DENVER, April 11, 2012 /PRNewswire/ -- Alpine Access, the premier provider of virtual contact center solutions and services, announced that its president and CEO, Christopher M. Carrington, will join First Lady Michelle Obama and other major business leaders at the White House today to celebrate the first anniversary of Joining Forces, an initiative established to support veterans and military families. This honor was extended to Mr. Carrington based on Alpine Access' demonstrated commitment to employing thousands of veterans and their spouses.
Attendance at this national event is the latest acknowledgement of Alpine Access' long-established support of the U.S. military. Approximately 45 percent of the company's current workforce is affiliated with the Armed Forces, including many veterans and spouses of service men and women. As a member of the Military Spouse Employment Partnership, Alpine Access pledged last week to recruit, train and hire 3,000 more military-attached Americans over the next two years. This vow represents one of the single largest employment commitments to the Joining Forces cause, with all positions offering competitive pay, access to health benefits, paid time off and a 401(k) matching plan. In addition, Alpine Access' work-at-home agents are hired as employees, which helps job seekers avoid unnecessary up-front costs and risks often associated with independent contractor models.
"We pioneered the virtual contact center model to give employees the freedom to enjoy a better work/life balance, while also providing companies with access to the most qualified employees," said Mr. Carrington. "Over our 14 year history, we consistently have found that many of our best, brightest, and most committed professionals are those who have ties to the Armed Forces. We look forward to adding even more military-attached employees to our team over the next few years because it's simply the right thing to do for those who have done so much for all of us."
The qualifications and circumstances of veterans and their family members are ideally suited to home-based positions, which is why Alpine Access was able to lead the way when the First Lady and Dr. Jill Biden challenged the private sector to employ veterans last year. Reasons work-from-home positions offer attractive employment opportunities for veterans include:
- Culture and Skills. Focus, commitment and maturity are important to be effective in home-based positions. These characteristics, as well as skills acquired during tours of duty, help make veterans well suited for customer service or other contact center positions.
- Portability. At-home positions can be performed from any approved, home office regardless of location. This provides military spouses with long-term employment opportunities despite transfers and relocations.
- Professional Workforce. A virtual work environment gives veterans the ability to adjust back to civilian life through income, a supportive, professional community of peers, and multiple advancement and career progression opportunities.
- Scheduling Flexibility. Alpine Access' home-based positions allow employees to set schedules around outside commitments, such as children's activities or medical needs.
"To be successful in an at-home position takes a strong work ethic, pride and self-discipline," said Bill Callahan, a disabled military veteran who served in both Vietnam and Iraq and is now employed by Alpine Access. "As a veteran, it's an environment that I understand and respect. Working from home as an Alpine Access employee has been a godsend."
Current employment opportunities at Alpine Access as well as application information can be found by visiting Alpine Access' dedicated jobs website at: www.alpineaccess.com/jobs or the Military Spouse Employment Partnership's Career Portal at: https://msepjobs.militaryonesource.mil/partner/alpine-access.
About Alpine Access
Alpine Access is redefining the contact center industry through its virtual outsourcing services and solutions. Founded in 1998, Alpine Access powers the customer service and technical support operations of many leading international brands through approximately 5,000 work-at-home professionals across the U.S. and Canada. The company also offers a robust suite of distributed workforce solutions and capabilities, including SaaS-based talent management platforms, security solutions in the cloud, and consulting services. Rated the #1 contact center and CRM outsourcer for client satisfaction by the Black Book of Outsourcing, Alpine Access' clients include respected Fortune 1000 companies in the financial services, communications, technology, healthcare, retail, travel and hospitality sectors. For more information, visit the Alpine Access website at www.alpineaccess.com or call 866.279.0585.
SOURCE Alpine Access