Smart Source LLC will provide pre-arrival patient communications and a wayfinding tool, proven to reduce patient stress, while minimizing appointment no-shows and increasing patient satisfaction scores for hospitals and physicians.
Convergent Revenue Cycle Management, Inc. offers back-end follow up solutions that support patient care and retention as well as resolution of balances due from both insurance companies and patients.
"Working with Smart Source, our goal is to streamline processes, eliminate inefficiencies and better equip us to serve as a true extension of our healthcare organizations' patient services management staff," concludes Mark Schanck, President of Convergent Revenue Cycle Management, Inc. "By co-sourcing patient communications and combining that with our world class revenue cycle management, hospitals and private practice staff are able to focus on their core competencies related to patient care."
About Smart Source LLC Smart Source is a premier Brand Management BPO and Technology provider dedicated to delivering comprehensive communications and marketing solutions to a diverse network of clients ranging from healthcare to finance, retail, hospitality and manufacturing. www.hand-holder.com,
About Convergent Convergent Revenue Cycle Management, Inc., helps providers maximize reimbursement from insurance payers and patients, acting as an extension of your patient services team and embodying your unique mission and values in all that we do. http://www.convergentusa.com/healthcare
Brittany A. Pickell, CRCR
Vice President, Marketing & Sales Support
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SOURCE Smart Source LLC