicles are serviced in the body shop, and the added convenience of complimentary loan cars earned top honors. Sales performance and scores from customer satisfaction surveys were also taken into consideration.
About Sewell Automotive Companies
Established in 1911, Sewell has been obsessed with service from the very beginning. This obsession with service continues today and has resulted in Sewell becoming the most awarded Texas-based dealership group for service excellence. Sewell has 14 locations in Dallas, Fort Worth, Grapevine, Houston, Plano, and San Antonio, employing over 1,900 associates, with close to $1.6 billion in annual sales. Today, Sewell represents a growing number of marquis automotive brands including Audi, Buick, Cadillac, GMC, Infiniti, Lexus, Maserati, MINI and Subaru. For more information, visit Sewell.com.