Apple Recalls Travel Adapter Kits and Plugs Due to Risk of Electric Shock

18 Feb, 2016, 10:43 ET from U.S. Consumer Product Safety Commission

WASHINGTON, Feb. 18, 2016 /PRNewswire-USNewswire/ -- http://www.cpsc.gov/en/Recalls/2016/Apple-Recalls-Travel-Adapter-Kits-and-Plugs/

Recall Summary

Name of Product: AC adapter kits and plug adapters

Hazard: The two-prong wall plug adapters for Australia/New Zealand/Argentina, Brazil, Continental Europe and Korea can break and expose the metal portion of the adapter, posing an electric shock risk.

Remedy:  Replace

Consumers should immediately stop using the recalled wall plug adapters and contact Apple for free replacement adapters.  

Consumer Contact:
Apple at 800-275-2273 any time, or online at www.apple.com and click on AC Wall Plug Adapter Recall Program for more information.

Recall Details

Units: About 814,000 (In addition, about 81,000 were sold in Canada)

Description: This recall involves Apple World Travel Adapter Kits and wall plug adapters.  The kits contain three-prong and two-prong AC wall plug adapters that fit different electrical outlets worldwide. The recalled adapters were made for use in Australia/New Zealand/Argentina, Brazil, Continental Europe and Korea and were also sold with Mac computers and iOS devices. The wall plug adapters are white plastic with the following characteristics:

  • Australia/New Zealand/Argentina – flat angled blades
  • Brazil – round thin pins
  • Continental Europe – round thin pins, slightly slanted inward
  • Korea – round thick pins

Recalled wall plug adapters have either four or five letters or numbers, or no markings on the inside slot where the wall plug adapter attaches to the main power adapter. Redesigned adapters have a three-letter regional code in the slot (EUR, ARG, KOR, AUS or BRA).

Incidents/Injuries: Apple has received 12 reports of wall plug adapters breaking and consumers receiving shocks overseas, including three reports of consumers who were medically evaluated and released. No reports of incidents or injuries were reported by U.S. consumers. 

Sold at: Apple stores and other home electronics stores, and online at Apple.com from January 2003 through January 2015 for about $30.

Importer: Apple, of Cupertino, Calif.

Manufactured in: China

Note: Health Canada's press release is available at http://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2016/57054r-eng.php.

About U.S. CPSC:
The U.S. Consumer Product Safety Commission is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products under the agency's jurisdiction.  Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical or mechanical hazard. CPSC's work to ensure the safety of consumer products - such as toys, cribs, power tools, cigarette lighters and household chemicals – contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.

Federal law bars any person from selling products subject to a publicly-announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.

To report a dangerous product or a product-related injury go online to www.SaferProducts.gov or call CPSC's Hotline at (800) 638-2772 or teletypewriter at (301) 595-7054 for the hearing impaired. Consumers can obtain news release and recall information at www.cpsc.gov, on Twitter @USCPSC or by subscribing to CPSC's free e-mail newsletters.

CPSC Consumer Information Hotline
Contact us at this toll-free number if you have questions about a recall:
800-638-2772 (TTY 301-595-7054)
Times: 8 a.m.5:30 p.m. ET; Messages can be left anytime
Call to get product safety and other agency information and to report unsafe products.

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SOURCE U.S. Consumer Product Safety Commission



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