FORT WORTH, Texas, Feb. 24, 2012 /PRNewswire/ -- American Airlines Federal Credit Union today signed a long-term contract with Symitar, a leading provider of information processing solutions for credit unions, to provide the company's new core system. Symitar is a division of Jack Henry & Associates, Inc.
Symitar's much-touted Episys system will offer the Credit Union robust functionality, customization capabilities to more quickly deliver product enhancements, and the ability to tailor products and services to better meet members' needs.
"While many of the real benefits go on behind the scenes, these advances will definitely translate into an improved Credit Union experience for everyone," said Gary Lindsey, AA Credit Union's Chief Information Officer and Vice President. "That means increased efficiency, shorter wait times and better overall service for our more than 232,000 member-owners."
"This is a big investment in our future," said AA Credit Union President & CEO Angie Owens. "Symitar's excellent customer service ratings demonstrate they are intensely focused on meeting the needs of their customers, just as AA Credit Union is intensely focused on meeting the financial needs of our member-owners. This is a perfect fit."
"AA Credit Union looks forward to converting to the Episys system in approximately 18 months," said Brad Aspgren, AA Credit Union's Senior Vice President of Technology & Innovation. "The conversion will take significant coordination with Symitar and our other Credit Union partners, but will be transparent and seamless to our members."
About American Airlines Federal Credit Union
Founded in 1936, AA Credit Union now serves the present and retired employees of American Airlines, their family members and people who work in the air transportation industry. Now in its 76th year, AA Credit Union has more than 232,000 members nationwide and assets in excess of $5.9 billion. As a not-for-profit financial cooperative, AA Credit Union is committed first and foremost to enriching its member-owners' financial well-being through their participation in the products and services of the Credit Union. For more information, please visit www.AACreditUnion.org.
About Jack Henry & Associates, Inc.
Jack Henry & Associates, Inc. (NASDAQ: JKHY) is a leading provider of computer systems and ATM/debit card/ACH transaction processing services primarily for financial services organizations. Its technology solutions serve more than 11,800 customers nationwide, and are marketed and supported through four primary brands. Jack Henry Banking™ supports banks ranging from de novo to mid-tier institutions with information processing solutions. Symitar™ is the leading provider of information processing solutions for credit unions of all sizes. ProfitStars provides highly specialized products and services that enable financial institutions of every asset size and charter, and diverse corporate entities to mitigate and control risks, optimize revenue and growth opportunities, and contain costs. iPay Technologies™ operates as a leading electronic bill pay provider supporting more than 3,600 banks and credit unions with turnkey, highly configurable retail and small business electronic payment platforms. Additional information is available at www.jackhenry.com.
AA Credit Union is a registered trademark of American Airlines, Inc.
This credit union is federally insured by the National Credit Union Administration.
SOURCE American Airlines Federal Credit Union