DALLAS, Aug. 7, 2014 /PRNewswire/ -- AT&T* Enhanced Push-to-Talk (EPTT) is more versatile and feature-rich than ever before for field workers. AT&T EPTT offers businesses a larger selection of accessories and devices, more flexibility when migrating from older legacy CDMA push-to-talk systems, and greater control of their workforce with AT&T's Integrated Dispatch solution.
Increasingly, hotels, cruise lines, and resorts are choosing AT&T EPTT to give their employees a reliable way to communicate. Unlike two-way radios, AT&T EPTT can help individuals and groups communicate using a variety of different smartphone and rugged devices. Hospitality companies can connect workers in several different departments such as the concierge, shuttles, housekeeping, maintenance, security and guest services.
For Marriott, the benefits of using AT&T EPTT devices extend across a wide variety of job functions. While all users benefit from the ability to go back and forth between cellular and Wi-Fi networks to always stay connected, those with corporate job functions can use their preferred smartphones, and those in maintenance or housekeeping can choose from a rugged device. Because AT&T EPTT devices have no range sensitivity, Marriott drivers can easily and reliably communicate while on trips. Managers can use the voice override feature to handle emergencies.
"Our employees play a critical role in making sure our guests have the best experience possible," said Page Petry, Senior Vice President & Chief Information Technology Officer for the Americas, Marriott International, Inc. "For our staff, having the ability to communicate at the touch of a button is critical and AT&T EPTT provides a fast and reliable way to help us stay connected."
Customer Incentive: AT&T is making it even easier for businesses to migrate to the AT&T solution from legacy CDMA push-to-talk networks. For a limited time, AT&T offers users who migrate to AT&T Enhanced Push-to-Talk will receive a $100 bill credit.1
The latest version of AT&T EPTT features:
- More than 60 EPTT accessories available: AT&T provides businesses with a comprehensive solution for noisy, discreet, and some hazardous work environments. Workers can communicate hands-free using remote speaker microphones or wireless headsets and drivers can simply press a foot pedal to communicate to other colleagues in the field.
- AT&T EPTT can be used on more than 30 devices, including tablets, smartphones, rugged flip phones, and Wi-Fi only devices, which is more than any other PTT service. Businesses can expect more devices such as the Samsung Rugby® 4, a new Wi-Fi enabled rugged2 flip phone expected to be available for AT&T EPTT in 2014.
- AT&T EPTT with Integrated Dispatch provides companies with a dashboard view of deployed resources in near real time. Through a single screen, dispatch managers can better monitor location, record conversations, and issue alerts to EPTT users.
- Talk Group Select allows users who are part of multiple talk groups to select a primary talk group or channel to focus on the most important business process in a given moment.
In addition, AT&T and Raytheon are working together to further expand the reach of AT&T EPTT, giving businesses the option to integrate their push to talk solution with traditional Land Mobile Radio (LMR) systems. With this capability, field workers can access AT&T EPTT with a smartphone, rugged device or LMR.3
"Whether migrating from CDMA push-to-talk or two-way radios, customers can now tap into the broadest portfolio of field service solutions from AT&T," said Abhi Ingle, Senior Vice President, Advanced Solutions, AT&T Business Solutions. "By offering a wide array of mobile devices, accessories and applications, AT&T EPTT delivers the communications experience the field workers need to get the job done."
Launched in 2012, AT&T EPTT has been serving businesses in a variety of industries such as transportation, shipping, healthcare, government, and education.
For more information AT&T EPTT, visit http://www.att.com/eptt.
*AT&T products and services are provided or offered by subsidiaries and affiliates of AT&T Inc. under the AT&T brand and not by AT&T Inc.
1 Offer ends 9/30/14 and subject to change at any time. Requires activation of a new line for smartphone to receive a $100 bill credit. Must maintain voice and data post-paid service plans in good standing for 45 days to receive credit. Credit will be applied within 3 bill cycles thereafter. Offer may be combined with other credits or offers, but only one $100 bill credit per line will apply. Subject to applicable Business Agreement. Available on CRU lines only. Excludes BusinessConnect/TelemetryConnect rate plans and Enterprise on Demand activations. Activation and Early Termination fees may apply. Credit approval required. Geographic, usage and other terms, conditions, and restrictions apply. Coverage and services not available everywhere. Taxes and other monthly charges apply.
2 Device passed military specification (MIL-STA-810G) testing against a subset of 20 specific environmental conditions, including temperature, dust and sand, shock/vibration, and low pressure/high altitude. Device may not perform as shown in all extreme conditions. Water-resistant and dustproof based on IP67 rating, which tests submersion up to 1 meter for up to 30 minutes. Covers must be tightly closed. Device tested to withstand a limited number of drops on flat surface from up to 48 inches. Device tested to withstand a limited number of drops on flat surface from up to 48 inches.
3 Interoperability with LMR systems requires equipment not available from AT&T.
AT&T Inc. (NYSE: T) is a premier communications holding company and one of the most honored companies in the world. Its subsidiaries and affiliates – AT&T operating companies – are the providers of AT&T services in the United States and internationally. With a powerful array of network resources that includes the nation's most reliable 4G LTE network, AT&T is a leading provider of wireless, Wi-Fi, high speed Internet, voice and cloud-based services. A leader in mobile Internet, AT&T also offers the best global wireless coverage, based on offering roaming in more countries than any other U.S. based carrier, and offers the most wireless phones that work in the most countries. It also offers advanced TV service with the AT&T U-verse® brand. The company's suite of IP-based business communications services is one of the most advanced in the world. Reliability claim based on third party data regarding nationwide carriers' 4G LTE.
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SOURCE AT&T Inc.