HANOVER, Md., Feb. 18, 2016 /PRNewswire-USNewswire/ -- Aerotek, a leading provider of staffing and recruiting services, announced today that it was recognized in Inavero's Best of Staffing® Client and Talent Awards for providing superior service to its clients and contract employees. Fewer than two percent of all staffing companies in North America earned the Best of Staffing Award for either client or talent satisfaction, and less than one percent achieved both designations.
Presented in partnership with CareerBuilder, Inavero's Best of Staffing awards are based solely on ratings provided by current and former contract employees and clients. With responses from more than 34,000 contract employees and 9,000 clients, Aerotek received satisfaction scores of 9 or 10 out of 10 from 63 percent of its clients and 68 percent of its talent, significantly higher than the industry's average.
"Providing excellent customer service is a foundational expectation of employees who join Aerotek, and we are honored to be recognized for our success in upholding that commitment," said Aerotek Senior Vice President of Operations John Flanigan. "Our goal is to build meaningful relationships with our customers so that we can better understand and meet their needs to drive long-term success."
Stephen James Associates, a subsidiary of Aerotek specializing in the recruitment of accounting and finance professionals, was also recognized with both client and talent awards and received the distinguished honor of providing world-class service to its clients.
Through the results, Inavero found that clients of winning agencies are nearly three times more likely to be completely satisfied, and contractors of winning agencies are 50 percent more likely to be completely satisfied with the services provided, compared to those working with non-winning agencies.
"Finding the best staffing partner with a proven commitment to service excellence can be really tough," said Inavero's CEO Eric Gregg. "We are very proud of the 2016 award winners."
To find out more information about Aerotek and its services, visit Aerotek.com.
Aerotek, headquartered in Hanover, Md., is a leading provider of technical, professional and industrial staffing. Established in 1983, Aerotek is an operating company of Allegis Group, the largest provider of staffing services in the U.S. Aerotek operates a network of more than 200 non-franchised offices throughout the U.S., Canada and Europe. For more information, visit Aerotek.com.
Inavero administers more staffing agency client and talent satisfaction surveys than any other firm in the world. Inavero's team reports on over 1.2 million satisfaction surveys from staffing agency clients and talent each year, and the company serves as the American Staffing Association's exclusive service quality partner.
About Inavero's Best of Staffing
Inavero's Best of Staffing® Award is the only award in the U.S. and Canada that recognizes staffing agencies that have proven superior service quality based completely on the ratings given to them by their clients and job candidates. Award winners are showcased by city and area of expertise on BestofStaffing.com — an online resource for hiring professionals and job seekers to find the best staffing agencies to call when they are in need.
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