AMERICAN AIRLINES NEW LOOK ARRIVES AT DFW INTERNATIONAL AIRPORT TERMINAL A First Portion of DFW Terminal A Reopens as the Next Generation Airport Prototype for American's Customers

FORT WORTH, Texas, March 26, 2013 /PRNewswire/ -- The fresh, new look of American Airlines is taking off at Dallas/Fort Worth International Airport. Today, American and DFW Airport announced the completion of Terminal A – Phase 1 under the Terminal Renewal Improvement Program (TRIP).  The Phase I opening includes gates A8 through A16, including the check-in and entrance area, as well as the parking structure adjacent to these gates, and is designed to increase customer convenience and satisfaction by offering a more intuitive airport experience.

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"Today we take another important step forward in our journey to build a more modern travel experience to better suit the needs of our customers," said Kevin Cox, American's Vice President – Real Estate. "DFW Terminal A – Phase 1 sets the stage for future next generation airport improvements, and will be a tremendous model for us to further refine how we integrate our new look and feel into our airports in the future."

Numerous architectural, systems and engineering renovations have been made to create a more eco-friendly and aesthetically pleasing airport experience, while also being more customer-friendly.  Some of the terminal enhancements include incorporating the bright, clean feel of American's fresh new look announced in January.

Additional features for American Airlines customers include:

  • An open layout to allow for continuous customer flow
  • Power outlets and work tables at all gates
  • Next-generation kiosks with self-tag capabilities for checked baggage
  • Single-agent podiums to provide a more personalized experience
  • A separate area for Priority check-in

Customers traveling through DFW Terminal A will also enjoy an expanded security area with new technology that will soon display wait times in real-time, as well as increased concession offerings with a variety of healthy dining options.

In 2011, DFW Airport Iaunched the first major construction phase of its $2.3 billion TRIP, a seven-year renovation of the airport's four original terminals that opened in 1974. Renovations will take a phased approach for terminals A, B, C and E. 

"Today is a special day for DFW Airport and American Airlines, as we welcome passengers to our greatly improved Terminal A," said Jeff Fegan, CEO of DFW Airport. "With new concessions, reimagined passenger flows, updated finishes and a completely revamped section of Terminal A, DFW Airport is solidifying its place as one of the world's top airports for customer service, and we stand ready to meet the needs of our passengers for the next 40 years."

As TRIP moves forward, the American Airlines next generation airport concept will expand through DFW Terminals A, B and C.  Additional upcoming next generation airports include LaGuardia Airport (LGA) later this year, with plans for further expansion to additional cities.

For more information on American's next generation airport, and to learn more about the progress of the new, modern American, visit aa.com/newamerican.

About American Airlines

American Airlines focuses on providing an exceptional travel experience across the globe, serving more than 260 airports in more than 50 countries and territories. American's fleet of nearly 900 aircraft fly more than 3,500 daily flights worldwide from hubs in Chicago, Dallas/Fort Worth, Los Angeles, Miami and New York. American flies to nearly 100 international locations including important markets such as London, Madrid, Sao Paulo and Tokyo. With more than 500 new planes scheduled to join the fleet, including continued deliveries of the Boeing 737 family of aircraft and new additions such as the Boeing 777-300ER and the Airbus A320 family of aircraft, American is building toward the youngest and most modern fleet among major U.S. carriers. American's website, AA.com®, provides customers with easy access to check and book fares, and personalized news, information and travel offers. American's AAdvantage® program, one of the most popular frequent flyer programs in the world, lets members redeem miles for flights to almost 950 destinations worldwide, as well as flight upgrades, vacation packages, car rentals, hotel stays and other retail products. The airline also offers nearly 40 Admirals Club® locations worldwide providing comfort, convenience, and an environment with a full range of services making it easy for customers to stay productive without interruption. American is a founding member of the oneworld® alliance, which brings together some of the best and biggest airlines in the world, including global brands like British Airways, Cathay Pacific, Iberia Airlines, Japan Airlines, LAN and Qantas. Together, its members serve more than 840 destinations served by some 9,000 daily flights to nearly 160 countries and territories. Connect with American on Twitter @AmericanAir or Facebook.com/AmericanAirlines. American Airlines, Inc. and American Eagle Airlines, Inc. are subsidiaries of AMR Corporation. AMR Corporation common stock trades under the symbol "AAMRQ" on the OTCQB marketplace, operated by OTC Markets Group.

About DFW International Airport

Located halfway between the cities of Dallas and Fort Worth, Texas, DFW International Airport is the world's fourth busiest, offering nearly 1,900 flights per day and serving 58 million passengers a year. DFW provides nonstop service to 149 domestic and 52 international destinations worldwide. For five consecutive years, DFW has ranked in the top five for customer service among large airports worldwide in surveys conducted by Airports Council International. For the latest news, real-time flight information, parking availability or further details regarding the many services provided at DFW International Airport, visit www.dfwairport.com or download the official DFW Airport mobile app for iOS, Android or BlackBerry devices.

SOURCE American Airlines



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