SAN DIEGO, Nov. 16, 2011 /PRNewswire/ -- Audatex North America, Inc., the leading global provider of software and services to the automobile insurance claims processing and collision repair industry, hosted its ninth semi-annual Strategic Advisory Council meeting in Las Vegas on November 1. The one-day conference, which included presentations on industry trends, new products and future strategic directions for technology, was attended by a rich cross section of leaders from the automotive insurance claims and collision repairer sectors along with the Audatex senior management team.
"Our goal is to develop innovative technologies that increase the efficiency and accuracy of the automotive insurance claims and collision repair processes – and an important part of our product development initiative is ongoing customer feedback," said Wolfgang Ahrens, Managing Director, Audatex U.S. "The Strategic Advisory Council provides us with the right forum to accomplish this goal. At these meetings, we give customers the opportunity to discuss their business concerns, and we also focus on presenting ideas and resolutions, and gaining alignment on priorities."
"The Council provides an excellent opportunity for its members to share ideas and discuss current issues. We get an opportunity to learn more about Audatex's products and services and help mold the future of our industry," added Ed Weidmann, Property and Casualty Claims Consultant, State Farm Insurance Company.
According to Rick Tuuri, Vice President of Industry Relations, Audatex, U.S., recent Audatex technology additions in the areas of body shop management and repair tracking, resulting from the company's NewEra Software and See Progress, Inc. acquisitions, were driven by strategic input from members.
"It is critical for us to engage in meaningful discussions with our customers as well as industry thought leaders. In addition to spending time focused on the voice of the customer, the November meeting emphasized hot technology topics such as repair tracking, first-touch resolution and performance and business management solutions," said Tuuri.
The next Audatex Strategic Advisory Council meeting will be held in Spring 2012. As part of an ongoing dialog with industry stakeholders, Audatex also hosts a Technical Advisory Council – comprised of insurance and repair leaders – for which the primary focus is to get technical industry and customer input on the Audatex Estimating database and product suite.
About Audatex North America, Inc.
Audatex is the leading global claims solutions provider serving the automotive industry. Active today across six continents, Audatex provides world-class claims solutions that help customers automate their processes; managing millions of claims each year efficiently and effectively, and resolving billions of dollars in claims settlements. Beyond a leading presence in automotive claims, our growing footprint also extends into the automotive-related financial services and medical claims solutions markets. As part of the Solera group of companies, Audatex, AUTOonline, Explore, Market Scan, Sidexa, Informex, Inpart, ABZ, Hollander, HPI and IMS draw on unique global experience to develop and deliver the latest technologies, market intelligence and best practices on a local level. For more information, please refer to the Company's website at www.audatex.us.
SOURCE Audatex North America, Inc.