FREMONT, Calif., Sept. 4, 2013 /PRNewswire/ -- Hannah Kain, President and CEO of ALOM, a global leader in supply chain management, will present "Developing Quality Metrics for World Class Supply Chain Execution," at the QuEST Forum 2013 Americas Best Practices Conference in Las Vegas, Nevada.
QuEST Forum is dedicated to improving operational and supply chain quality and performance. It unifies the global information and communication technologies (ICT) community through the implementation of TL 9000, an industry specific quality management system that is built on ISO 9001 and the eight quality principles.
"ALOM believes it is important to measure the impact to our customers of anything we do. As a customer focused organization, we strive to make a strong, measurable positive impact on our customers' bottom line by executing their supply chain in an intelligent and flawless manner," said Kain. "Our continuous improvement program is part of maintaining world-class quality levels."
In her remarks, Kain will cover ALOM's methodology for covering all pertinent numbers and rolling them up to a companywide goal. She will also point out how many organizations that measure cost of quality only review the top of the iceberg, overlooking the significant cost that are hidden under the surface.
"The great quality guru, Juran, called Cost of Quality a Goldmine. ALOM is a strong believer in this concept," she added.
Serving Fortune 100 clients with 16 locations worldwide, ALOM has been at the forefront of making integrated supply chain management a crucial C-suite tool for enhanced performance and risk management.
Kain will address how ALOM honors its commitment to driving quality at each juncture of the supply chain, employing a continuous and rigorous improvement program. ALOM allocates two to three times the normal U.S. training budget per pay roll dollar, performs rigorous internal and external account reviews, insists on detailed Statements of Work, and employs predictive metrics and dynamic dashboards.
ALOM manages entire segments of its clients' supply chain, including manufacturing and operations, product delivery and fulfillment, online customer interaction, and related support services. ALOM then goes one step further: optimizing processes and creating supply chain efficiencies to enhance output for its client, all while maintaining the rigorous level of quality for which it is known.
ALOM's quality certifications include ISO 9000, ISO 13485 (medical devices) and Diverse Manufacturing Supply Chain Alliance (DMSCA) Level II (Corporate Mentoring Program).
Kain is a sought-after speaker on issues of global risk management and complexity and supply chain management. She has been recognized with the 2011 prestigious Vistage Leadership Award. She is a Board member of the National Association of Manufacturers, on the Advisory Council of the Global Supply Chain Leaders Group, and a Board member of Watermark.
ALOM is a global leader in supply chain management, serving as a partner to its Fortune 100 clients in the technology, automotive and medical sectors, and utilities companies. www.alom.com