AUSTIN, Texas, May 7, 2013 /PRNewswire/ -- A recently published Aberdeen Group research document, "State of Service Management: Outlook for 2013", indicates that leading service organizations are placing increased emphasis on solutions that will increase profitability and maximize value.
Concurrent with this increased market-wide interest, Clockwork, a global leader of predictive analytics solutions for enterprise asset management (EAM), recently launched its Insight LCM™ platform that provides a new way to maximize uptime, and increase availability over the life cycle of an asset, at an unparalleled level of detail and speed, resulting in a holistic approach to decision support.
"Service organizations are continuously evaluating the options to aid their transformation from reactive to preventive and predictive service. Therefore asset intelligence and predictive analytics products, such as Clockwork's, are near the top of the solution wish list for 2013," according to Aly Pinder, Senior Research Associate for Aberdeen's Customer Experience and Service Management Research practice. "With the aid of these solutions, and a more predictive service model, organizations are looking to reduce their service cost, and deliver additional value to customers by maximizing uptime and increasing asset availability."
Companies are constantly challenged with new ways to improve service metrics, while becoming more effective and efficient. Service organizations are stretched to the limits because they don't have the required visibility to manage assets throughout their life cycle. Rather, service organizations schedule service based on a set mandate of maintenance tasks based on historical data and don't take into consideration a level of asset detail that includes not only key parts but unlimited levels of indenture, current operating environment and planned usage. Asset intelligence and predictive analytics go hand-in-hand in transforming organizations from being reactionary to predictive by using all of the data that is available to predict the life of an asset.
"The Insight LCM™ platform combines big data and predictive analytics - providing the answer to how service organizations can move from reactive to proactive and proactive to predictive maintenance," commented Joe Berti, CEO of Clockwork. "The value that results from detailed insight into assets over their life cycle is what drives uptime and improves asset availability that results in exponential savings and profitability for companies that deploy this type of solution."
The benefits of Insight LCM include:
- Instantaneous scenario analysis to determine optimal asset availability, utilization and cost
- Detailed predictions based on future big-data generated with cutting edge analytics
- A data management model that collects detailed operating data as it becomes available
- Robust EAM business analytics suite
To learn about the Insight LCM™ visit: http://www.clockwork-solutions.com/technology/
About Clockwork: Clockwork is a global leader of predictive analytics solutions for Enterprise Asset Management (EAM), that improve availability and reduce maintenance costs of capital intensive assets. With over 30 customers, the company provides cutting edge solutions that analyze asset data, provide performance visibility to each phase of an asset's life cycle, resulting in increased availability, improved utilization, and billions worth of cost savings and profitability. For more information visit www.clockwork-solutions.com.
Clockwork Solutions, LLC. | 1 (800) 994-1336
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