1-800 We Answer Call Centers Announces New Headquarters Location
NEW YORK, July 23, 2013 /PRNewswire/ -- 1-800 We Answer, nationwide provider of communications outsourcing solutions is pleased to announce the move of its corporate headquarters to a new location in the heart of midtown Manhattan.
After a period of tremendous growth fueled by increased sales, acquisitions and expanded market share, Robert Porter, President and CEO, realized a long-time goal to move his corporate headquarters to a modern facility designed specifically for his streamlined operations and New York call center, providing a dynamic environment for the 100 plus employees headquartered in New York City.
As New York's largest central business district, Midtown Manhattan is the busiest single commercial center in the United States, and is home to the most intensely used and valuable pieces of real estate in the world. It is a growing center of finance, second in importance within the United States only to Downtown Manhattan's Financial District.
The 7,000 square foot space on Herald Square, located at 131 West 35th Street, is only blocks away from easily accessible major transportation hubs such as Penn Station, Grand Central Station and The Port Authority.
This new location guarantees We Answer access to both a skilled and trainable workforce for its New York City call center operations and New York's accomplished and highly motivated workforce for its sales, customer service and management teams.
The workplace design was planned and implemented to provide employees the most comfortable and productive work environment possible. The call center, complete with upgraded operator stations arranged in an open floor plan with low-walled cubicles, allows for both noise reduction and optimal supervision. The suite of glass-walled management offices facilitates heads-down work as well a place to conduct private business meetings. Collaborative work is accomplished in one of a variety of available gathering places.
Robert Porter, who designed the space himself, praised his staff for the smooth transition, "I am extremely pleased and excited about our new headquarters. Moving a business is never an easy task, however with the great team of employees I have and with everyone pulling together and contributing we were able to successfully move our operations center with practically no downtime. I would like to thank all of my employees who went the extra mile, working long hours and performing above and beyond expectations. They were the ones who really made the difference."
1-800 We Answer has provided outstanding telephone answering service, call center, market research, telemarketing, voicemail, and phone system sales and services for over 45 years.
Today the company owns and operates 13 call center locations across 8 states and has grown into a nationally recognized brand serving thousands of companies throughout the United States, Canada and Europe. SMB's to Fortune 500s have relied on 1-800 We Answer's professionalism and effectiveness to manage their communications lifelines, maintain telephone system integrity and help to grow their businesses.
SOURCE 1-800 We Answer