Astronomical Roaming Costs Have Contributed to Lost Business in One of Four Fortune 1000 Companies Surveyed
Corporations Forced to Consider Alternatives to Save on International Calling
RESEARCH TRIANGLE PARK, N.C., Jan. 27, 2012 /PRNewswire/ -- Research from CCMI, a leading information source for the telecom industry, reveals that a majority of Fortune 1000 companies are pursuing alternatives to control the exorbitant wireless bills incurred when employees do business internationally.
The report, commissioned by Truphone, the world's first truly global mobile operator, found that 40 percent of companies are forbidding or curtailing business usage of wireless devices while abroad to help manage costs. In addition, 24 percent said that they have lost business as a result of roaming costs. Perhaps most shocking is that nearly 37 percent of companies surveyed spend $1,000 or more per month per user on average wireless roaming costs for their international travelers, with stories of single monthly bill charges ranging from $10,000 to $200,000.
"These survey findings highlight the fact that among the biggest organizations in the country, the cost of roaming is a genuine pain point and significant expense item," said Gary Cohen , Senior Vice President and General Manager, Truphone Americas. "There is also evidence that small- and mid-sized companies are burdened with the same challenges."
George David , President of CCMI, said, "The key take-away from the survey is that virtually all respondents demonstrate a high degree of correlation in their desire for a more effective solution to control runaway wireless roaming costs. For a player that brings a high quality service to bear, this is a clearly valuable market niche."
The study reveals other key findings related to roaming expenditures, alternatives corporations are using to offset roaming costs, travel trends and more. Click here to download the white paper and learn more.
About the research
CCMI conducted the research on behalf of Truphone, with a statistically significant sample size of 128 telecom expense management decision makers from Fortune 1,000 companies taking part. The purpose of the survey was to understand current trends in international travel, international wireless spending and best practices used to control international roaming costs.
Truphone is the world's first truly global wireless carrier, helping people and businesses around the world thrive.
Founded in 2006, the company uses innovation to drive convenience up and costs down. The company's flagship GSM service, Tru, helps international business by delivering significant savings via local rates while abroad and Tru's least cost roaming.
Tru service works in over 200 countries around the world. Truphone is currently selling its service in the UK and will be broadly selling in the US and several other countries this year. Truphone offers multiple local numbers on one SIM card, allowing customers and contacts to reach each other without footing the bill of high international call charges.
The company is also a pioneer in the mobile VoIP space. It launched the first downloadable mobile VoIP app for Nokia in 2006 and has since been the first on the iPhone, iPod and iPad devices. Tru supports all leading mobile platforms and devices including Blackberry, iPhone, iPod touch, iPad, Nokia E and N series, and Android.
CCMI is the industry's leading provider of telecom rate and data solutions and information. We are dedicated to delivering relevant, highly specialized and strategically focused content. Find a complete product listing at http://www.ccmi.com/Products. CCMI publishes Voice Report, the leading independent source of telecom news, analysis and award-winning guidance on communications technology services and equipment for the enterprise. For analysis and guidance on the latest telecom happenings, visit http://www.TheVoiceReport.com, and sign up to receive email updates.
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