Americans Continue to Have Privacy and Security Concerns About Using Technology to File Tax Returns
BETHESDA, Md., March 14, 2011 /PRNewswire/ -- Almost half of all Americans continue to have concerns that their personal and financial information would not be kept private and secure if they file their state and federal tax returns on the Internet, according to the results of a new national poll. The survey was commissioned by Taxsoftware.com, which launched the first iPad app for federal tax returns in January.
The level of security and privacy concerns depends on which high-tech device people would use to file tax returns. Almost half (49 percent) are somewhat or very concerned about using desktop computers, or are so worried that they would not use the computer at all.
Other findings from the survey include:
- 44 percent have some level of concern about using their laptop computers
- 43 percent have some level of concern about using smart phones
- 32 percent have some level of concern about using personal digital assistants
- 31 percent have some level of concern about using iPads.
"The two good pieces of news from this survey are that people apparently feel the safest using the latest iPad technology to file their tax returns and that, over time, more Americans are feeling more comfortable about using the Internet to file those returns," said Taxsoftware.com spokesperson Mickey Macedo.
In 2007, a survey conducted for Taxsoftware found that two- thirds of adults were concerned that their personal and financial information would not be kept private and secure if they prepared state and federal tax returns on the Internet. A similar poll in 1997 found that 83 percent of Americans had similar worries.
The online survey was conducted March 1 – 3, 2011 by Synovate, and has a margin of error of plus or minus three percent. The survey consisted of 1,000 responses by adults 18 years of age or older in the contiguous United States. The sample is balanced to be representative of the general population based upon region, gender, age and household income data from the U.S. Census Bureau.
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