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Nov 06, 2025, 08:30 ET Vonage Named North America Rising Star Partner of the Year by Verint
Center (VCC), an award-winning solution used by enterprises across industries, integrates seamlessly with Verint's open, AI-driven Customer Experience (CX) Automation Platform. Together, these capabilities enable organizations to achieve greater, faster, and measurable AI-powered business outcomes such
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Nov 05, 2025, 15:00 ET Zonda Has Acquired Eliant, a Leader in Customer Experience Solutions for the Homebuilding Industry
Eliant, Inc., the leader in customer experience (CX) management for the homebuilding industry.
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Nov 05, 2025, 13:23 ET Horatio Named an Inc. Magazine 2025 Power Partner Honoree for the Fourth Consecutive Year
to our entire team," said Jose Herrera, Co-Founder and CEO of Horatio. "Our mission has always been to humanize outsourcing — to build CX teams that don't just serve, but strengthen our clients' brands. This award reaffirms the power of partnership and trust that drives everything we do."
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Nov 05, 2025, 11:07 ET Faye Recognized as 2025 Inc. Power Partner
integrations, and ongoing management for mid-market to enterprise organizations. A ten-time Inc. 5000 award winner, Faye is a trusted advisor in CRM, CX, and AI, recognized by customers and partners alike for its expertise. Faye goes beyond solving technology challenges, focusing
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Nov 05, 2025, 10:00 ET Customer Contact Week (CCW) Returns To Orlando To Kick Off 2026 In Leading The Next Wave Of Customer Experience
Top Customer Contact Executives to Gather in the Sunshine State to Elevate CX Strategies and Hear Expert Insights, Innovative Solutions, and Engaging Keynotes NEW
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Nov 05, 2025, 09:06 ET Bluewave Technology Group Expands Colorado Presence with the Acquisition of Technology Navigation
Navigation clients gain access to Bluewave's national advisory platform, including expanded expertise across cloud, network, security, customer experience (CX), mobility, and AI. Clients can expect the same high-touch, unbiased support they value, now backed by deeper technical resources and a broader ecosystem
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Nov 04, 2025, 23:55 ET Tata Communications y NiCE se asocian para transformar los centros de contacto mundiales con una experiencia de cliente impulsada por la IA
empresariales. Esta colaboración une la suite de interacción con el cliente basada en IA de Tata Communications Kaleyra con la plataforma CXone Mpower CX AI de NiCE, líder en el sector, para ofrecer experiencias de cliente inteligentes, automatizadas e hiperpersonalizadas.
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Nov 04, 2025, 23:46 ET Tata Communications e NiCE formam parceria para transformar centrais de atendimento globais usando interação com o cliente baseada em IA
atendimento corporativas. Esta colaboração reúne o Customer Interaction Suite da Tata Communications Kaleyra, com tecnologia de IA, e a plataforma CXone Mpower CX AI da NiCE, líder do setor, para oferecer aos clientes uma experiência inteligente, automatizada e hiperpersonalizada.
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Nov 04, 2025, 20:29 ET Mazda presenta los resultados de ventas de octubre
Aspectos destacados de las ventas de octubre 2025: Mejores ventas de la historia del CX-50 en octubre, con 8,351 vehículos vendidos. Mazda Canada, Inc. (MCI) ha registrado ventas en octubre de
More news about: Mazda North American Operations
Nov 04, 2025, 15:31 ET Tata Communications et NiCE entrent en partenariat pour transformer les centres de contact mondiaux avec un engagement client optimisé par l'IA
entreprises. Cette collaboration réunit la suite d'interaction client de Tata Communications Kaleyra, alimentée par l'IA, et la plateforme IA CXone Mpower CX de NiCE, leader sur le marché, afin d'offrir des expériences client intelligentes, automatisées et hyper-personnalisées.
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Nov 04, 2025, 15:27 ET Tata Communications und NiCE kooperieren, um globale Contact Center mit KI-gestützter Kundenansprache zu transformieren
Diese Zusammenarbeit bringt die KI-gestützte „Customer Interaction Suite" von Tata Communications Kaleyra mit der branchenführenden KI-Plattform „CXone Mpower CX" von NiCE zusammen, um intelligente, automatisierte und hyper-personalisierte Kundenerlebnisse zu liefern.
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Nov 04, 2025, 15:18 ET 타타 커뮤니케이션즈와 NiCE, AI 기반 고객 참여로 글로벌 고객센터 혁신 위한 파트너십 체결
허브(Kaleyra TX Hub)는 이러한 경험을 한층 강화해줄 것이다. 이는 고객의 기존 CX 기술 스택과 기업 도구를 통합해 지능형 종합 상담원 경험으로 연결하는 모듈형 오케스트레이션 레이어다. 칼레이라 TX 허브는 드래그 앤 드롭 방식의 배포, 맞춤형 상담원 의견, 내장형 감정 분석, 고객센터 상담원과 관리자용 통합 인터페이스를 제공한다. 이는 기업의 마이그레이션 과정을 간소화하여 NiCE CXone Mpower와 같은 현대적인 CX AI 플랫폼으로의 전환을 용이하게 하면서도 업무의 연속성을 유지하고 혼란을 최소화하는 효과를
More news about: Tata Communications
Nov 04, 2025, 09:00 ET TechSee Appoints Elizabeth Tobey as SVP of Marketing as It Expands Leadership in AI-Powered Customer Experience
NiCE, where she led global marketing strategy for digital and AI solutions. Her leadership was instrumental in positioning NiCE as an industry leader in CX AI, resulting in consistent year-over-year growth and widespread analyst recognition. "Elizabeth is a rare combination of visionary
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Nov 04, 2025, 09:00 ET Cisco launches Cisco IQ, the unified AI-powered experience that connects the entire customer journey
How Cisco CX & AI Are Transforming Customer Experience: Insights with Carlos Pereira About
More news about: Cisco Systems, Inc.
Nov 04, 2025, 03:00 ET Tata Communications と NiCE、AIによる顧客エンゲージメントでグローバル・コンタクトセンターを変革するため提携
NiCEと戦略的パートナーシップを締結したと発表した。この協業により、Tata Communications Kaleyra の AI による Customer Interaction Suite と、NiCE の業界をリードする CXone Mpower CX AI プラットフォームが結集し、インテリジェントかつ自動化され、さらにハイパーパーソナライズされた顧客体験を提供する。
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Nov 04, 2025, 02:00 ET AudioCodes Reports Third Quarter 2025 Results
ongoing momentum across our two primary growth engines: the Live family of services for Unified Communications and Collaboration (UCC) and Contact Center (CX) connectivity and conversational AI (CAI) business. "One of the standout achievements
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Nov 04, 2025, 01:13 ET Tata Communications 與 NiCE 攜手合作，以人工智能驅動的客戶互動技術革新全球聯絡中心
NiCE 建立策略性合作關係，將為企業聯絡中心的營運帶來革新。此次合作將 Tata Communications Kaleyra 的人工智能 (AI) 客戶互動套件，與 NiCE 業界領先的 CXone Mpower CX AI 平台相結合，共同打造智能、自動化且高度個人化的客戶體驗。
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Nov 04, 2025, 00:11 ET Tata Communications y NiCE se asocian para transformar los centros de contacto globales
empresariales. Esta colaboración integra la suite de interacción con el cliente impulsada por IA de Tata Communications Kaleyra con la plataforma CXone Mpower CX AI líder en la industria de NiCE para ofrecer experiencias de cliente inteligentes, automatizadas e hiperpersonalizadas.
More news about: Tata Communications
Nov 03, 2025, 10:22 ET Mazda Reports October Sales Results
year. October 2025 sales highlights include: Second best October sales of CX-50 with 8,351 vehicles sold. Mazda Canada, Inc., (MCI) reported October sales of 6,815 vehicles, an increase
More news about: Mazda North American Operations
Nov 03, 2025, 08:01 ET Tata Communications and NiCE Partner to Transform Global Contact Centres with AI-Powered Customer Engagement
operations. This collaboration brings together Tata Communications Kaleyra's AI-powered Customer Interaction Suite with NiCE's industry-leading CXone Mpower CX AI platform to deliver intelligent, automated, and hyper-personalised customer experiences.
More news about: Tata Communications
Nov 03, 2025, 07:56 ET Tata Communications and NiCE Partner to Transform Global Contact Centres with AI-Powered Customer Engagement
operations. This collaboration brings together Tata Communications Kaleyra's AI-powered Customer Interaction Suite with NiCE's industry-leading CXone Mpower CX AI platform to deliver intelligent, automated, and hyper-personalised customer experiences.
More news about: Tata Communications
Nov 03, 2025, 04:00 ET Yeastar premia i partner di tutto il mondo per l'eccellenza e l'innovazione agli Yeahs Awards 2025
significativo l'affidabilità del sistema e l'efficienza della collaborazione. PNTSPNTS ha trasferito P+HS Architects da 3CX a Yeastar P-Series PBX in quattro uffici nel Regno Unito in una sola notte, riducendo i costi e migliorando la flessibilità con Linkus UC Clients per
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Nov 01, 2025, 18:24 ET CopperSmith® and Kate Smith Unveil French Country Kitchen Transformation
CopperSmith's CX4 brass range hood, chosen for both its beauty and practicality. "I wanted something as refined as the range but that didn't compete," said Smith. "The brass finish of CopperSmith's CX4 gives the kitchen a warm, elegant presence
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Oct 31, 2025, 04:19 ET Persistent startet Experience Transformation Studio zur Skalierung von KI-gestützter Innovation und immersiven Kundenerlebnissen
verpflichtet. Persistent bietet eine umfassende Dienstleistungspalette, darunter Softwareentwicklung, Produktentwicklung, Daten und Analysen, CX-Transformation, Cloud Computing sowie intelligente Automatisierung. Das Unternehmen ist Teil des MSCI India Index und in wichtigen Indizes der National Stock
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Oct 31, 2025, 03:12 ET Over 600 Customers Visit Liberty General Insurance Branches During Customer Experience Week 2025, Celebrating Trust and Service Excellence
India, Oct. 31, 2025 /PRNewswire/ -- Liberty General Insurance Ltd. recently celebrated Customer Experience (CX) Week 2025, reaffirming its commitment to building trust through empathy, responsiveness, and service excellence. The week-long celebration saw over
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