LONDON, October 29, 2012 /PRNewswire/ --
Capital Spreads, one of the UK's leading financial spread betting and CFD providers, was pleased to receive some ringing endorsements from its clients following its annual survey that it recently conducted.
Each year Capital Spreads surveys its clients in order to gather feedback on the service and see if there are any specific areas that need improving. This year's survey provided some excellent feedback in terms of how clients perceive Capital Spreads, its competitiveness and whether they would recommend the service to someone else.
The overwhelming majority of respondents, in fact 95%, agreed or strongly agreed that Capital Spreads was "easy to do business with". This complements past surveys where the service received by clients from the Customer Support team has consistently been identified as a unique selling point. It suggests that any queries or instructions to trade are dealt with professionally and in a friendly manner and as such enhancing the overall customer experience.
Clients were also almost unanimous in their perception of the value offered with 88% saying that they agreed or strongly agreed that competitive prices are offered. Something that Capital Spreads has always prided itself on is offering value for money and this is achieved by keeping dealing spreads lower for longer. For example, the FX spreads are kept tight throughout the day, so clients will not see them widen overnight as they might with other providers. Via a Capital Spreads account you can trade many financial markets such as UK, European, US as well as other global equities, FX, indices, commodities and bonds. With tight spreads we offer an excellent value service to our customer base, for example we quote just a 1 point spread on the UK 100 index and EUR/USD exchange rate. It is also possible to trade on the go using our mobile apps for the iPhone, iPad and Android devices.
As if the above was not good enough feedback from clients 86% said they would recommend the service that Capital Spreads provides. Such client satisfaction is hard to find but it demonstrates why the company is one of the leading spread betting providers in the industry.
Capital Spreads is a trading name of London Capital Group Ltd (LCG) which is authorised and regulated by the Financial Services Authority. Today LCG has over 70,000 clients worldwide and offers a wide variety of financial trading products and platforms for retail, professional and institutional traders.
Spread betting and CFD trading carry a high level of risk to your capital and you can lose more than your initial deposit. These trading products may not be suitable for all investors so seek independent advice.
While LCG attempts to ensure that the information herein is accurate at the date the information was produced, however, LCG does not guarantee the accuracy, timeliness, completeness, performance or fitness for a particular purpose of any of the information provided herein and under no circumstances are they to be considered an offer, solicitation to invest or be construed as giving investment advice.
SOURCE Capital Spreads