GURGAON, India, September 22, 2016 /PRNewswire/ --
Ameyo, a leading contact center technology and customer experience expert with practice leadership in more than twelve industry verticals, today announced that TMC, a global integrated media company, has named Ameyo as a 2016 Contact Center Technology Award winner, presented by CUSTOMER magazine. This is the fifth consecutive year in which Ameyo has received the Customer Contact Center Technology Award.
Ameyo contact center technology is a new generation customer engagement suite which is the only platform built from scratch allowing businesses to innovate and delight their customers. Ameyo, the intuitive and easy-to-use software is dynamic and highly flexible technology that manages end-to-end customer interaction with enhanced overall operational efficiency. Ameyo has been a leader in constantly demonstrating a crucial role towards transforming contact centers to customer-centric platforms by adding new level of dynamics to the customer lifecycle.
The 2016 CUSTOMER Product of the Year Award recognizes vendors that are advancing the call center, CRM and teleservices industries one solution at a time. The award highlights products which enable their clients to meet and exceed the expectations of their customers.
Ameyo's insightful business growth strategies and strong execution infrastructure are the key factors that have led them to receive this prestigious award along with the recent Honorable Mention in the Gartner Magic Quadrant for Contact Center Infrastructure, Worldwide.
"Congratulations to Ameyo for being awarded a 2016 CUSTOMER Contact Center Technology Award. Ameyo has been selected for demonstrating innovation, quality and unique features which have had a positive impact on the customer experience," said Rich Tehrani, CEO, TMC. "We're pleased to recognize their achievement."
This 11th-annual Contact Center Technology Award, presented by CUSTOMER Magazine, honors vendors and technologies that have embraced technology as a key tool for customer service excellence. This award distinguishes their success as innovators, thought leaders, and market movers in the contact center and customer care industries.
Our constant endeavour towards building innovation excellence in our daily operational activities is what that has set us apart from the crowd. Ameyo is extremely delighted to be a proud recipient of the 2016 Contact Center Technology Award for the fifth consecutive year. The award is surely the proof of our commitment and consistency towards maintaining the extraordinary standards of our service levels," says Bishal Lachhiramka, CEO, Ameyo.