SAN DIEGO, Aug. 2, 2016 /PRNewswire/ -- Awarding a new recipient for the third month this year, Cireson recognizes its Innovator of the Month, Addenda Capital, for demonstrating excellence in the service management realm. Their progress and success in integrating multi-lingual support for employees, as well as productivity and efficiency gains as the result of automation processes, has demonstrated their thought leadership and willingness to be on the leading edge of ITIL best practices.
Addenda Capital was named Innovator of the Month based on the following successes utilizing Microsoft System Center Service Manager and Cireson solutions:
- Increased productivity due to enhanced automation
- Integration of multi-lingual support
- Success in efficiency gains in service management
Jean-Sébastien Huot, Team Leader of Infrastructure & Technical Support, accepted the honor and elaborated on how Cireson solutions contributed to their success as an organization, stating, "With the Cireson Platform we were able to enhance our efficiency by simplifying our processes and automating redundant requests. This way we can now focus on what really matters, giving the best service possible."
The qualifications to be considered for this honor include, but are not limited to:
- Innovation in progressing a service and/or asset management implementation and processes
- Success in increased automation
- Continuing education
- Commitment to ITIL and ITAM best practices
- Participation in solution feedback and solution enhancement
- Demonstration of productivity & efficiency gains
Born in 2012, Cireson was founded on a simple, powerful idea: to be the forward thinkers on all things Microsoft Cloud and System Center. Today, our values from the beginning remain the same; keep it genuine, do the right thing, and listen to customers.
As a world leader in Microsoft Cloud and System Center, our mission is to make your working life ridiculously more productive by bringing service and asset management together - that's the Cireson Platform.
Taking pride in our expertise, we proudly boast some of the brightest and most fanatical IT professionals in the industry. From the Cireson Platform to Consulting Services and community engagements – everything we do is designed to push technical brilliance forward.
Our headquarters are located in sunny San Diego with offices throughout North America, Australia, and the United Kingdom.
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