AppDynamics Continues to Disrupt APM market, Announces Industry's First Application Run Book Automation Capabilities New Solution from AppDynamics Resolves Common Application-Related Problems without Manual Intervention

SAN FRANCISCO, March 11, 2013 /PRNewswire/ -- AppDynamics, the next-generation Application Performance Management solution that simplifies the management of modern apps, today announced the first Application Run Book Automation solution designed specifically to remediate business impact in modern applications within seconds. The ability to proactively "fix" rather than just "find" problems in the application layer is a groundbreaking innovation that further solidifies AppDynamics' leadership position at the forefront of the APM industry.

IT Operations professionals have typically automated server tasks such as deploying operating systems and applying patches, but they have not automated tasks at the application layer due to the complexity of modern application environments with hundreds of distributed services and frequent release cycles. Without sufficient visibility into the application stack and the analytics to understand it, it has not been possible to create runtime dependencies and interactions between different application services.

AppDynamics now provides this unique capability by identifying and resolving business impact from an application perspective, using real-time analytics to detect problems so remediation can be automated using the right run book. It therefore unifies "monitoring" and "management" of application performance into a single product by using the core intelligence of the AppDynamics Pro product—which learns the baseline performance of an application—to know exactly when to spring into action and initiate a fix. This capability, which has been directly requested by AppDynamics customers such as Edmunds.com, Expedia, and Orbitz, ensures that application support teams can reduce their Mean-Time-To-Resolution from minutes to seconds.

AppDynamics 3.7 ships with a library of run books that includes:

  • Thread dump collection
  • JVMs, IIS, and server restarts
  • Ability to execute scripts from Chef or Puppet
  • Ability to run existing run books or custom scripts
  • Incident creation in service management consoles like ServiceNow and Jira
  • Trigger of PagerDuty workflows

"We see Application Run Book Automation to be a bold and disruptive addition to an industry that's more focused on 'monitoring' than on actually enabling users to manage and resolve problems instantly," said Jyoti Bansal, AppDynamics' Founder & CEO. "Our APM solution already equips customers with insight and analytics into their application—removing the 'black box' nature of their application—and now Application Run Book Automation gives them an 'auto pilot' capability to remediate problems without manual intervention. We're excited about helping our customers reduce their mean-time-to-resolution even further than they do today."

"AppDynamics' Application Run Book Automation is a powerful approach to remediating common application problems that's unlike anything I've seen on the market before," said John Martin, Sr. Director of Production Engineering at Edmunds.com. "My team look forward to adopting this new solution and reducing our mean-time-to-resolution even further than AppDynamics has already enabled us to do in the two years we've deployed their solution."

About AppDynamics

AppDynamics is the next-generation application performance management solution that simplifies the management of complex, business-critical apps. No one can stand slow applications—not IT Ops and Dev teams, not the CIO, and definitely not end users. With AppDynamics, no one has to tolerate slow performing apps ever again. AppDynamics customers include Netflix, Intuit, Time Warner Cable, Priceline, Staples, Fox News, Roku, TiVo, Hotels.com, StubHub, Orbitz, Edmunds.com, Taleo, and Cornell University. For more information, visit http://www.appdynamics.com.

CONTACT:  Greg Howard, +1-415-442-8428, ghoward@appdynamics.com

SOURCE AppDynamics



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