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Oct 06, 2025, 19:31 ET Qualtrics to Invest $6.75 Billion in Press Ganey Forsta Acquisition to Advance AI-Powered Experience Management
stakeholders. Press Ganey Forsta powers the Human Experience (HX) Platform – a comprehensive experience and research technology platform that brings together CX (Customer Experience), Employee Experience (EX), Patient Experience (PX) and Market Research. It serves more than 43,000 clients globally across healthcare,
More news about: Qualtrics, LLC
Oct 06, 2025, 12:35 ET Stream Realty Partners Strengthens Denver Office With Addition of Industry Leaders Billy Byrne and Lindsay Brown
estate firm offering an integrated platform of leasing, investment and development services. This includes tenant and landlord representation, Legendary CX property management, capital markets, investment management and sales, construction, construction management, national program management, workplace
More news about: STREAM REALTY PARTNERS, L.P.
Oct 06, 2025, 08:27 ET Percepta Earns Three 2025 Comparably "Best Places to Work" Awards
Holdings, Inc. and Ford Motor Company, has delivered customer experience (CX) solutions for more than 25 years. Operating in 13 countries and 60 markets, Percepta supports both mass-market and luxury automotive brands with end-to-end CX services across every channel. The company's expertise spans sales, service,
More news about: Percepta
Oct 06, 2025, 08:05 ET Coveo Receives SAP® Global SAP Customer Experience Partner Excellence Award 2025 for Partner Solution Success
"This award recognizes excellence from partners that have successfully driven SAP's and Coveo's value to customers in their CX journey," said Manish Gordhan, Global Vice President, CX Channel, SAP Partner Ecosystem. "I am very pleased to congratulate Coveo on their achievement in attaining this award through
More news about: Coveo Solutions Inc.
Oct 06, 2025, 08:00 ET Oracle AI Agents Help Marketing, Sales, and Service Leaders Unlock New Revenue Opportunities
Oracle Fusion Cloud Applications to help customer experience (CX) leaders unlock new revenue opportunities. The new AI agents are embedded within marketing, sales, and service processes to help CX leaders increase operational efficiency and build and nurture lasting customer relationships
More news about: Oracle
Oct 03, 2025, 08:03 ET Toku se lanza en América Latina con PedidosYa, lo que supone una expansión global estratégica
octubre de 2025 /PRNewswire/ -- Toku, la plataforma líder de experiencia del cliente (CX) 360° impulsada por IA en Asia-Pacífico, anunció hoy su entrada oficial en el mercado latinoamericano a través de una asociación histórica con PedidosYa,
More news about: Toku
Oct 03, 2025, 06:35 ET SuperX Launches the Latest XN9160-B300 AI Server, Blackwell Ultra Delivers 50% More Compute Over Blackwell
8* OSFP (800G) from CX8 on the module
More news about: SuperX AI Technology Ltd
Oct 02, 2025, 15:08 ET Mazda informa los resultados de ventas de septiembre
El tercer mejor total de ventas de septiembre desde 1995. Las mejores ventas de septiembre del CX-50 con 8,876 vehículos vendidos. Mazda Canada, Inc., (MCI) informó ventas en septiembre de 7,996 vehículos,
More news about: Mazda North American Operations
Oct 02, 2025, 14:50 ET Route 66 Selects Aprecomm's AI-Driven CX Management Suite to Boost its Managed Services Offering
provide access to invaluable customer insight and data, enabling service providers to monitor end-to-end network performance in real-time. Aprecomm's CX suite is field proven[1] to enhance subscriber satisfaction and reduce operational costs, and recently secured Frost & Sullivan's Best
More news about: Aprecomm
Oct 02, 2025, 10:00 ET 93% of Executives Admit Their Customer Experience Is 'Broken'
AI's Imminent Impact on CX," found that only 28% of the 800 C-suite members surveyed say they are leveraging new technologies to create digital customer experiences (CX) that are "innovative or adaptive." In fact, the vast majority of respondents (93%) characterized their CX as "broken," even though
More news about: Stagwell Inc.
Oct 02, 2025, 09:41 ET New Book by Ken Hughes Reveals What Every Brand Can Learn from Taylor Swift's Marketing Genius
personal storytelling, from community empowerment to a loyal tribe of superfans, Swift's brand strategy offers a masterclass in customer experience (CX), loyalty, tribal belonging and emotional resonance. Structured around her 12 studio albums, each chapter in Taylormaking explores
More news about: Ken Hughes
Oct 01, 2025, 11:38 ET Customers Can Now Buy the 2025 Mazda CX-90 PHEV in Bayamón, Puerto Rico
BAYAMÓN, Puerto Rico, Oct. 1, 2025 /PRNewswire/ -- Shoppers interested in the powerful and efficient 2025 Mazda CX-90 PHEV in Bayamón, Puerto Rico, should stop by Flagship Mazda.
More news about: Flagship Mazda
Oct 01, 2025, 10:30 ET Mazda Reports September Sales Results
Third best September total sales since 1995. Best September sales of CX-50 with 8,876 vehicles sold. Mazda Canada, Inc., (MCI) reported September sales of 7,996 vehicles, an increase
More news about: Mazda North American Operations
Oct 01, 2025, 10:11 ET 3CLogic selected by Astreya to revolutionize IT Managed Services with Voice AI and Contact Center solutions built for ServiceNow ITSM
was often inefficient for handling complex or time-sensitive requests. In addition, the organization sought to enable a unified customer experience (CX) for agents and administrators while enhancing operational efficiency and improving resolution times. "Astreya is focused on staying
More news about: 3CLogic
Oct 01, 2025, 10:11 ET 3CLogic selected by Astreya to revolutionize IT Managed Services with Voice AI and Contact Center solutions built for ServiceNow ITSM
was often inefficient for handling complex or time-sensitive requests. In addition, the organization sought to enable a unified customer experience (CX) for agents and administrators while enhancing operational efficiency and improving resolution times. "Astreya is focused on staying
More news about: 3CLogic
Oct 01, 2025, 08:36 ET League Announces Expansion of Advisory Board with Five New Healthcare Leaders
AI-driven consumer experience (CX) platform, today announced the appointment of five distinguished healthcare executives to its Advisory Board. The new members bring extensive
More news about: League Inc.
Oct 01, 2025, 08:00 ET Dutch Bros and Chick-fil-A Lead in Satisfaction, Taco Bell Dominates Speed, and Raising Cane's Excels in Food Quality in Intouch Insight's 25th Annual Drive-Thru Study
Intouch Insight helps multi-location brands achieve operational excellence and exceed customer expectations through powerful CX, operational excellence, and mystery shopping solutions. With more than 40 years of experience, Intouch Insight supports over 300 of the world's most
More news about: Intouch Insight
Sep 30, 2025, 12:00 ET Arringo Group Launches to Lead Strategic Outsourcing in 2025
building strategic partnerships above transactions that are outcome-based. With a strong focus on performance-based contracts aligned to KPIs tied to CX metrics and speed-to-market. Further, for agility a hybrid workforce model that blends in-house talent with outsourced expertise.
More news about: Arringo Group
Sep 30, 2025, 12:00 ET Cisco Unveils Advanced AI-Powered Webex Contact Center Solutions and Industry Integrations
claims and ensuring instant resolutions."— Steve Proetz, President and COO, CarShield "With Webex at the center of our CX journey. Through strong collaboration across departments, Webex Contact Center has become a truly transformative platform—helping us modernize customer
More news about: Cisco Systems, Inc.
Sep 30, 2025, 11:38 ET A Atento renova sua marca refletindo sua liderança global em Business Transformation Outsourcing (BTO)
Esta iniciativa reafirma seu compromisso de liderar a transformação da experiência do cliente (CX) em um ambiente cada vez mais tecnológico. Com uma estética renovada e uma proposta de valor fortalecida, a nova comunicação simboliza não apenas uma
More news about: Atento
Sep 30, 2025, 11:00 ET Atento renueva su marca reflejando su liderazgo global en Business Transformation Outsourcing (BTO)
identidad visual y narrativa corporativa, que refleja su consolidación como líder en el modelo de Business Transformation Outsourcing (BTO), ofreciendo una CX: "Aumentada por IA, Conectada por personas".
More news about: Atento
Sep 30, 2025, 10:37 ET Atento Unveils New Brand Identity, Reinforcing Global Leadership in Business Transformation Outsourcing (BTO)
This initiative reinforces Atento's commitment to driving customer experience (CX) transformation in an increasingly technological-driven landscape. With a refreshed look and a sharper value proposition, the new brand signals more
More news about: Atento
Sep 30, 2025, 09:13 ET Leading Healthcare Services Company Engages Yellowstone Capital Advisors for Investment Round
advisory firm specializing in M&A and growth advisory across healthcare services, customer experience, and regulated industries. Helping BPO and CX companies strategize, prepare, and execute Buy-Side and Sell-Side M&A transactions, YCAP blends operator and deal-execution experience to help
More news about: Yellowstone Capital Advisors
Sep 30, 2025, 09:00 ET TechSee and SOFTEL Communications Announce Strategic Partnership to Expand Visual Agentic AI Capabilities Across Enterprise Contact Centers
Collaboration to accelerate AI-powered service automation, reduce operational costs, and enhance CX through integrated visual solutions NEW YORK,
More news about: TechSee; SOFTEL Communications
Sep 30, 2025, 09:00 ET NuAxis Innovations Empowers Growth with Unanet
technologists and now has nearly 400 employees across 22 states. NuAxis is an established prime contractor known for creating efficiencies through applied CX and intelligent technology. For more information, visit
More news about: Unanet